+** **** **** adjdd2@r.postjobfree.com

SUMMARY

With a Diploma in Business Administration majoring in Accounting & Finance as well as 5 years of professional experience being an air steward to sharpen my customer service skills, I am highly-driven to further utilise my knowledge and soft skills gained from my education and work experience into a job position that can develop myself to be closer to my personal goals of making positive impacts by helping a firm to achieve its full potential via whichever role I am being assigned to. EDUCATION CERTIFICATION COMMUNICATION

Diploma in Business

Administration with a major

in Accounting & Finance

IBS College [2012 to 2013]

● CPR

(Cardiopulmonary

resuscitation)

● First Aid Air

Passenger Travel

Safety Course

● Multilingualism (English,

Mandarin, Malay, Foochow,

Cantonese)

● Proficiency in using Microsoft

(Excel, Word, PowerPoint)

● Customer Service

WORK EXPERIENCE

Senior Account Executive Borcos Shipping

[Feb 2014 to Mar 2015]

Responsible of maintaining an effective accounting system of documentations as well as keeping the financial records and journals of the company updated constantly. Besides, I was aspired to keep the company afloat by ensuring the reports, reconciling bank statements, process business transactions, invoices and receipts were prepared on time. Today, the company is still one of the biggest in Borneo servicing major oil and gas players across the globe. Cabin Crew Air Asia

[Jun 2015 to Mar 2018]

I took a change of a career path to be in the airline industry for me to brush up on my customer servicing and communication skills.

Cabin Crew Singapore Airlines

[Jun 2018 to Oct 2020]

Having undergone a rigorous 15-week training programme covering the fundamentals of social etiquettes, personal grooming, passenger handling skills, first aid and safety procedures for a variety of aircraft types, I have sharpened my interpersonal skills and the ability to remain calm when under stress, emergencies even when I am outside of my time zone throughout my international travels. Retail Operations Executive City Blue Boutique

[Oct 2020 to Present]

Operations includes many aspects, such as store design, display placement, customer service, money and credit handling, shoplifting prevention, premises maintenance, staff management, inventory optimization, and dealing with the entire supply chain that leads to having products in the store.

Tommy Lau

刘友健 [Malaysian S Pass]

+65 8120 2412 adjdd2@r.postjobfree.com