St. Louis, MO *****

linkedin.com/in/emmaprincestl

adjdcz@r.postjobfree.com

Emma Prince

Program Management Content Strategy Database Management Business Analysis Data-driven analyst leveraging process driven approach to identifying and utilizing content to connect diverse audiences with knowledge that furthers the organization's objectives. Collaborative knowledge manager proven to map and monitor workflows to continuously improve processes while enhancing the end user experience. Self motivated project coordinator skilled in designing data collection tools and presenting the insights to elevate the understanding of program participants. Creative research analyst with demonstrated ability to cultivate successful working relationships with diverse stakeholders. Accomplished analyst actively seeking the right role to apply strategic problem-solving skills to deliver value in an innovative organization.

Requirements Analysis Research Data Gathering Marketing Reporting Program Development e-Learning Sales Enablement Event Management Social Media Marketing Relationship Management Copywriting Accountable Leadership Team Player Solutions-Oriented Excellence Analytical Curious CAREER HIGHLIGHTS

Process-Driven Knowledge Management: analyzed materials and data sources, designed storage strategies to maximize utilization, mapped processes for accessing, and managed the handling mechanisms to maintain integrity of the materials. Maryville University, History and Genealogy Department, St. Louis County Library. Data Managed: sensitive materials, archival items, special collections, and public facing content Innovative Data Utilization: partnered across the organization to design strategies and coordinated the programs to launch new data sharing strategies that engaged audiences while incorporating innovative technologies to engage end users across the systems. Maryville University.

Experience: partnered with developers to launch multiple systems including augmented reality (AR) Marketing Project Management: collaborated with the marketing department to coordinate the development of promotional materials, designed events, and led the initiatives to achieve the desired brand awareness. Maryville University, St. Louis County Library.

Impact: multiple marketing projects including playing a key role in event promotion and fundraising Content Production & Editing: performed research, crafted the content, edited the materials, and designed or provided input on the graphics before publishing the content online to highly segmented audiences. Maryville University, History and Genealogy Department, St. Louis County Library.

Experience: technical writing, process documentation, blogs, and various marketing materials PROFESSIONAL EXPERIENCE

SABBATICAL TO COMPLETE MASTER’S DEGREE AND PURSUE CAREER OPTIONS (July 2020 – Present) Maryville University, St. Louis, MO (September 2015 – July 2020) University Archives Program Manager (June 2017 – July 2020) Promoted to this role that expanded program reach and supported designated undergraduate classes for the academic institution until the role was eliminated due to the impacts of COVID-19. Achievements:

● Designed the content strategy, produced the content, and coordinated the deployment of the messaging across email, social media, and other digital media platforms to maximize brand engagement.

● Played a key role in the implementation of Salesforce to increase access to the data while monitoring its utilization and collaboration of the information exchange across the organization.

● Researched, wrote, and edited public facing content marketing pieces to drive website traffic and engagement.

● Concepted, planned, and managed multiple events to engage clients in special initiatives and ongoing programs. Responsibilities:

● Forecasted and tracked marketing and sales trends, analyzing collected data.

● Improved data literacy across the organization and drove a culture of data-driven decision making.

● Served as in-house expert in knowledge organization, delivery methods, and informational software tools.

● Facilitated the sharing of knowledge with external stakeholders, paying attention to the design of materials for their readability and aesthetic appeal.

Archives Research Consultant (September 2015 – June 2017) Hired to supervise the digitization of archives through a variety of mediums and import to the database accessible to the university community including alumni and the public. Achievements:

● Hired, trained, and managed 4 interns in the research operations and data handling.

● Created and managed the workflow to digitize data collection while also working cross-functionally to streamline and standardize the initiatives.

● Implemented the Digital Asset Management System, PastPerfect, to store the university archives metadata.

● Engaged across the organization to identify opportunities to aid in research analysis and provide expertise to stakeholders that yielded an increase in fulfillment of data research by 3.9x over the first three years in the position. Responsibilities:

● Fielded data queries across multiple channels and provided timely responses or escalated as appropriate.

● Designed the data mapping plan, coordinated the system designs, and managed the data sharing processes.

● Validated information for responsiveness to queries and coordinated the information sharing as appropriate.

● Drew insights from content to provide recommendations to leadership and support continuous improvement. History and Genealogy Department, St. Louis County Library, St. Louis, MO Research Assistant (August 2014 – June 2016)

Served the public and fielded research requests while assisting in the daily data management operations while also completing multiple internships as part of degree programs.

Achievements:

● Created and managed events to revive community engagement and connections in the organization.

● Assisted people in research using tools unique to the History and Genealogy department both on and offline.

● Wrote content and managed the digital distribution of insights and advice to the niche audiences. Responsibilities:

● Applied excellent communication skills to effectively interface with clients, leadership, and partners.

● Identified, proposed, and implemented solutions to operational challenges including data management.

● Managed the implementation, optimization, utilization, and maintenance of complex information systems. PRIOR EXPERIENCE

Research Practicum,Archdiocese of St. Louis Archives, St. Louis, MO (2015) Exhibit Coordinator (intern), St. Louis Science Center Special Collections, St. Louis, MO (2013 – 2014) Archives and Manuscripts Intern,Pius XII Library at St. Louis University, St. Louis, MO (2013 – 2014) Preservation Department Intern,National Archives and Records Association, St. Louis, MO (2013) Research Assistant,Local Author NiNi Harris, St. Louis, MO (2012 – 2013) SKILLS HIGHLIGHTS

Software:Microsoft Office 365 (Excel, Access, Word, PowerPoint) Salesforce, Qualtrics, Adobe (Photoshop, InDesign, Bridge), Canva, Squarespace, ArchivesSpace, PastPerfect, Omeka EDUCATION

MS Master of Science — Library and Information Science (Anticipated Dec. 2020),Simmons University, Boston MA BA Bachelor of Arts — History (2013), Maryville University, St. Louis, MO COMMUNITY LEADERSHIP

Board Member, Volunteer,Carondelet Historical Society, St. Louis, MO (2011 – Present) Young Friends Council Member,Missouri Botanical Garden, St. Louis, MO (2020 – Present) SELECTED PUBLICATIONS

Rare Telescope Part of Maryville University Archives, MPress, Maryville University (January 2019) Early Maryville Athletic Coach Introduced Badminton to St. Louis, MPress, Maryville University (November 2018) Early Maryville Student Newspapers Available Online, MPress, Maryville University (February 2018)

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