Brooke Phinney

**** ***** ***

Canaan Station, NB E4T 2A7

C: 506-***-**** H: 506-***-****

adjdan@r.postjobfree.com

Summary

Dedicated Human Resources Professional focused on developing efficient processes using knowledge of recruiting, employee relations, and training and development. Highly efficient and well established in administrative environments that are face-paced and challenging. Highlights of Qualifications

● Advanced training in Microsoft Office programs (Excel, Word, PowerPoint, etc)

● Trained in general and executive office skills

● Well versed in HR policies and procedures

● Joint Health and Safety Committee Certified

● Drives for profitable sales and results

● Staff training and development

● Maintains confidentiality

● Ability to multi-task and prioritize assignments

● Knowledgeable in retail sales and key performance indicators

● Ability to work independently and as part of a team Experience

MAY 2019 - PRESENT

Casino New Brunswick - Human Resources Coordinator

● Works closely with Human Resources Manager to identify hiring needs amongst whole complex (F&B, Hotel, Casino, Center)

● Assist with employee relations issues and helped resolve them quickly

● Benefits administrator for all part time and full time staff in the Complex

● Assisted Payroll Administrator with issuing ROE’s, manual cheques, T4 statements, etc

● Conducted orientation for all new hourly and salaried team members

● Completed all necessary new hire paperwork and entered into company systems

● Active HR Representative for JHSC - Worked closely with WorkSafe NB for all team member related injuries and safe back to work programs

● Active member of PROUD committee - helped with community events around the city OCTOBER 2019 - PRESENT

Bath & Body Works Canada - Part-Time keyholder

● Achieving sales targets set each month by Senior Management teal

● Hiring, developing and retaining talent within the store

● Implementing internal sales process improvement initiatives

● Drive results by providing direction, support and guidance to the sales team

● Maintained organized, presentable merchandise to help drive sales

● Educated customers on promotions to enhance sales

● Engaged with customers to effectively build rapport and long lasting relationships 2

MARCH 2015 - OCTOBER 2018

Cabela’s Canada - Human Resources Administrator

● Assisted in 2 mass hires, for new store opening in Moncton and Dartmouth. Hiring approximately 150 Outfitters for each location

● Maintain effective day-to-day contact with employees and management by answering employee questions and serving as an information resource to employees regarding policies, compensation, benefits and all other applicable programs

● Assisted in training of new employees by providing coordination and scheduling support for training programs and initiatives

● Conducted all employee screening, including: criminal background checks, pre-screens, reference checks, etc.

● Complete all necessary paperwork involving hourly staff and entering employee information into HRIS systems regarding recruitment, training, employee changes, pay rates, benefit enrollment, etc

● Pulled training statistics for all 11 Cabela’s stores in Canada and distributed to General Managers and HR Managers

● Maintained department and employee filing system applicable to Provincial laws and Cabela’s Canada policies

JULY 2013 - MARCH 2015

Target Canada - Human Resources Administrator

● Assisted in mass hire, hiring approximately 175 team members for store opening

● Assisted in building the inside of the store, setting up planograms and merchandising

● Ensured Human Resources processes were executed to Target’s standards by actively leading team members to achieve great results

● Collaborated to build a safe and secure environment for all team members

● Executed time and attendance processing, compliance, schedule editing, payroll processes and other HR-related or administrative tasks

● Ensure payroll integrity by verifying team members are paid for all hours worked

● Interview and assess hourly team member talent in an effort to build the best store team

● Lead a compliance culture to mitigate legal risk, including adherence to applicable meal and break guidelines

APRIL 2013 - SEPTEMBER 2013

St. Louis Bar & Grill - Server/Bartender

● Check with customers to ensure that they are enjoying their meals and take action to correct any problems. Collect payments from customers. Memorize orders, and enter orders into computers for transmittal to kitchen staff. Stock service areas. Process customer payments.

Education

SEPTEMBER 2011 - JUNE 2013

NBCC Moncton - Executive Office Administrator Certificate References Available Upon Request

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