RESUME

RASIKA PARESH PATIL

EMAIL:adjd6l@r.postjobfree.com

Mobile: 987******* / 885*******

Objective:

Actively seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction __ __ __ __ _ Career Snapshot

A Bachelor of Commerce from Mumbai University – 2012 Batch.

About 4 years of experience in the areas of Beautician, Customer Care, Front desk & Billing. Proficient in

Focusing on customer satisfaction.

Multitasking & high level of dedication

Quick learning ability

Product Knowledge.

Daily MIS Reports.

Employment History

Worked with Yuva Skin Clinic as Customer Care & Front Desk Executive Since March, 2018 to April, 2020. Responsibilities

Booking Client Appointments & Confirming Appointments one day prior to the Date of Appointment.

Updating & Maintaining registration forms for the new clients.

Raising purchase order’s of all clinic needed products

Raising Purchase Order’s by coordinating with MR’s

Co-ordination with Dermatologist’s & Technician’s post confirmation from client.

Looking After Invoicing.

Handling Customer queries over phone & mail

Handling accounts cash, credit and all bills

Ensuring up-to-date Client Database for New & Existing Client’s.

Preparing & Maintaining Daily Cash & Credit Sales Report.

After Service Courtesy Calls to Clients.

Since September, 2013 to January, 2016 worked with Kaya Skin Clinic as Customer Care Executive. Responsibilities

Booking Client Appointments & Confirming Appointments one day prior to the Date of Appointment.

Updating & Maintaining registration forms for the new clients.

Co-ordination with Dermatologist’s & Technician’s post confirmation from client

Looking After Invoicing.

Looking After Stock Management.

Selling Kaya Products to Clients.

Handling Customer queries over phone & mail

Ensuring up-to-date Client Database for New & Existing Client’s.

Informing & Explaining about New Offers by calling Customer’s from database.

Preparing & Maintaining Daily Cash & Credit Sales Report.

Preparing Daily Stock & Client report.

After Service Courtesy Calls to Clients.

After graduation started working with Sakhi Beauty Parlor as Beautician since June, 2012, along with Education Qualification:

Bachelor of Commerce from Mumbai University – 2012.

Advance Diploma in Beauty Culture & Hair Dressing (Cosmetology) from MSBTE. – June, 2013

MHCIT with 80%.

Trainings

Time Management

Communication Skills

Product Selling Skills.

PERSONAL DETAILS :

DATE OF BIRTH : 8

th December 1989.

ADDRESS DETAILS : A/301, OM Sumit Apartment, 3rd Floor, Ganesh Galli, Lalbaug, Mumbai – 400012.

MARITAL STATUS : MARRIED.

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