Employee Relations Assistant
Resume:
LESLIE A. PEARSON, MHRM, MBA
Email: ***********@*****.***
LinkedIn: https://www.linkedincom/in/leslieapearson8
HR COORDINATOR – HR GENERALIST/ TRAINER/ HEALTHCARE / MANUFACTURING
SUMMARY
Strong career focused professional highly skilled in the Human Resources. Ability to work with all levels of management. Analytical problem solver with strong organizational and interpersonal skills. Successful in a fast pace and demanding environment that requires confidentiality, integrity, initiative and adaptability. Ability to prioritize, multitask and meet changing deadlines. Self-directed and able to complete projects with limited supervision.
EDUCATION
St. Xavier University, Chicago, IL
Master of Human Resource Management – May 2018
Master of Business Administration – December 2018
Robert Morris University, Chicago, IL
Bachelor’s Degree (Business Administration / Business Management) – June 2000
EXPERIENCE
Customer Service Representative
Primerica Financial Services
September 2020 – Present
Fulfillment Associate
Amazon
August 2020 - September
Human Resources Assistant (Healthcare – FQHC – Non-Profit)
Christian Community Health Center, Chicago, IL
Volunteered – June 2019 – December 2019
(PT) December 2019 – September 2020
• Provided excellent customer service to employees, managers and clients
• Assisted with employee Relations
• Conducted new hire orientation process (prepare, coordinate, data entry and file creation)
• Entered new hire information into ADP Workforce Now
• Verified, maintained and audited I-9 documentation
• Educated employees on benefit package and open enrollment process
• Created and maintained all Credential and Privileging employee data files
• Maintained performance evaluation, birthday and anniversary spreadsheet
• Created training plans in Relias training program for all staff and tracked the progress for all employees
• Increased employee morale with employee birthday recognition
• Reconciled monthly insurance billing statements for all group policies
• Setup and created trainings in Relias for new hires and current employees
• Assisted in the development and implementation of human resource policies and procedures
• Processed employee change forms, updating job descriptions and other administrative tasks to
support the HR team
• Maintained ADP Homepage, making sure that it was up-to date with most relevant organization information
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Human Resources Assistant (Healthcare – FQHC – Non-Profit) Con’t
• Resolved problems with the vendor representatives
• Organized quarterly and annual performance evaluations for Credential and Non Credential employees
• Entered employee benefit information into the payroll system, validate correct payroll deductions
• Complete termination paperwork, maintain & verify all entries on Exit Tracker and administer exit communications
(including collecting exit survey data)
• Ensured that all employee files were in compliance with federal and state laws in addition to all
applicable monitoring sources and organizational standards
• Supported the Talent Acquisition process, check references, schedule interviews and verify work history
• Assisted with the termination process, by completing exit interviews
• Employment Verification
• Responsible for all filing, data entry into HRIS and departmental processing related to personnel hires
changes/terminations
• Advocate for process improvement that will improve HR department function and efficiency reconciled
403b retirement plan
• Prepared/opened and maintained job postings for exempt and non-exempt positions
• Created offer letters and extended offer of employment
HR Training and Development Instructor
Brilgent / Intralot (Contract Position), Chicago, IL / Bolingbrook, IL
October 2018 to May 2019
•Recruit lottery machine training team
•Create work schedules for a team of 28
•Created training manual
•Train and demonstrate Lottery Machines to over 5000+ Retailers in the State of Illinois
•Update lottery machine software
•Tour prospective renters, explain lease process and verification documents
•Prepare and execute leases, adhering to laws and regulations
•Conduct credit checks and background checks
•Collect application fees, security deposits and rent payments
•Coordinate property maintenance
Leasing Agent
Prospect Equities (Temporary Position) Chicago, IL
April 2018 – July 2018
•Tour prospective renters, explain lease process and verification documents
•Prepare and execute leases, adhering to laws and regulations
•Conduct credit checks and background checks
•Collect application fees, security deposits and rent payments
•Coordinate property maintenance
ACHIEVEMENTS AND ACTIVITIES
•SHRM – Member 2020
•South Suburban Cook Human Resource Association – Board Member 2020 - Director of College Relations
•National Association of African Americans in Human Resources (NAAAHR) - Member 2020
•Top Ladies of Distinction, Inc., Chicago Chapter - Member 2001 - Top Lady of the Year – 2014
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KNOWLEDGE/TECHNICAL SKILLS/ABILITIES
ADP Workforce Now, AP, AR, Paycor, MS Office Suite, QuickBooks, Relias Training, Customer Service, Recruitment, Data Management, Public Speaking, Creating Budgets, Employment Screening Resources (ESR), Employment Relations, Tracking and Reporting
LICENSES & CERTIFICATIONS
Notary Public – December 2020
Notary Signing Agent – January 2021
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