Abhishek Shetty

Minal Apt, ** Ground Floor,

Kopar Gaon, Dombivli West- 421202

Mobile: +91-976******* / 790*******

E-mail: adjd3n@r.postjobfree.com

Career Objective

To excel in the area of F&B Service Management by delivering value added customer services, taking up and thriving on challenges that will enhance my technical and personal skills.

Employment Recital and Work Experience

RCL - Royal Carribean International From 28th April 2018 – Till Date

The Oberoi Mumbai From 18th October 2016 – 24th April 2018

Nariman point.

GVK Airport Lounge Mumbai (International) From 13th June 2016 – 21st October 2016

Nariman point.

Assistant Steward - Worked in the In Room Dining, All Day Dining Restaurant, Speciality restaurant and taking responsibilities of guest’s requirements. ( RCL Royal Carribean Internationational)

Assistant Steward - Worked in the In Room Dining, All Day Dining Restaurant & Pool bar. (The Oberoi Mumbai, Nariman Point).

Bartender - The main focus was to handle VIP’s drinks order and I was innovative with the cocktails and moctails. (GVK Airport Lounge Mumbai – International)

Key Responsibilities:

•Ensuring punctuality on shifts with the entire mise en place.

•Taking into account Hotel House count, Occupancy, VIP’s In-House, Expected VIP arrivals.

•Organizing the service pantry/side stations for the smooth meal period.

•Accepting the reservations for the various restaurants.

•Taking complete Food & Beverage orders (On Telephone/In person) & serving them according to the LQA standards of the Hotel, while exceeding the expectations of the guest.

•Up selling the delicacies that has higher value including Japanese specialties.

•Keeping a track of equipment inventory and maintain the book keeping.

•Fulfilling guest’s off menu requests & suggest them delicacies accordingly.

•Updating the Restaurant Manager about any service or food related glitches and updating the team members about the same.

•Fluent knowledge in using software like micros & SAP.

•Maintain restaurants budget for food as well as beverages.

•Setting up of food trolley with all the dishes with appropriate accompaniments, cutlery, crockery & glassware.

•Ensure that the entire guest orders are timed accordingly and the guests should be informed about any delays.

•Conducting training on various topics related to food and beverages and hotel operations.

•Recognize repeat guests and their preferences.

Industrial Experience

Vivanta by TAJ Kovalam, Kerala

Industrial Trainee

5 months

Departments Trained In:

Food & Beverage –Banquets, Jasmine Bay

Kitchen

In Room Dining

Front Office –Bell Desk

Housekeeping –Laundry

Academic Profile

Year

Degree

Institution / University

UNIVERSITY

Grade

2015-16

Bachelor’s Degree In Hotel & Hospitality Administration

RAMANATH PAYYADE COLLEGE OF HOSPITALITY MANAGEMENT STUDIES (Mumbai University)

Mumbai University

A

2012-13

HSC

V.P.M Jr COLLEGE

Maharashtra Board

61.20%

2009-10

SSC

KIDLAND ENGLISH HIGH SCHOOL

Maharashtra Board

65.80%

Academic Achievements

Active blood donor.

Participated in Theme Night (Chichetti 2016)

Received appreciation letter during training

Received many appreciations from guests, one of them was mentioned in TripAdvisor

Others

IT Skills: Microsoft Office, Seasoned Internet User

Interests: Swimming, Gyming & Cricket

Linguistic Proficiency: English, Hindi, Marathi, Tulu, Kannada & Basic French

Date of Birth

20th January 1995

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