Supervisor

Dear Sir/Madam

This letter is to express my interest in the Supervisor position. The opportunity presented in this listing is appealing and I believe that with my education and experience I will make a competitive candidate for the position.

Key strengths I possess that would be an advantage include, but are not limited to the following:

Having worked with a business and customers I understand the importance of service delivery and customer satisfaction.

I am highly motivated, self-driven and a good team player.

I am good with time management and arranging meetings and coordinating people.

The experience I have gained from working in this field has enabled me to properly deal with issues such as:

Problem solving and time management skills

Maintain and managing meetings

Customer support and service thereof

Please review my curriculum vitae for more information. I can be reached on my mobile number +264********* or via email **********@*******.***

Thank you for your time and consideration, and I look forward to discussing with you this employment opportunity and what I have to offer.

Sincerely,

Shirley da Cunha

Curriculum Vitae of Shirley da Cunha

Unit 66 Westlane, Schepmann St, Pioniers Park, Windhoek +264********* **********@*******.***

Objective

For consideration of the vacant position of: Supervisor

PROFESSIONAL SUMMARY

Meticulous Supervisor and administrator, Excellent at juggling multiple tasks and working under pressure.

Highly ambitious with background in administration, sales, marketing, public relations and advertising.

Experienced supervisor professional with strong leadership and relationship-building skills.

Answering calls and good communication skills.

Translator for more than 9 year’s experience

Scheduling meetings and interviews.

Tactical team builder with strong background in training and team development skills.

Supervisor with 5 years progressive experience in the Business and Hospitality industry.

Energetic self-starter and able to navigate high-stress situations and achieve goals on time and under budget.

EDUCATION

DIPLOMA: MARKETING AND BUSINESS MANAGEMENT 2016 INSTITUTE OF INFORMATION TECHNOLOGY

BACHELOR OF BUSINESS MANAGEMENT UNIVERSITY OF SCIENCE AND TECHNOLOGY

1st year (pending due to finances)

Matric 2009 Academia Secondary School

English

Afrikaans

Geography

History

Development Studies

Biology

WORK HISTORY

Supervisor 02/2015 to current date

Maroela Guesthouse

Implemented marketing strategies which resulted in 12% growth of customer base.

Developed new process for employee evaluation which resulted in marked performance improvements.

Delivered an exceptional level of service to each customer by listening to concerns, answering questions and phone calls.

Good customer service skills

Improved company customer service rating by 100%

Researched and updated all required materials needed for the company

Overseeing various daily office operations such as setting up appointments, handling incoming and outgoing emails and editing documents.

Managing inventory and bookkeeping.

Translator 01/2011 to current date

Maroela Guesthouse

Provide translations for foreigners at the guesthouse, hospitals and around town.

Provide verbal summaries of non-English documents for immediate use.

Provide documents needed by customers with translations.

PERSONAL TRAITS

Problem solver

Hardworking and ambitious

Team player and team leader

Self-motivated and self-driven

Good customer service skills

Strong communicator

OTHER INFORMATION

Computer Literate:

Microsoft Outlook, Word, Excel, PowerPoint and Office

Filling and Typing

Driver’s License: Code B

Spoken and written languages:

English

Portuguese

Afrikaans

REFERENCES

Mariano Euclides Da Cunha: Owner

Maroela Guesthouse

Tel: +264********

Cell: +264*********

Edson Da Cunha: Manager

Maroela Guesthouse

Cell: +264*********

Contact this candidate