Mohamed Fathi Moustafa Eletriby

Dubai, UAE Tel: 056-***-****

adjcus@r.postjobfree.com

Career Objective

Seeking to join your reputable organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objective.

Skill

Knowledge about all micros functions.

Ability to persuade and handling the customer.

Patient, attentiveness, ability to use positive language and willing to learn more.

Resolve the problem and Time management.

Knowledge about alcoholic beverage and how to make it.

Microsoft package.

Well-experienced in computers operating systems.

Educational Qualification

Bachelor Degree in Physical Education, Egypt 2014

Diploma in Sports Training Department, Egypt 2016

Career experiences

Aug.18.2019 till Present Waiter at W hotel the palm (Wet Deck)

Working as a waiter and cashier in beach club.

Set up and running brunch on Friday and ladies day on Sunday.

Achievements :

Top seller on November 2019.

Top seller on January 2020.

Top seller on February 2020.

Top seller since August 2020 until January 2021.

Highest trip advisor and guest voice comments for 3 months.

Training on harassment,security, hygiene and covid 19.

Nov.14.2017 till Aug.08.2019 Captain Waiter at Byblos Group

Attracting the guest for seating and show them their table.

Manage the staff and the timing .

Taking orders from guests and serving them and make sure all guest are satisfied.

Divide staff responsibilities and making reports daily .

Facing the problems and try to solve it .

Serving alcoholic beverage .

May.2014 till March.2017 Waiter at Cook Door restaurant

Greeting customers warmly.

Take orders from customers.

Beverages to patrons at tables in dining establishment.

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

July.2011 to March.2014 Customer Service and Sales at El Shreif Company

Responsible for pastry products marketing and sales.

Customers accounting.

Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

Submits orders by referring to price lists and product literature.

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Resolves customer complaints by investigating problems; developing solutions; preparing reports making recommendations to management.

Certifications

Certified Fitness trainer (ISSA)

Certified CPR and First Aid (ISSA)

Sports Injuries and Rehabilitation

English conversation (AUC)

Computer Proficiency

Microsoft Office

Microsoft Windows

Microsoft Excel, Word, Power Point

Languages

Arabic : Native

English : Fluent

Hobbies

Working out Gym

Reading

Listening to Music

Visa status

Employment

Date of Birth

July/18 /1992

‘’References available upon request ‘’

Contact this candidate