Ramya Kartheeban

Building *, Flat *, Ezdan **, Al Wukair.

Phone: 974******** E-Mail: adjcu1@r.postjobfree.com

Qatar RP: 289********

Summary

A highly efficient, motivated and seasoned tester with 3 years of professional experience in all levels of testing. Excels in the area of Functional Testing with a thorough understanding of the Software Testing Life Cycle. A strong supportive team player with an emphasis on providing quality work and technically sound solutions in a timely manner with minimal supervision. A hard worker who is adaptable and able to learn and use new program with ease.

Experience

Test Analyst, Cognizant Technology Solutions – India – June 2012 to Oct 2014

As a Test Analyst, my responsibilities included analysis & understanding of requirements, setting up test data, writing test cases, reviewing test cases of peers, ensuring adequate test coverage by mapping requirements & test cases, test case execution, tracking & reporting of defects, defect prioritization, preparation of regression test scenarios and ad-hoc test execution.

Programmer Analyst, Cognizant Technology Solutions – India – Dec 2011 to May 2012

As a Programmer Analyst, my responsibilities included producing defect free code by adhering to design specifications and coding standards.

Testing Skills

•Expertise in the area of Functional Testing and Defect Management

•Expertise in Insurance domain

•Expertise in requirements analysis from a testing perspective, which has often enabled to find grey areas in requirements

•Good experience in testing mathematical/analytical scenarios (required for applications in the Insurance domain)

•Experience in analysing and testing business critical applications

•Experience in Agile based testing strategies

•Tools:

oJira

oQuick Test Pro (QTP)

oHP Quality Center & Application Lifecycle Management (ALM)

•Application Environments:

oWindows, Unix, Linux

oSQL

•Excellent communication and interpersonal skills

Trainings and Certifications

•Cognizant Certified Professional in Software Testing

•Cognizant Certified Professional – Certified Software Quality Analyst (CSQA)

•Cognizant Certified as “HP Product Consultant” and General Insurance Internal CCP

•Cognizant Certified Professional in General Insurance

•Underwent Cognizant internal training in QTP

•Underwent Cognizant internal training in Agile Testing

Education

Degree

Branch

Year of Passing

Name of the University

B.Tech

Information Technology

2011

Anna University, Coimbatore, Tamil

Nadu

Ongoing Activities

•Preparing for ITIL Certification

References

References will be furnished if and when requested

2

Annexure - Projects Summary

Project

Rating (Business Insurance)

Client

Travelers, US

Project Description

The ‘Rating’ component is responsible for rating insurance policies to ensure that the

below are correctly computed at various points in the insurance coverage period. This is

the most important component, for which testing the complete cycle is essential i.e., from

the creation of base policy till the point it gets expired and audited.

(1)

Annual & monthly premiums at the time of quoting (base policy)

(2)

New premiums at the time of renewal, taking into account any changes in

coverage (including any claims made previously) at that point

(3)

New premiums within the coverage period subject to changes in coverage

(4)

Refunded premiums for cancelled policies for which annual premium has already

been paid.

Testing of this component involved:

(1)

Creating different varieties of insurance policies (with varying levels and

coverages) using the SCBP-WC (Small Commercial Business Platform – Workers

Compensation) web application

(2)

Setting up the correct data – like cancelling policies at various points in the

coverage period, adding new coverage to existing policies to change their

premium values, etc.,

(3)

Mathematically computing the expected values using the reference data (from

database and worksheet from business) for the policies in various states. The

computation is automated using a spreadsheet called ‘Rating Calculation

Worksheet’, which we create based on business rules & conditions (known as

‘state algorithms’) and reference data (held in database and also in a worksheet

provided by business).

(4)

Validating that the actual values produced after audit match the expected values.

(5)

Verification of ‘Policy Papers’, to ensure that the coverage details and premium

are as expected.

Tools / Types

HP Quality Center 11, HP ALM, Analytical/Mathematical Testing, Web Application Testing

Duration

From (mm/yy)

11/13

To (mm/yy)

10/14

Role / Responsibility

Lead Test Analyst

Contributions

Application functionality analysis & understanding

Preparation of Test Plan and Functional Test Cases

Preparation of Rating Calculation sheet as described above

Execution of test cases, involving validation of response data against calculated

rated values

Tracking and management of defects, including chairing defect triage calls

Closely working with Development team to replicate complex defects

3

Knowledge sharing with new team members

Preparation of daily and weekly status reports

Team Size

20

Project

Premium Audit (Business Insurance)

Client

Travelers, US

Project Description

The ‘Premium Audit’ component is responsible to ensure that the coverage details are

properly maintained throughout the coverage period taking into account all the changes

done to the policies.

Testing of this component (essentially the SCBP-WC web application) involved:

(1)

Creation of base policies via the SCBP-WC (Small Commercial Business Platform

– Workers Compensation) web application

(2)

Changing the coverage details (add or remove coverage) at various points for the

base policies. Also, ‘Cancel’ or ‘Expire’ the policies – in order to audit.

(3)

Triggering an ‘audit’ for those policies

(4)

Validating whether all the changes are reflected in the audit

It also involves negative testing to assume that some changes are not reflected in the

audit (either the agent hasn’t added the detail or a functionality defect). In that case, the

missing details will be added to the audit and a ‘Revised Audit’ will be triggered.

Tools / Types

HP Quality Centre 11, HP ALM, Web Application Testing

Duration

From (mm/yy)

04/13

To (mm/yy)

10/13

Role / Responsibility

Test Analyst

Contributions

Application functionality analysis & understanding

Preparation of Test Plan and Functional Test Cases

Execution of test cases, involving validation of response data against changes in

insurance coverage.

Tracking and management of defects, also involving defect triage calls

Knowledge sharing with new team members

Preparation of daily and weekly status reports

Team Size

3

Project

Auto Product Strategy (Personal Insurance)

Client

Travelers, US

Project Description

The ‘auto product strategy’ component is responsible for quoting personal car insurance

premiums together with their coverage.

4

Testing of this component involved:

•Validating the web application – SUI (Strategic User Interface) – and the two mainframe based applications – Excalibur and Icalibur – that collect data from the user/agent and generate coverage & premium amount based on the input provided in accordance with the business rules.

•Executing the same scenarios across all three applications in order to test consistency and behaviour

•Validation of user input forms including execution of negative/error scenarios

•Validation of ‘Policy Papers’ for correctness of premium and coverage

•Automation for testing the SUI application using QTP

Tools / Types

HP Quality Centre 11, HP ALM, Web Application Testing, Testing mainframe based

applications

Duration

From (mm/yy)

06/12

To (mm/yy)

03/13

Role / Responsibility

Test Analyst

Contributions

Application functionality analysis & understanding

Preparation of Test Plan and Functional Test Cases

Execution of test cases, involving validation of user journeys.

Though not required, also verified that the premium amount quoted is correct

(though only on a handful of test cases)

Closely working with another test team that validates premium amount and

coverage across all the policies

Automation of user journeys using QTP

Team Size

22

Project

Knowledge Management Portal (for internal test team use)

Client

Liberty Mutual

Project Description

This is a basic knowledge management portal that allowed the team members to upload

documents, notes, etc., and share it with the rest of the team. This is a makeshift solution

in the absence of a full-fledged knowledge management system.

Technologies

Visual Studio (Visual Basic), MySQL

Duration

From (mm/yy)

12/11

To (mm/yy)

05/12

Role / Responsibility

Programmer Analyst

Contributions

Creation of new forms enabling the tester (user) to enter relevant details and

upload the documents.

•Creation of new forms to enable the tester to share documents with peers and the ability for them to download

•Wrote code to make the portal (pages) work based on a defined set of ‘user

5

privileges’ and ‘module privileges’. For instance, a document might be visible with modify access to the members of the module the document belongs to but when shared with members of other modules, the same document would be visible only with read access.

Team Size

6

6

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