Advanced Medical Support Assistant

Robin E. Ball

**** **** ***** *****, ***********, OH 45459

*****.******@*****.***; 937-***-****

Veterans Affairs Medical Center

**** * ***** ******

Dayton, OH 45428 United States

**/**** – Present

Salary 45,340

Hours per week- 1st shift: 40

Advanced Medical Support Assistant

Duties, Accomplishments and Related Skills:

My duties in Therapeutic Diagnostic Imaging- I answer veterans call for assistance, Assist veteran callers and others with administrative, clinical questions. Greet and register veterans for clinical tests for MRI/CT. Assist other medical assistant’s with appointment questions. I create radiographic imaging discs/reports. Fax radiographic reports to facilities. Input data of interventional radiology consults, exams and surgical procedures in our medical records. All imaging requests/consults have to have the type of ICD(coding) for radiology requests, I must be familiar with ICD coding. I work with clinical, scientific, administrative software systems.

Other duties as assigned

Knowledge of medical terminology, health/medical care, patient privacy, VA regulations, policies.

Supervisor: Sonya De La Cruz-937-***-**** ext 2706

Okay to contact this Supervisor: No

TeleNurse- Dayton VA Medical Center

Advanced Medical Support Assistant

February 9, 2015 to January 2016

40-60 hours per week, 1st, 2nd and 3rd shifts and overtime as needed.

I answered telephone calls for the needs of the veterans clinical, pharmaceutical, and triage needs. Assisted with crisis and suicide calls. I talked with doctors, nurses, pharmacy staff and others to assist with the veterans needs and their families. Other duties as assigned.

Supervisor- Sandra Kemper-Mills 937-***-****

Left new assignment.

Mary Queen of Peace Catholic School

138 Gramont Avenue

Dayton, OH 45417 United States

08/2013 - 06/2014

Salary: 25,900.00 USD Per Year

Hours every 2 weeks- Day shift: 58

Business Manager/Director of Marketing Operations

Duties, Accomplishments and Related Skills:

Managerial duties performed were to see to the daily financial and business operations and specific duties of the school.

Management of Human Resources applying practices of laws, regulations, policies. Advised personnel regarding their pay, benefits. Assisted principal with new hires, recruitment. Processed personnel actions managed and maintained data records.

I maintained personnel (human resources) records. Assisted and advised the principal when needed on computer equipment, educational materials. Ordered school supplies, I did inventory for equipment, supplies, talked to supply vendors, created and negotiated contracts.

Input time and attendance employees for payroll and prepared, made changes for benefits for employees and retirees. Human resources training of new rules, policies when needed. Financial, school and labor reports daily, monthly and quarterly. Marketing skills used for TV, Radio, Advertisement for school enrollment, tuition aid, I did school fairs for student enrollment, teacher recruitment, community functions. We highlighted our school’s diversity, academics, spiritual values.

Communicated with parents, students, principal, priest, Archdiocese of Cincinnati.

Left possible school closure.

Miamisburg City Schools

Board of Education

Miamisburg, OH United States

01/2011 – 6/2013

Salary: 85.00 Per Day

Hours per week: 6-24

Substitute Teacher

Duties: I taught different subjects (math, history, science, art) to various grade levels.K-12

Education:

Bachelor of Science Degree-Finance/Management- Central State University, Wilberforce, OH-* Graduated in Top 10% of my Business College

Master’s Certificate -Healthcare/Human Resources Central Michigan, Wright Patterson Air Force Base, OH

Law School: 1-year law studies-Concord Law School/Kaplan University, Los Angeles, CA

References: Mr. Michael Galiardi, Quality Specialist, 937-***-****, ext. 1015, *******.********@**.***

Mrs. Debra Johnson, Principal, St. Benedict the Moor, 937-***-****, ext 14, ********@****************.***

Mrs. Jacqueline Long, Administrative Assistant, 937-***-****, ext. 10, *****@****************.***

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