Mfundo Genius Nkosi
Summary
I am a hard-working individual who is very enthusiastic, maintain a positive approach and who is practical thinker. I have very good communication skills through working with people and providing a service in my line of work. I have acquired skills such as self-motivation, effective time management, problem solving, strong administrative skills, strong marketing/sales skills & strong management skills. I am always ready to learn and discover new avenues & excel in all tasks given to me
CONTACT
Cell: 066-***-****
Email: ******.******@*****.***
Address: Hammarsdsale, Durban 3699
KEY SKILLS
Microsoft Excel Good, Microsoft word Good, Microsoft PowerPoint Good, Microsoft Outlook Good, Valid Code B(8) Driver’s license, Ability to travel long distances, Target driven, Ability to work without supervision, Ability to manage conflict, Ability to analyse, pay attention to detail, Building customer loyalty, Leadership skills, Negotiating skills, Planning and organizing skills, Problem-solving skill, Presentation skills, Relationship Management
WORK EXPERIENCE
AREA MANAGER –Sept 2019 –Oct 2020
Flash Mobile Vending Pty Ltd. Durban/ KZN – North
Telecommunication Sector focuses on informal and formal markets providing Vending devices for (Airtime/DSTV/Electricity/etc.) Speed points, Safes, Device sales and Top Up points
-Administration * Monthly Reports * Ensure Weekly Reports are submitted on Friday and monthly reports on the last Friday of each month • Monthly Photographic Report Detailed with before and after images submitted on the last Thursday of the month
- In-Field operation * Monthly planners done to see non performing areas and top customers
• Monthly visits Hubs /Sup traders
• Evaluate monthly reports and concentrate on non performing channels Stock Management
• Ensuring stock allocations & Management each month through the weekly meetings and monthly visits • Remove any non performing flash boost clients • Merchandising and Branding, ensuring customers are branded with Flash. • Before & after photos taken and submitted on monthly photo report • Ensuring Supatraders are signed up each month X2 T/U each R30kp.m • Supatrader performance needs to be tracker month on month. • To train on the benefits to the SupaTraders on ongoing revenue via the starter pack distribution
• Device Sales - Myself & Super Trader sales • Fleet Management, ensuring all vehicle Rules and Policies are followed 100%, vehicle checks are being done through all levels of management
AREA MANAGER – July 2018 – July 2019
HOLLYWOOD SPORTSBOOK GAUTENG PTY LTD
- Mpumalanga, Lowveld & Highveld – Gambling Sector
• Daily, Weekly and Monthly management reporting, monthly overview presentations, etc.
• Managing the Top of Voucher distribution that is linked to mobile betting. Manage
Relationship with the stores such as Boxer, Spar and other such affiliates.
• Responsible for staff management of the mobile Working closely with the Marketing team. Managing the implementation of mobile, Regular visits to Outlets
• Ensuring that all Team Members receive full training before commencement of duties: Ensure growth targets for mobile betting are achieved. Analyse financial information to identify trends, manage costs and to increase revenue. Ensure proactive reporting on these areas. Manage efficiencies in the mobile department and enhance department workflow processes. • Working closely with the Mobile support centre, which includes the mobile customer helpline as well as FICA/deposits/ withdrawals to ensure that new customers are signed up and serviced appropriately Responsible for staff management of the mobile
department, setting direction/targets, conducting performance reviews and conducting the day to day people management functions such as salaries, overtime, shortages, IR functions etc.• Actively suggesting enhancements in the functionality of the mobile betting platform/application, taking into account the different betting
Types and customer profiles related to these. Conduct market analysis/ research to make suggestions for improvements. Month to Month overview and strategic planning meetings
Team Leader - June 2017 – June 2018
HOLLYWOOD SPORTSBOOK GAUTENG PTY LTD – KZN/ Lower Midlands
Responsibilities • To create promo plans for New Business for the team (Weekly & Monthly). • Finding new business and assuring targets are met for the team. • Marketing and Branding of Outlets selling Hollywood bets Top Up Vouchers. • Promo Space Booking (Malls and Centres). • Follow ups of newly submitted business. • Daily reports on the everyday outcome and challenges • Assuring bio time and time management. • Assuring the team is fully trained and completes all Hollywood bets online training assessments. • Assuring all queries from the team are resolved. • Assuring all queries from clients are resolved. • Finding and Sponsoring of sporting events as part of brand awareness and securing definite Registration and Fica for the team. • Daily outlet Promotions. • Ensuring proper product knowledge for the team and that they are fully motivated • looking for new areas of business to avoid focusing on the same places for business • Company Car Maintenance (clean, service, Weekly inspection, incident reports), • Assisted on Hollywood bets event such as Sun met, Summer Cup, etc
SALES MANAGER – June 2015 – June 2017
SANLAM SKY – CHANNEL LIFE
Responsible for
* Recruitment and training of new agents on product knowledge and company vision with values
* assuring team building and motivation
* assuring new business and that targets are met
* assuring commission queries are resolved from the team
* client queries are also resolved
* maintenance of company car
* location of new potential areas for business
* creating monthly promo plan and also strategies
SALES MANAGER
SANLAM SKY – CHANNEL LIFE
Responsible for
* Recruitment and training of new agents on product knowledge, sales skills, target market and company vision and values
* assuring team building and motivation
* assuring new business and that targets are met
* assuring commission queries are resolved from the team
* client queries are also resolved
* maintenance of company car,
* location of new potential areas for business
* creating a monthly promo plan and also strategies
SALES SUPPORT ADMINISTRATOR – July 2013 – June 2015
SANLAM SKY – CHANNEL LIFE
Responsible for
* Looking after 25 branches in 3 Regions Mpumalanga, KZN, Limpopo, motivation of branch clerks, assuring targets are
* checking of new business submitted on the portal daily, calculating of all premiums submitted by all regions daily
* conducting daily, weekly & monthly report
* providing training for New Recruits, Agents & Sales Managers
* Regional weekly & monthly checklists, OHS Checklists ensuring company standards are met and all safety precautions are 100% adhered to
* dealing with customer Telephonic enquiries
* balancing of monthly stats as per all new business received by COB
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JUNE 2017
JUNE 2018
JUNE 2017
JUNE 2018
JULY 2015
JUNE 2017
JULY 2013
JUNE 2015
ADMINISTRATIVE OPERATIONS CLERK – Jan 2013 – June 2013
SPOKES AUCTIONEERS
possible for
* Seeking new Tender business invites for disposal of Government & Private Sector assets
* Compiling Tender documents
* Event creating as per Auction, from Buyers Guides
* Creating social media adverts
* Vehicle loting, asset loting
* validation of assets prior the auction
* Bidding recording
* Summary report
DATA CAPTURE – Weaving Department leaner ship
GLODINA TEXTILE – Jan 2012 - Dec 2012
possible for
* Collecting Completed towel rolls from the looms
* Weighing size and tagging packing for next department
* capturing all recorded info on the system
VOLUNTEER CLERK- Jan 2011 – Dec 2011
CAMPERDOWN SAPS
Responsible for
* Assisting with Incident reports and Affidavit's at CSC (Community Service Centre)
* Data Capturing of new case dockets and scanning
* Provision of stationary record keeping at logistics
* assisting with fingerprint screening and collecting data
EDUCATION
Ukusa Senior Secondary School
Highest Grade Passed: Grade12
Year 2010
Personal Info
Marital Status: Single
Health: Good
Driver’s License Code B (8)
ID No: 920**********
Nationality: South African
Languages English, IsiZulu, siSwati: Good
Willing to relocate anywhere nationally
Microsoft Excel 2010 Essentials Cert, Microsoft Excel 2010 Data Analysis Cert, Microsoft Outlook 2010 Productivity Cert, Basic Skills Computer level Cert
REFERENCES
Phindani Nene – Hollywoodbets Sportsbook KZN PTY Ltd
Regional manager
Cell – 079-***-****
Bheki Samuel Ntombela – Flash Mobile Vending PTY Ltd
Area Sales Manager
Cell – 062-***-****