Manager Training

Thaddeus j. White

Seattle, WA ***** C: 206-***-**** E: **********@*****.*** tjw

Skills

From pints to pinot noir, toilets to Tiffany rings, my event planning experience has shaped me into a dynamic manager who is open to and ready for anything. I have years of comprehensive event and people management experience coupled with strong communication and interpersonal skills. I have extensive experience in team leadership, driving deadlines, budget management, and contract negotiation for a very diverse demographic of clients. I pride myself on my ability to think strategically, step outside the box and manage my team in a caring and constructive way. Education

University of Washington - Certificate, IT Project Management [Jan 2021] Harvard University - Certificate, Humanitarian Response to Disaster [Apr 2018] University of Washington - Certificate, Non-Profit Management [June 2010] Seattle Pacific University - Bachelor of Arts, Communication [June 2006] Relevant Experience

Assistant Business Manager @ Microsoft – Compass Group [July 2019 - Present]

(Redmond, WA) Manage a team of 10 management level event planners and 4 coordinators working on Microsoft’s Puget Sound campuses. Member of leadership team responsible mentoring and coaching 35 employees through escalations, contract negotiations, and event management.

Plan and manage two of Microsoft’s highest profile on campus events - Outside In speaker series and Satya Q&A series

Interview, hire and train business managers, event planners and event coordinators to forecasted attrition

Took initiative to create and deliver new training series to promote collaboration, teamwork and best practices. Managing programs and projects through the lifecycle

Accountable for review & support of 250 event BEOs weekly through event management system

On camera personality and host for numerous virtual events (Chopped, Paint n Sip, Cooking with Chef Kris, Shaken & Stirred, Fabulous or Flop and more) involving Microsoft SLT

Interim Business Manager October 2019 to January 2020

Member of Employee Task Force on Racial and Other Forms of Diversity, Equity, & Inclusion Event Planner @ Microsoft – Compass Group [Jan 2017 – June 2019]

(Redmond, WA) Planned and managed over 500 on campus events per year in 100+ event spaces across Microsoft's Puget Sound Campuses including premier events such as Global CEO Summit, Global CIO Summit and the XBOX ONE X Launch Party.

Beat forecast by over $200,000 by leveraging authentic relationships to educate our customers on our full catalog of services

Collaborated with over 75 preferred vendor partners, negotiated individual event contracts across numerous projects & event deadlines

Demonstrated exceptional organization and prioritization skills by managing 110 events simultaneously

Thaddeus j. White

Seattle, WA 98125 C: 206-***-**** E: **********@*****.*** tjw Cruise & Events Manager - Waterways Cruises & Events [Nov 2015—Jan 2017]

(Seattle, WA) Managed all aspects of a large variety of private chartered events taking place on four privately owned luxury yachts; including upscale corporate events, weddings, rehearsals, private parties and public cruises through Lake Washington, Lake Union and Puget Sound.

Managed staff of 8-12 employees, along with outsourced vendors, caterers and performers

Oversaw training to meet compliance with US Coast Guard regulation, insurance, health, safety and liquor control board requirements

Maintained fleet schedules for refueling, wastewater disposal and mechanical maintenance without service interruptions

Compassion Fatigue Educator - Crisis Clinic [May 2014—Nov 2015]

(Seattle, WA) Traveled throughout Puget Sound to provide employee training on compassion fatigue and self-care to non-profit organizations. The training focused on those working in helping professions (social services, health care, education, public service, ministry, caregiving, etc.) to sustain successful job performance and avoid professional burn out. (Green Cross Academy of Traumatology Certified)

Project Coordinator - Bensussen Deutch and Associates (BDA) [Nov 2010—Feb 2012]

(Woodinville, WA) Managed $7.6 million of projects following contract signing through product delivery. Partnered with local, national & international vendors to meet customer & project specifications. Coordinated with vendors pre-production proofs, samples, pricing negotiations, customs and shipping. Chaired planning committees for fundraisers for the Marsha Rivkin Center & the Little Red School House, along with several team-building events. Customer Relations Associate - Starbucks Corporate Offices [Nov 2009—Oct 2010]

(Seattle, WA) Resolved customer & employee issues relating to accidents, injuries, or law enforcement activity at Starbucks locations across North America. Responded to customer inquiries regarding Starbucks promotions, worked to troubleshoot issues with the reward program offering compensation when appropriate. Oversaw training of new team members. (Contract Work) Volunteer Work

Community development internships in Santiago Chile, Caldwell Idaho & Seattle Washington

International humanitarian relief & development work in Zambia, Haiti, Dominican Republic & Mexico

Local volunteering with the Construction for Change & Ballard Food Bank

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