LARRY CHAPMAN :757-***-****

:adjchl@r.postjobfree.com

: *** * **** **. *** 108, Norfolk, VA 23517

PROFILE SUMMARY

Versatile and meticulous Insurance Adjuster with extensive experience maintaining all claims data according to the required systems. Well versed in collating information for insurance products and assessing and analyzing the risk involved. Adept at reviewing and evaluating insurance applications and related documents, including financial statements, loss data and inspection reports. Endowed with impeccable communication and interpersonal skills to build a productive relationship with management and clients. AREAS OF EXPERTISE

Risk analysis & management

Contract analysis

Claims management &

supervision

Customer relationship

building

Statistical data analysis

Total Loss Value

Assessment

Insurance policy

formulation

Appraisal review

Problem & conflict

resolution

Financial statement

evaluation

Time management

Insurance policy analysis

Inventory management

& control

Analyzing actuarial

information

Strategic planning

CORE COMPETENCIES

Analyzing customer eligibility for various insurance products such as insurance and mortgage. Interpreting insurance terms and conditions in policies . Maintaining positive relationships with agents, clients, and other internal departments to achieve service objectives.

Overseeing and managing all aspects of the claim process consisting of Property and Casualty claims.

Performing claims handler related tasks and securing statements from client parties. Working closely with profit & loss manager, underwriters and brokers to maximize opportunities and provide a solution to prevailing challenges PROFESSIONAL WORK EXPERIENCE

Claims Associate

Chubb Insurance Company 2016 – Present

Responsibilities:

Administer and settle all claims appropriately and inform all customers and claimants about denial of claims when necessary.

Conduct interviews and acquired statements from insured clients, physicians, claimants and attorneys for all claim information and evaluate all facts for policy contracts. Ensure non-discriminatory, timely and 100% rapid settlement of all claims. Evaluate all claim and policy and investigate all the insured client's details on various business lines and ensure appropriate individual coverage.

Arranges inspection for appraisal of damage

Examine the claim status with Management, discusses associated problems and recommend solutions.

Provide accurate reports on investigation, settlements, denials of claims, individual evaluation of involved parties.

Satellite Technician

MasTec Advanced Technologies

Mar 2016 – Oct 2016

Responsibilities:

Calibrated the equipment to ensure that the connection was secure and the service was functioning correctly.

Carried out on-the-spot site surveys to determine the best position for satellite dish installation. Installed the necessary cables, mounting the satellite hardware, and ensured that dish was aligned correctly.

Rendered 100% satisfactory service to clients by traveling to their homes or businesses to install and repair their satellite.

Trained newly employed staff of the company.

Tremendously maximize company service, handled customers’ complaints and responded swiftly to their questions.

Troubleshoot satellite technical issues and provided effective repairs. EDUCATION

Old Dominion University, Norfolk VA

Bachelor of Art in English Creative Writing/Journalism June 2015

PROFESSIONAL CERTIFICATIONS

New Hampshire P&C Insurance Adjuster License

TECHNICAL SKILLS

MS Word

Excel

PowerPoint

Outlook

SharePoint

MS Office suite

PERSONAL ATTRIBUTES

Great attention to detail and incredible ability to establish a fact, define problems, and draw necessary feedback.

Strong ability to handle Customer’s complaints and to make a decision as immediate as possible

Strong analytical thinking skills and excellent ability to deliver work within the expected time frame.

Ability to demonstrate relevant experience in managing claim tasks. Ability to demonstrate ideas clearly and concisely and respond to questions from customers and managers

Outstanding negotiation skill and problem-solving ability Fantastic supervisory skills and the ability to manage a diverse group of customers and clients LANGUAGE

English

HOBBIES & INTERESTS

Traveling

Meeting with clients

Conducting

research

Learning new

things

REFERENCE Available upon request

Contact this candidate