Customer Care Service
Resume:
NWASI NYERHOVWO PRECIOUS
** ****** ******, *********, ****, Ibeju-Lekki
Lagos state
adjcf0@r.postjobfree.com
PERSONAL DATA
Sex: Female
Date of Birth: 18 December 1994
Local Government Area: Ughelli South Local Government Hometown: Okwagbe
State of Origin: Delta State
Nationality: Nigerian
Marital Status: Single
Religion:Christianity
EDUCATIONAL BACKGROUND AND CERTIFICATION
SCHOOL ATTENDED
CERTIFICATE OBTAINED
DATE
Baptist Comprehensive college, Iresaadu, Ogbomosho, Surulere LGA Oyo state National Youth Service Corps (N.Y.S.C) discharge certificate April, 2018
Petroleum Training Institute, Effurun
HND Certificate in Science Laboratory Technology (Chemistry Option), 2016 Petroleum Training Institute, Effurun
OND Certificate in Science Laboratory Technology (Chemistry Option), 2013 Alderstown Secondary School
S.S.C.E (WAEC) Certificate, 2010
Alderstown Secondary School
First School Leaving Certificate, 2005
WORK EXPERIENCE
DATE: 2012
ORGANIZATION: Lighthouse Petroleum Engineering Co. Ltd DEPARTMENT: Petroleum Laboratory
DESIGNATION: Intern
JOB DESCRIPTION
*Basic Sediment and Water analysis on Crude oil samples, heavy metal determination in tap, well and borehole water samples, food samples and other products.
* Environmental Impact Assessment.
* Determination of Total Iron, Phosphate and phosphorous, Sulfate using Spectrophotometer. DATE:2014
ORGANIZATION: Lonia Hospital
DEPARTMENT: Medical Laboratory
DESIGNATION: Intern
JOB DESCRIPTION
*Making sure that equipment are are clean and in good working conditions.
*Ensuring working environment is well swabbed clean and safe for work
*Setup experimental and analysing sample ( blood, feace, urine, mucus).
*Out-risk assessment for lab activities, preparation of solutions, cultures and specimen. *Ensuring chemical and other waste products are safely disposed.
*Hemaetology analysis; Full blood count, Widal test, Blood group and genotype determination, random blood sugar, Erythrocyte sedimentation rate.
* Urinalysis and urine microscopy, High vaginal swab, HIV/AID, Pregnacy, Malaria, Syphillis, Hepatitis test.
DATE: 2017
ORGANIZATION: Baptist Comprehensive College, Iresaadu DEPARTMENT: National Youth Service Corps (N.Y.S.C) programme JOB DESCRIPTION:
* Ensuring Curriculum activities of each subject allocated is completed before the end of each term.
*Making sure students understand and participate in the subject of each lesson, classwork and assignment.
*Ensuring students are discipline and well behaved in and around school environment. DATE:2018
ORGANIZATION: Black Up (Montaigne Place)
DEPARTMENT: Beauty Advisor/Makeup Artist
JOB DESCRIPTION:
* Provide consultation and application services in the art of makeup application.
* Communicate with clients to clarify visual requirements.
* Sales of beauty/makeup products.
* Provide accurate, appropriate and immediate response to all requests ensuring customer satisfaction.
* Maintain awareness of health and safety issues and legislation. Maintain an up-to-date knowledge of available make-up and beauty product.
DATE:2019
ORGANIZATION: Access bank Plc
LOCATION: Lekki Chevron and Dangote fertilizer branch DEPARTMENT: Customer Care Officer
JOB DESCRIPTION:
*Provision support service to customers
*Operation of the telephone, receiving calls from customers.
*Communicate effectively with other staff and customers
*Treat PTA, Mortgages and other FCY transactions
*Responds to mails sent to the company’s mailbox. Educate customers on various products of the bank
*Keeps records of incoming and outgoing mails.
*Maintaining cordial and professional relationships with customers.
*Resolving customers’ complaints and challenges.
*Prioritizing the needs of customers
SKILLS:
* Retail pro and Quickbook software
* Proficiency in Microsoft office suite
* Responsible, resourceful and innovative
* A quick learner and self confident.
* Well organized and have a high degree of commitment to my work
* Good communication and interpersonal skills, fast acclimatising and adaptable capability *
* Attentive to details and safety conscious of work environment REFEREES
Available on request.
Contact this candidate