Executive Assistant Employee Relations

Tracy Richardson

678-***-**** • ******************@*****.***

Administrative Professional with the following Areas of Expertise

Federal, State & Local HR Compliance

Legal Issues & Reporting

Employee Relations

Team Building

Recruiting & Staffing

Facility management

Benefits Administration

Financial Management

Client Relationship management

OSHA & Worker’s Comp

General Liability

Deadline oriented

Excellent Customer Service

Payroll & Accounts Receivable Specialist

Wagner Service solutions - Covington, Georgia 11/2015-2/2020

Supports 8 Branches, 45 internal employees & 1,200 temporary employees

Managed weekly payroll and time and attendance systems using TempWorks

Created and sent customer invoices out of QuickBooks weekly for 75-120 clients weekly

Managed all new hire paperwork, E-verify and payroll for out of state temp employees working on Bridgestone Ball-Fitter program / project (using ESSG and SpringAhead program)

Responded to employee and client inquiries regarding payroll and timekeeping

Benefits administrator for temp employees on boarding

Upon taking over the AR responsibilities, the DSO (Days Sales Outstanding) was over 45 days. My goal was to get and maintain payments in under 30 days each month. Two months I got the DSO down to 21 days on accounts receivable and was nominated by manager for Support Person of the Year in 2019.

Office Assistant

Alpha fire and security – conyers, Georgia 8/2014 – 10/2015

Administered physical and digital filing systems

Kept accounting and invoice records well-organized and easily retrievable by team members

Processed certified payroll reports and customer invoices

Accounts receivable

Office Manager / Executive Assistant

Atlanta fire & restoration – covington, Georgia 8/2010 – 8/2014

Coordinate and facilitate between homeowner and insurance adjuster whenever there was a loss

Create estimate for home owner and insurance company

Manage and assign contractors

Processed weekly payroll for sub-contractors and employees

Coordinate executive and senior management vacation, day-to-day meeting and travel schedules

Awards

2019 - Support Person of the Year

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