Matthew Y. Warby

*** * ****

Smithfeild UT, *****

435-***-****

adjc9e@r.postjobfree.com

Career Objective

To provide exemplary service by engaging in company goals and objectives, while increasing my own personal experience and knowledge.

McDonald’s

Logan, Utah

Shift Manager

December 2016 to Current

● Ensuring customer satisfaction

● Scheduling and overseeing breaks and positioning

● Directly supervising and supporting team in accuracy and timely completion of work expectations

Crew Member/Crew Trainer

November 2008 to August 2009, September 2013 to October 2015, September 2016 to December 2016

● Operating large-volume cooking equipment, assembling made-to-order and premade specialty sandwiches, salads, and drinks, and maintaining a clean and sanitary work environment.

● Processing customer orders and transactions with accuracy and efficiency

● Directly training new employees in general store operations Rocky Mountain Care

Logan, Utah

Laundry

June 2016 to January 2017

● Treated residents with respect while preserving their dignity and privacy

● Maintained a clean and organised work environment

● Sorted clothing, bedding, towels and washcloths, and other misc items, both soiled and clean, personal and facility owned

● Stocked and organised linen closets

● Operated large-volume commercial washers and dryers Convergys

Logan, Utah

Customer Account Executive

March 2012 to September 2012

● Assisted customers with billing and technical support in cable television, internet, and home phone services

● Maintained company standards for courtesy, accuracy and customer satisfaction TJ Maxx

Logan, Utah

Full-Time Jewelry Lead

October 2010 to March 2012

● Received and merchandised jewelry shipments neatly and efficiently to increase sales

● Increased sales by 30% in the first three months, with an additional 10% thereafter

● Trained others in sales and merchandising techniques, including security and customer service policies

● Retained many responsibilities from previous positions, including: Cashier/Service Desk Associate

November 2009 to October 2010

● Processed customer transactions, returns, and exchanges, within company guidelines

● Resolved customer complaints and problems while maintaining a friendly demeanor, offering multiple options to best satisfy the customer

● Greeted customers as they entered and exited the store

● Assisted customers carrying out large purchases (i.e. furniture) Backroom Associate

October 2009 to November 2009

● Optimized door to floor times by sorting received merchandise into departments

● Prepared merchandise to be displayed on the sales floor

● Secured and processed high priced merchandise to prevent theft or damage

● Stored, rotated, and merchandised back-stock

● Assisted in price checks, merchandising, and customer service

● Kept the store neat and organized for safety and ease of locating merchandise Additional Skills

● Professional appearance and disposition

● Experience with audio/video equipment and software

● Proficient with spreadsheets

Contact this candidate