Social Media Digital Marketing

RAILYN RUSHANA KRUSER

Gender: Female

Age: **

Nationality: South African

Address: ** ****** ******

Suburb: Sea Point

Town/City: Cape Town

Country: South Africa

Mobile: +27-67-814-****

Email Address: adjc2y@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Company: Ninety9cents

Suburb: Foreshore

Town/City: Cape Town

Position: Social Media Manager/ Client Service

Dates: November 2019 - Current

Duties: Social Media Management, Monitoring,

Analytics, Reporting.Google Analytics, Adwords

SEO.

Apart from me being a Social Media Manager I

Am also a Client Service Representative for

the agency.

I am responsible for compiling competitor data

and research.

I do all the scheduling and posting of content

to all our accounts as well as a bit of

community management.

Myself and a team are responsible for creating

the social strategy and planner for each

month.

I’m also responsible for MOM and YOY Reports

Company: Snake Nation

Suburb: Hout Bay

Town/City: Cape Town

Position: Social Media Manager/ Travel Agent

Dates: October 2017 - May 2019

Duties: Ensuring that all content is curated

Keeping up with all the latest trends

Making sure that our socials are updated with

all the latest events concerning creativity,

culture and tech.

Managing all the social media accounts.

Doing Daily walk arounds of the space.

Managing flights of those who are traveling.

Compiling research when needed.

Booking flights and hotels

Creating a monthly social editorial calendar.

Managing growth tracking of both the socials

and company

Company: Loxyion Connexyion

Suburb: Cape Town City centre

Town/City: Cape Town

Position: Research Intern

Dates: September 2017 - October 2017

Duties: researching brands

reaching out to certain brand heads

compiling research reports

Company: Crew pencil

Suburb: Tamboerskloof

Town/City: Cape Town

Position: Social Media Intern

Dates: August 2017 - September 2017

Duties: Ensuring that all crew profiles are updated.

Creating & updating database of all crew

members.

Running the Facebook page as well as the

website.

Contacting crew to find out availability if

there is work offered that suits their

experience.

Answering all calls and questions in regards

to Crew Pencil.

Managing the support email and enquirers

Reaching out to new crew members and help

them with the online process.

Assisting the CEO in all aspects.

Company: Think Rise

Suburb: Woodstock

Town/City: Cape Town

Position: Community Associate

Dates: March 2017 - August 2017

Duties: Covering the frontdesk during business hours

Greeting people who come in for tours,

tracking walk-ins, scheduling tours and

sending confirmation emails

Managing member check-ins

At times I also prepare tea, coffee and

water for our guests.

I deal with members in the space on a daily

basis, attending to their queries and

answering all questions they have.

I do all the liaising with suppliers

regarding tea, coffee, milk etc.

Part of my duties, were to do weekly and

monthly stock takes.

I handle all meeting room bookings via our

Robin App.

Another thing I did was set up our 75 Seat

auditorium for events, as well as assisting

with AV equipment.

Company: Primal Eatery

Suburb: Cape Town City centre

Town/City: Cape Town

Position: Hostess

Dates: December 2016 - April 2017

Duties: My role is to make our customers feel welcomed

and comfortable whilst dining, I go the extra

mile to ensure that our customers enjoy the

dining experience with us.

I also promote all food and beverage items we

sell by means of sharing food and drink

combinations.

At times I fill in as waiter, where I present

our menu with detailed descriptions, as well as

serve all food and drinks to customers.

I received 1 month training with our GM (Brynn

Felix) on waiter service and hostess duties. He

has a wealth of experience across a number of up

market establishments around Cape Town. He

taught us food and drink pairings as well as

good customer oriented service.

Company: Style studio

Suburb: Canal Walk

Town/City: Cape Town

Position: Sales Promoter

Dates: March 2016 - October 2016

Duties: Communicating with potential customers from all

walks of life, young and old, white and black,

male and female.

Part of promoting is to market the products with

great enthusiasm and making sure you give

potential customers proper product information.

EDUCATION

Digital Marketing

Institution: UCT

Suburb: Rondebosch

Town/City: Cape Town

Type completed: Diploma

Year grade completed: 2019

Information Technology

Institution: UWC

Suburb: Bellville

Town/City: Cape Town

Type completed: Certificate

Year grade completed: 2018

Secondary:

Institution: Fairmount high school

Suburb: Grassy Park

Town/City: Cape Town

Grade completed: 12

Year grade completed: 2016

REFERENCES

Name: Nawaal Alexander

Company: Ninety9cents

Suburb: Foreshore

town/City: Cape town

Mobile: +27-76-060-****

Name: Andrew Ngare

Company: Snake Nation

Suburb: Hout Bay

town/City: Cape town

Mobile: +27-73-439-****

Name: Vuyisa Qabaka

Company: Loxyion Connexyion

Suburb: Cape Town City centre

town/City: Cape town

Mobile: +27-74-961-****

Name: Vuyisa Qabaka

Company: Crew Pencil

Suburb: Tamboerskloof

town/City: Cape town

Mobile: +27-74-961-****

Name: Camilla Swarts

Company: Think Rise

Suburb: Woodstock

town/City: Cape town

Mobile: +27-86-552-****

Name: Brynn Felix

Company: Primal Eatery

Suburb: Cape Town City centre

town/City: Cape town

Mobile: +27-87-663-****

Name: Tracy Arends

Company: Style Studio

Suburb: canal walk

town/City: Cape town

Mobile: +27-78-620-****

SKILLS

INDUSTRY KNOWLEDGE:

Editing Media Planning

Scheduling Media Production

Project Management Media Relations

Event Planning Social Media Communications

Research Digital Strategy

Data Entry Social Media Marketing

Copywriting Marketing

Digital Media Digital Marketing

Basic IT Market Research

TOOLS AND TECHNOLOGIES:

Microsoft Office Microsoft Word

Facebook Microsoft PowerPoint

WordPress Microsoft Outlook

Google Slides Google Hangouts

Google Docs Google Sheets

Google Sites Google Forms

Asana Trello

INTERPERSONAL SKILLS:

Customer Service Problem Solving

Time Management Organization Skills

Management Interpersonal Skills

Communicational

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