Chris Mason

**** *. **** ****** ******* Pa ***** 717-***-**** cell adjc0h@r.postjobfree.com

Objective

To join an organization that needs a strong developer of sales, locations and people that want to win. Experience

2020 to Present Copper Pub and Grille Harrisburg Pa Director of Operations

Created concept to be successful during Pandemic.

Was able to double sales by creating a music and event on patio in tent therefore not losing sales for reduced occupancy from state guidelines.

Created a menu that was cost effective as well as marketable.

Hired all managers and employees and trained FOH and BOH on successful presentations and creative sales techniques to maximize guest experience and check average.

Created a Catering and event and party atmosphere to get large parties to dine with us. 2018 to 2020 Aroogas Mechanicsburg Pa, Hershey Pa Multi Unit General Manager

Started in Mechanicsburg Aroogas in October 2018 and have been focused on controls, people building and mentoring the crew and management.

Lead by example and keep the team focused, engaged and profit driven.

Build leaders and perpetuate our culture and strength in the market.

Driving a catering plan in location and trying to grow both lunch and catering revenues.

I want to help this company grow and see it drive to Aroogas highest potential. 2017 to 2018 Cliff’s Tavern Camp Hill Pa Managing Partner

Created Menu and developed concept from ground up

Hand picked the team and selected the leadership

Run a 480 standing room club and control live entertainment for our Live Jazz on Wednesdays and Friday Acoustic Nights. Bigger names happen on Saturdays.

Created all training materials including recipe books and positional training. Wrote the current Employee Handbook in accordance to all aspects of our business. 2016 to 2017 Klick Lewis Dealership Palmyra Pa Sales Consultant

Sales courses taken

Improved technique to a 70% close ratio in less than a year

4th highest gross F&I in my first 6 months

I will also help locate possible candidates for open territories. 2015 to 2016 GPS Hospitality Lancaster Pa District Manager

Trained bench strength for a six stores

Managed over 50 employees

Took the worst store in the 36 store market and brought it to 10th in Market in 6 months. 2013 to 2015 Qdoba Mexican Eats Lancaster. Harrisburg Pa Training Multi Unit Manager

Opened 2 stores in the new market and made profitable the highest sales store.

Trained multiple managers for company.

Made Park City the highest Catering store in the Region from 2% to 12% of sales in 6 months. 2007 to 2013 Sonic CPA Palmyra Pa Director of Operations

Opened 1st store for this franchise.

I was handpicked by Cooperate Sonic to go and help franchise in Va. 15 stores, my team did a multi store buyout of franchise and cooperate stores for the Irons Group and the third largest Sonic franchisee.

Opened 3 more stores for the franchise group before leaving and had over 200 employees. 2002 to 2007 Five Star Home Foods King of Prussia Pa Food Consultant/ Sales Manager

Helped to grow local market to 1 million in sales in first year.

Trained Food Consultants on sales techniques. Zig Ziglar, Tom Hopkins

Started Food and Home show expos to get new leads and referrals. 1997 to 2002 Texas Roadhouse Lancaster Pa, Wyomissing Pa Managing Partner

Brought first Texas Roadhouse to Pennsylvania and was hired to be Bar Manager

I was quickly promoted to my own store in Wyomissing Pa

My store came in 2nd place for a gift card contest of $127,000 in Gift cards in 8 weeks

Ran all aspects of a $3.5million dollar restaurant

Helped to create Ops Manuals and Menu Design with Executive Chef

Created a driven and upsell trained mentality staff that had the highest ticket average in the market

1992 to 1997 Marabella’s Restaurant Center City Philadelphia Pa General Manager

Helped to drive this Fine Dining Italian restaurant to 2.7 Million in sales in my first year

Youngest General Manager in the company

Created a room service program to the Embassy suites that yielded and additional $100,000 a year

Created a staff of professional servers and chefs that worked as a cohesive team Skills

Microsoft Word, Excel, Power Point, Serve Safe Certified, Multi-Unit Certified, RAMP Certified, Aloha Trained References

Robert Jarvis VP Operations Aroogas 201-***-****

Art Sabedra DO 720-***-****

Giovanni Scotto Multi-unit Owner 717-***-****

Safdar Emadi Executive Chef

More References upon Request

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