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Hospitality Manager, Administration Manager, Secretary

Location:
Secunda, Mpumalanga, South Africa
Posted:
January 12, 2021

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Resume:

Curriculum Vitae

Evelyn Priscilla Nel

Cell: 079-***-****

Curriculum Vitae

Evelyn Priscilla Nel

Cell: 079-***-****

Email: adjc06@r.postjobfree.com

Evelyn Priscilla Nel's Resume

Last Updated 01/07/2020

Phone +27-79-356-****

Email adjc06@r.postjobfree.com

» Personal Details

Full Name

Evelyn Priscilla Nel

Date of Birth

24/08/1972

EE/AA

African, Female

Phone Number

+27-79-356-****

Email Address

adjc06@r.postjobfree.com

Location

KINROSS, South Africa (Mpumalanga)

» Languages

Current Read, Write, Speak

Afrikaans

English

» Education

Completed

12/2006

N4 - Human Resources Management

Certificate at Tshwane North College in Pretoria, South Africa (Gauteng). Subjects

Entrepreneurship and Business Management, Personnel Management, Management Communication, Computer Practice

Completed

12/2005

Grade 12 / National Senior Certificate

High School/Grade 12 (Matric) at Tshwane North College in Pretoria, South Africa (Gauteng). Subjects

Afrikaans; English; Biblical Studies; Accounting; Computer-typing; Criminal Law and Evidence

» Working Life Employment

01/2017

current

‘da Bistro

Tri-Sec VW, Bethal Road, Trichardt, South Africa (Mpumalanga). Bull’s Bar, Accommodation and Bistro

Aahrus Road, Evander, South Africa (Mpumalanga).

Owner / Manager

Professional Summary

■Talented leader offering 4 years of experience in customer and restaurant management, to ensure guest satisfaction. Motivates employees to exceed customer expectations in fast paced settings while maintaining strong quality and effective cost controls. Service-oriented with a good multitasking, safety management and decision-making skills. 06/2011

12/2016

Skills

Hard working Quick Learner Schedule Coordination

Portion Control Food Safety Labour Cost Control

Staff Supervision Inventory Management Effective Communication

Attention to detail Financial Book Management

Duties & Responsibilities

■Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction

■Managed financial and business operations, including payroll, daily deposits, and cost controls

■Provide professional service for customers, including drink, food, accommodation, and entertainment

■Supervise and monitor the proper accommodation of guests and employees

■Checking of logbooks to make sure that all locations are clean and sanitized

■Prepared food, maintained order and cleanliness according to health department standards, waiting on customers

■Managed inventory, rotated stock, procured new stock, handled payroll and expenses, trained new staff members, ensured the quality of product met high standards

■Training of standard recipes

Maintenance Planner / Stock Controller / Secretary Permanent skilled level position at Life Anncron Health Care in the Admin, Office & Support sector in Klerksdorp, South Africa (North West). Benefits: Medical Aid; Retirement Fund; UIF; Bonus Salary; Uniform

Contact Person

Dieter Heintze (Maintenance Manager) Tel. 018-***-**** / 079-***-**** Wilma Jansen van Vuuren (HR) Tel. 018-***-****

Duties & Responsibilities

■Full secretarial support to the Operations Engineering Department

■Involved in SHEQ procedures (OSH Act)

■Planning maintenance work orders, the repairs servicing and efficient functioning of all machinery and equipment

■Capture and close all maintenance job cards on ONKEY weekly

■Assist with planning, placing of orders and close outs on ONKEY year planner services

■Daily stock & inventory control of material tools and equipment

■Daily, weekly, and monthly maintenance quality score card statistics and compile reports

■Assist the Maintenance Manager with projects e.g.: quotes, processing of invoices etc.

■Assist with the management of contractors on site

■Manage data collections and information

■Ensure equipment is in good and working condition

■Organize training and provide appropriate documentation of training

■Personnel timetable

■Ordering of Stock from service providers

■Arranging of services for plants / contractor maintenance

■Complying year and month planner and reports

■Duties allocation

■Managing Maintenance Budget

■Generate and process all requisitions on WINGS/SMART STREAM

■Capture daily all Engineering related invoices for payments Ward Secretary / Stock Controller / Billing Clerk

Contact Person

Sr Sunette Cordier (Unit Manager – Maternity) Tel. 018-***-**** Sr. Irene Stuurman (Unit Manager - Surgical) Tel. 018-***-**** Mrs F Kotze (Hospital Matron) Tel. 018-***-****

Duties & Responsibilities

■Stock control and maintenance of preferred stock

■Accurate capturing of stock charge sheets

01/2002

03/2011

07/2000

01/2002

■Replacement of stock daily to allocated unit via auto transfers

■Participating in billing audits

■Participating in management of under and over recovery of stock

■Liaison and communication with pharmacy, case management and ward staff

■Managing negative stock report and bin maintenance

■Conducting stock counts and investigating variances thereof in the allocated ward

■Daily billing of oxygen and nebulisation used

■Balancing the use of schedule drugs used daily

■Closing of patient files

■General Admin duties (ordering of stationary etc.)

■Monthly off duties rooster

■Create invoices of Wings Program

■Consultative Forum and SHEQ representative

■Monthly Statistics and data capturing. Accurate record keeping (Post Natal Stats)

■Compilation of quarterly reports: Perinatal and Maternal Mortality: Clinical Directorate and Department of Health

Credit/Debit Clerk

Permanent skilled level position at Medi-Clinic Heart Hospital in the Admin, Office & Support sector in Pretoria, South Africa (Gauteng). Benefits: Medical Aid; Retirement Fund; UIF; Bonus Salary; Uniform.

Contact Person

Angela Prinsloo (Patient Admin Manager) Tel. 082-**-**-*** Credit/Debit Clerk

Permanent skilled level position at Muelmed Medi-clinic Hospital in the Admin, Office & Support sector in Pretoria, South Africa (Gauteng). Benefits: Medical Aid; Retirement Fund; UIF; Bonus Salary; Uniform.

Contact Person

Irma Bezuidenhout (Patient Admin Manager) Tel. 012-**-**-*** Duties & Responsibilities

■Ledger of R16 000 000 " with Debtors days at 35days.

■Perform month end procedures in terms of completing an age analysis and compiling a debtor’s movement report to properly identify outstanding debtors and ensure appropriate action can be taken

■Co-ordinate the processing of monthly statements and invoices and supporting documents for each hospital to ensure proper invoicing and receipt of monies due to NHLS

■ Oversee the cutting and distribution of electronic supporting documents for weekly and monthly maintenance

■ Check system for incomplete invoices and resubmit where necessary to ensure the completeness of invoicing

■ Complete write-offs and discounts of accounts in respect of outstanding debts in accordance with the NHLS policy

■ Reconcile invoices to statements to verify and determine the accuracy of amounts due

■ Handle telephonic and written client queries and complaints to ensure all problems are resolved speedily and ensure a high level of customer service

■Oversee the correction and updating of client demographics on the system to ensure proper billing and communication to the correct clients

■Responsible for identification and/or allocation of previously unmatched receipts to ensure correctness of accounts

■Performs credit control for major accounts by following up telephonically on outstanding payments and establishing an appropriate course of action to ensure speedy settlement.

■Sound knowledge of CPT / ICD coding

■Theatre billing, coding, theatre stock billing

■Sound knowledge of the Private Health Industry

■Basic knowledge of Anatomy and Physiology terminology

■Independent decision making and problem-solving skills

■Client services orientated

■Ability to function effectively in a team

■Basic accounting/ reconciliation skills

■General office administration skills

■Computer Literacy

■Communication skills

■Good telephonic manner

■Excellent interpersonal skills and the natural ability to deal with the public 01/1990

01/2000

Senior Administrative Official Grade

Permanent senior level position at Pretoria Academic Hospital in the Admin, Office & Support sector in Pretoria, South Africa (Gauteng). Benefits: Medical Aid; Retirement Fund; UIF; Bonus Salary; Housing subsidy.

Duties & Responsibilities

In order to gain as much experience as possible and to expand my skills. I have worked in many different departments within the hospital.

Department Orthotics/Prosthetics Centre

Department Head Mr. H Du Toit and Mr. F Strydom

Tel. (012-***-****/ (012-***-****

Title Departmental Reception/Secretary

Department Internal Medicine Department and Endocrinology / Diabetic / Lipid Clinic

Department Head Prof. Ker, Prof. van Rooyen, Dr H Oosthuizen, Dr EC v/d Berg, Prof. Rheeder

Tel. (012-***-****/ (012-***-****

Title Departmental Secretary

Department Admissions, Outpatients, Maternity and

Orthopaedic Departments

Department Head Mrs. A Bezuidenhout, Mrs. Smit

Tel. (012-***-****

Title Senior Clerk

Department Emergency/Casualty Unit

Department Head Mrs. C Masser/Sr. Rachman

Tel. (012-***-****/2621

Title Casualty Facilitator Clerk

Department Radiotherapy/Chemotherapy/Various

Wards/Sonar and Gastro Enterology

Department Head Mrs. A Bezuidenhout

Tel: (012-***-****

Title Senior Administrative Official

» Skills Secretarial duties Engaging diversity

Accountancy Ledger management

Administration duties Receptionist

Credit control Telephone skills

Customer relations Ethical behaviour

File management Stock Control

Problem-solving

Customer responsiveness

Good verbal & written communication and

presentation

Resilience Organisational Awareness

Drive and Energetic Excellent orientation

System / Applications

AS/400- and MASS system Excel

Windows 7 Outlook

OnKey Wings

Smartstream Kronos

» Achievements

02/2015

2013

current

04/2010

TLC Basic Fire Training

TLC Fire - Klerksdorp

Consultative Forum Representative

and

Health and Safety Representative

Life Anncron Clinic

ICD 10 Intermediate Course

Medi-Clinic Ltd

10/2006 Basic Life Support Course for Family and Friends Medi-Clinic Heart Hospital

10/2002 Efficient Debt Collection

Arista Training

» Career Objective & Availability

Career Objective

My motto in life is to always be pleasant to both my employer and colleagues. I am always a hardworking individual and strive to achieve my utmost best. My experience is of such a nature that I can approach several diverse tasks with competence and professionalism. I am passionate and motivated with a drive for excellence, friendly and enthusiastic. Availability

I am available within 1 calendar month.



Contact this candidate