Lynette van Eetveld

Cell no: 27-83-385-****

Email: adjc03@r.postjobfree.com

Kobus street

The Reeds

0157

Profile

Personal Assistant with 17 years’ experience in both the Electrical Engineering and Hospitality Industry, which have given me the skills, knowledge and attributes to excel in this position

Experience

Afika QuadPro, a division of Afika Power (Pty) Ltd, formerly Powertech QuadPro SA (Pty) Ltd

Personal Assistant to Management (MD & Exco)

03 September 2014 – 29 November 2019

Midrand

Microsoft Schedule - arranging meetings; general typing; minutes of meetings; Ordering of foreign currency, petty cash; arranging overseas and local trips (accommodation, airline tickets, transport, currency, visas, car hire); expense claims and travel expense claims; Bonds – applications for bid bonds, performance bonds, keeping filing system up to date and ensuring that expiry of bonds is followed up / cancelled; insurance - entering claims, personal assistance, internal and external communication (screening of calls, typing letters, receipt of documents etc.), obtaining approval signatures for orders / documentation, SAP & SAGE – loading of orders, capturing of mileage claims, all expense claims, weekly payment and recon of expense claims, stationery – ensure adequate stationery levels and ordering of stock, Fleet management (monthly reports, logging of pool vehicles), office cleaning and building maintenance. Interpersonal skills disciplined and organized, professional, business etiquette, ensure incoming mail and documents are handled appropriately.

Reason for leaving: Company closed

Sheraton Pretoria Hotel

Personal Assistant to Director of Finance

March 2002 – 02 September 2014

Arcadia, Pretoria

Microsoft Schedule - arranging meetings; general typing; minutes of meetings; assisting in compiling month end and budget packs for Management and Owners; General cashier - daily banking of cash and foreign currency, petty cash; arranging overseas trips (accommodation, airline tickets, transport, currency, visas); expense vouchers; capex - project releases; contracts - updating and maintaining summary sheet and filing system; insurance - updating policies & entering claims, EFTE’s and Time & Attendance system, personal assistance, internal and external communication (screening of calls, typing letters, receipt of documents etc), obtaining approval signatures for orders / documentation, interpersonal skills, disciplined and organized, professional, business etiquette, ensure incoming mail and documents are handled appropriately.

Reason for leaving: Position offered closer to home

Holiday Inn Pretoria

Front Office / Guest Services Manager

January 2001 – March 2002

Arcadia, Pretoria

Supervise and control guest service and administration in department; maximizes occupancy; ensure guest service is up to standard in reception, switchboard and reservations; effectively manage staff to maximize their potential and effectiveness; review management handover on a daily basis; financial control; maintain the highest standard of customer service; review daily sales and suggest strategies

Reason for leaving: Position offered with office hours

Holiday Inn Pretoria

Reservations Manager

April 2000 – December 2000

Arcadia, Pretoria

Manage rooms inventory to ensure maximum Hotel occupancy at highest possible rates; compile sales and marketing statistics with regards to key accounts and rooms sold; monitor and analyze trends; fiscal responsibility; ensure smooth running of Reservations department with respect to prompt and accurate responses to guests; ensure accuracy of reservation information; updating rates; effectively manage staff to maximize their effectiveness and develop their potential

Reason for leaving: Internal promotion

Sandton Sun and Towers Intercontinental

Secretary to the Director of Finance

December 1999 – April 2000

Sandton, Johannesburg

Microsoft schedule - checking and updating appointments; general typing; minutes; assist is compiling Board and Budget reports; Six Continents Club Loyalty program (tracking); typing of invoices; Dictaphone & typing

Reason for leaving: Internal promotion

Holiday Inn Garden Court Hatfield

Guest Services Supervisor

July 1997 – November 1999

Hatfield, Pretoria

Set up of Front Office procedures for Hotel opening; supervise Front Desk staff in order to maximize their effectiveness and potential; supervise and control guest services and administration in department; maximize occupancy; ensure guest service is up to standard in reception, switchboard and reservations; financial control; training; duty rosters; banqueting - setup and charges; follow up on outstanding accounts; Manager on duty; cash up of restaurant, bar and front office; placing of orders; following up on guest and credit card queries from financial institutions; reservations; meeting of groups and VIP's on arrival

Reason for leaving: Internal transfer

Holiday Inn Crowne Plaza Pretoria

Receptionist

December 1995 – June 1997

Arcadia, Pretoria

Reservations; checking guests in and out of the hotel; processing payments; cash up and banking; exchange of foreign currency; answer of telephones and switchboard

Reason for leaving: Internal promotion

Attributes

Self-motivated

Hard working

Positive attitude

Responsible and trustworthy

Reliable

Telephone etiquette

Confidentiality

Tact and discretion

Skills

Organizational skills

People skills

Problem solving

Time management skills

Bilingual

Written and verbal communication

Multi-tasking

Attention to details and accuracy

Administration skills

Education

January 1995 – December 1995

Birnam Business College

Birnam Park, Johannesburg

Hotel Management Diploma

Diploma

Subjects: Front Office Management, Food & Beverage Service, Human Resources Management, Business Communications, Industrial Relations, Wordperfect 6.0 for DOS, Business Practice, Accommodation Studies, Cookery Theory, Basic Public Relations, Business Management, Basic Bookkeeping, Basic Typing, Stock Control

Hotel Management Student of the year 1995;

Obtained IBI certificates in: Front Office Management; Human Resources Management; Accommodation studies; Business Management; Business Communications; Basic Bookkeeping

1994

Newcastle High School

Newcastle, KwaZulu-Natal

School education

Matric

Afrikaans; English; Business Economics; Mathematics; Arts; Home Economics (All subjects on Higher grade, except Mathematics on Standard Grade).

Academic book prize for Home Economics in 1993 & 1994 and Academic Half Colours 1993

Training

Courses with Southern Sun: Goal Getters; Service Plus; Clear Supervisory; DPIR 1 & 2; Managing and Leading for Superior Service 1.

Courses with Sheraton: Service Culture Training,

Training with Powertech QuadPro: Travel IT, SAP

Training with Afika QuadPro: SAGE

References

Professional referee

Mr. Billy Venter

Former Managing Director of Afika QuadPro, a division of Afika Power (Pty) Ltd

16th Road, Midrand

27-82-456-****

Mr Joerg Uwe Limper

Former General Manager, Sheraton Pretoria Hotel

643 cnr Church & Wessels Street, Arcadia

Email: adjc03@r.postjobfree.com

Mrs. Nadine Quinn

Former Director of Finance, Sheraton Pretoria Hotel

643 cnr Church & Wessels Street, Arcadia

27-82-371-****

Personal referee

Ms. Buhle Makhalima

Former HR Administrator Afika QuadPro (Pty)Ltd

27-83-351-****

Ms. Ashmika Kara

Income Auditor, Sheraton Pretoria Hotel

27-72-224-****

Ms. Marie de Kock

Former Tender Co-ordinator, Powertech Switchgear

27-83-462-****

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