Food and Beverage Service

PERSONAL DETAILS

Name: DismasShilaho

Date of Birth: 14th November 1984

Place of Birth: Kakamega

Sex: Male

Religion: Christian

ID No: 23623295

P.I.N No: A004830078Y

N.S.S.F: 753311925

N.H.I.F: R2208989

Postal Address: P.O Box 62055 – 00200, Nairobi

Mobile No: +254*********, +254*********

Email: *******@*****.***

ACADEMIC QUALIFICATIONS

K.C.P.E Certificate with grade B- at Likhovero Primary School in 1998.

K.C.S.E Certificate with grade C+ at Makhokho Secondary School in 2002.

PROFFESSIONAL QUALIFICATIONS

1.IATA Travel and Tourism Foundation Diploma course at Career Training Centre, Nairobi. Modules covered included:

Air Fares and Ticketing

Air Transport Essentials

Business Environment of Travel and Tourism

Customer Care and Service

Geography in Travel Planning

Hotels and other accommodation

Modes of Transport

Technology in the Travel Industry

Travel Formalities

Tour Operations, Packages and Costing

Tourism Theory and Project

Touristic Geography

2.Computer Basics at Career Training Centre. Courses included:

Email

Internet

Ms Access

Ms Excel

Ms Outlook

Ms PowerPoint

Ms Word

3.Competent in the following languages:

Fluent spoken and written English

Fluent spoken and written Swahili

Basic Italian

WORK EXPERIENCE

1.Industrial Exposure

Day trips and excursions within Nairobi and educational tours to the Rift Valley and the Coast tourist circuits.

2.Job Training

Four months hospitality training at Voyager Safari Camp courtesy of Heritage Hotels in the following departments:

Front Office

Food and Beverage Service

House Keeping

Kitchen

Store Keeping

3.EMPLOYMENT

Heritage Hotels Ltd

I was employed as a waiter in 2007 at Voyager Safari Camp in Tsavo West. My duties included:

Professional Food and Beverage Service

Assistant Head-waiter

Relieving the Barman

I was then transferred to Kipungani Explorer in Lamu in June 2013 where I worked as a bartender until February 2014

I underwent basic training in Occupational Safety and Health and HACCP at Voyager Beach Resort and attained a certificate.

Villa Rosa Kempinski

I joined Kempinski as a bar waiter in 2014 till October 2015 during which I was priviledged to be among the staff who hosted Barrack Obama, former president of USA when he visited Kenya.

Coulson Harney Advocates

I joined Coulson Harney Advocates as a kitchen assistant in the administration department for serving clients and partners and preparing cocktail parties from February 2016.

Crowne Plaza Nairobi Airport

I was part of Crowne Plaza Airport pre-opening team as a restaurant captain from February 2017 to October 2017.

Pyramid Continental Hotel Juba

I joined Pyramid Continental Hotel in Juba South Sudan as part of the pre-opening team in January 2018 to May 2018 as a bar waiter

Maiyan Villas Nanyuki.

I joined Maiyan Villas as a bartender in November 2018 to April 2019

Trademark Hotel

I joined Trademark Hotel in August 2019 to August 2020 as a bar waiter.

INTERESTS

Pursuing a career in the customer service and hospitality industry.

Being a competent food and beverage personnel in the hotel industry

HOBBIES

Reading

Socializing

Travelling

Playing soccer

REFFEREES

Kevin Muendo Steve Kinyai,

Operations Manager Food and Beverage Manager

Kicheche Camps Mount Meru Hotel

P.O Box 15236 – 00509 P.O Box 2673

NAIROBI KENYA ARUSHA TANZANIA

Tel: +254-********* Tel: +255-***-***-***

*****.******@********.*** **@**************.**.**

Linda Miano, Evans Wanga

Director of People Services Human Resource Officer

Villa Rosa Kempinski, Tribe Hotel

P.O Box 14164 – 00800 P.O Box 37813 - 00100

NAIROBI KENYA NAIROBI KENYA

Tel: +254-***-****** Tel: +254-***-***-***

*****.*****@*********.*** ***@****************.***

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