PERSONAL DETAILS
Name: DismasShilaho
Date of Birth: 14th November 1984
Place of Birth: Kakamega
Sex: Male
Religion: Christian
ID No: 23623295
P.I.N No: A004830078Y
N.S.S.F: 753311925
N.H.I.F: R2208989
Postal Address: P.O Box 62055 – 00200, Nairobi
Mobile No: +254*********, +254*********
Email: *******@*****.***
ACADEMIC QUALIFICATIONS
K.C.P.E Certificate with grade B- at Likhovero Primary School in 1998.
K.C.S.E Certificate with grade C+ at Makhokho Secondary School in 2002.
PROFFESSIONAL QUALIFICATIONS
1.IATA Travel and Tourism Foundation Diploma course at Career Training Centre, Nairobi. Modules covered included:
Air Fares and Ticketing
Air Transport Essentials
Business Environment of Travel and Tourism
Customer Care and Service
Geography in Travel Planning
Hotels and other accommodation
Modes of Transport
Technology in the Travel Industry
Travel Formalities
Tour Operations, Packages and Costing
Tourism Theory and Project
Touristic Geography
2.Computer Basics at Career Training Centre. Courses included:
Internet
Ms Access
Ms Excel
Ms Outlook
Ms PowerPoint
Ms Word
3.Competent in the following languages:
Fluent spoken and written English
Fluent spoken and written Swahili
Basic Italian
WORK EXPERIENCE
1.Industrial Exposure
Day trips and excursions within Nairobi and educational tours to the Rift Valley and the Coast tourist circuits.
2.Job Training
Four months hospitality training at Voyager Safari Camp courtesy of Heritage Hotels in the following departments:
Front Office
Food and Beverage Service
House Keeping
Kitchen
Store Keeping
3.EMPLOYMENT
Heritage Hotels Ltd
I was employed as a waiter in 2007 at Voyager Safari Camp in Tsavo West. My duties included:
Professional Food and Beverage Service
Assistant Head-waiter
Relieving the Barman
I was then transferred to Kipungani Explorer in Lamu in June 2013 where I worked as a bartender until February 2014
I underwent basic training in Occupational Safety and Health and HACCP at Voyager Beach Resort and attained a certificate.
Villa Rosa Kempinski
I joined Kempinski as a bar waiter in 2014 till October 2015 during which I was priviledged to be among the staff who hosted Barrack Obama, former president of USA when he visited Kenya.
Coulson Harney Advocates
I joined Coulson Harney Advocates as a kitchen assistant in the administration department for serving clients and partners and preparing cocktail parties from February 2016.
Crowne Plaza Nairobi Airport
I was part of Crowne Plaza Airport pre-opening team as a restaurant captain from February 2017 to October 2017.
Pyramid Continental Hotel Juba
I joined Pyramid Continental Hotel in Juba South Sudan as part of the pre-opening team in January 2018 to May 2018 as a bar waiter
Maiyan Villas Nanyuki.
I joined Maiyan Villas as a bartender in November 2018 to April 2019
Trademark Hotel
I joined Trademark Hotel in August 2019 to August 2020 as a bar waiter.
INTERESTS
Pursuing a career in the customer service and hospitality industry.
Being a competent food and beverage personnel in the hotel industry
HOBBIES
Reading
Socializing
Travelling
Playing soccer
REFFEREES
Kevin Muendo Steve Kinyai,
Operations Manager Food and Beverage Manager
Kicheche Camps Mount Meru Hotel
P.O Box 15236 – 00509 P.O Box 2673
NAIROBI KENYA ARUSHA TANZANIA
Tel: +254-********* Tel: +255-***-***-***
*****.******@********.*** **@**************.**.**
Linda Miano, Evans Wanga
Director of People Services Human Resource Officer
Villa Rosa Kempinski, Tribe Hotel
P.O Box 14164 – 00800 P.O Box 37813 - 00100
NAIROBI KENYA NAIROBI KENYA
Tel: +254-***-****** Tel: +254-***-***-***
*****.*****@*********.*** ***@****************.***