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Store Manager Social Media

Location:
Oklahoma City, OK
Posted:
January 10, 2021

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Resume:

Haley Harvey

405-***-**** adjbpp@r.postjobfree.com

Highly goal oriented individual with experience in operational and marketing or brand management services. Proven success in high performing environment with the ability to lead and manage cross-functional teams. Seeking a role that will leverage my background and experience to allow me to take my career and my next employer’s future to the next level.

EDUCATION:

University of Central Oklahoma August 2011-May 2017 Bachelor of Business Administration, Minor in Marketing

• Dean’s Honor Roll

WORK EXPERIENCE:

Aerotek February 2020 – Present

Technical Recruiter

• Perform full cycle recruiting for hardware/software engineering and scientific/medical placements

• Identified prospects through cold calling, referrals, horizontal recruiting, in person recruiting efforts, and recruiting software databases

• Collaborated with account and client managers on employee performance, hiring needs, business and market trends

• Networked and maintained industry contacts to create industry awareness and knowledge Victoria’s Secret/PINK

Store Manager May 2018 – January 2020

• Drove overall store sales results by leading cross functional teams

• Improved store inventory loss in one fiscal quarter from -11.6% loss to -6% loss resulting in the store being removed from National Critical Loss Program

• Maintained and built customer base by coaching to and fostering a positive in store culture to improve customer experience, associate brand awareness and expertise, and personalized shopping experience

• Acted as District and Regional trainer for PINK brand leaders and managers

• Acted as PINK Brand District Champion by setting weekly, monthly, and quarterly direction and strategic plans in order to promote in store sales/events, drive brand awareness, and brand strategies

• Improved district PINK brand performance in one fiscal quarter from bottom third in the region to top third of districts (District volume over 20 million dollars in annual volume, 13 total stores)

• Strategized with leadership team weekly to create and execute weekly, monthly, and quarterly action plans to exceed performance KPIs, sales goals, stretch goals, brand strategies, and merchandising/operational tasks

• 8 total internal promotions to supervisor or manager positions

• 5 million annual store volume

Assistant Manager of Merchandising July 2017 – May 2018

• Acted as district merchandising champion and hosted quarterly merchandising training at district home store and provided coaching/feedback to district brand and merchandising leaders

• Planned, executed, and maintained merchandising strategies as needed to drive store results based on brand performance and placement

• Responsible for submitting regional and district merchandising photos in order to create streamlined customer experience

• Asked to stretch into TAP Store Manager role to lead store team at Crossroads Mall location from August - October 2017, resulting in leading the store to win company wide incentive

• Traveled to NYC with Brand leaders to meet with social media, marketing, and event executive teams

• Participated in weekly and monthly regional and home office visits

• 10 million annual store volume

VS Intimates Brand Manager February 2017 – July 2017

• Created district sales training materials and hosted quarterly classes to foster brand knowledge for in store and district wide teams

• Promoted 3 internal employees to supervisor or manager positions

• Drove brand results by leveraging merchandising strategies, educating in store teams to create brand experts, and delivered personalized in store shopping experience

• Hosted private after hour events for VIP and bridal customers

• 10 million annual store volume

PINK Brand Manager October 2016 - February 2017

• Created and implemented marketing strategizes to promote in store promotions, sales, and events

• Planned and hosted after hour events for PINK nation members

• Acted as District PINK brand leader to implement and foster brand direction across store teams

• 5 million annual store volume

Zumiez

Store Manager May 2016 - October 2016

• Hired to revamp Quail Springs location with a focus on impacting in store customer experience to increase overall store performance

• Increased sales performance within first 3 months in the store by moving from bottom third performing stores to top third in district (8 total stores in the district)

• Responsible to build a promotable team by utilizing tools and programs to hire, train, and evaluate talent

• Promoted one internal employee to supervisor position

• Traveled to Zumiez home office to meet with Brand Owners/CEOs, Zumiez Executive and Regional Leaders to strategize on how to foster positive in store experience that emulates lifestyle of the Brands

• 1.5 million annual store volume

Victoria’s Secret PINK

Merchandising Manager May 2015 – May 2016

• Planned, executed, and maintained all merchandising tasks as needed to drive brand and category performance

• Coached to brand awareness and knowledge to improve customer experience

• Elevated merchandising displays by creating new brand presentations

• 5 million annual store volume

Merchandising Supervisor February 2015 – May 2015

• Implemented and executed merchandising flow strategy to optimize remote stockroom to meet the needs of the merch-flow cycle

• Lead all off hours merchandising tasks

• Promoted 2 internal employees to supervisory positions

• 5 million annual store volume

Operations and Staffing Supervisor March 2014 – February 2015

• Managed total store operations including payroll, supplies, hiring and staffing, shrink, and scheduling

• Responsible for talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning

• Placed marketing and brand imagery across local college campuses to create brand awareness

• Hosted on campus hiring events in order to meet hiring needs

• 5 million annual store volume



Contact this candidate