adjblo@r.postjobfree.com Maria Jordan 618-***-****

Education:

Master of Business Administration Lindenwood University St. Charles, MO

Bachelor of Applied Management, Associates in Accounting Hickey College St. Louis, MO

License/Certificates

All-lines Adjuster (2425504) (NPN 19227817) The Adjuster School Houston, TX

Certified Occupancy Specialist (178657) National Center for Housing Management

Software:

Guidewire, CHARLIE, ARS, Quick Book, Workday, ADP, Excel, Word, Publisher, Outlook, Power Point

Work History:

April 2020 – Current Met Life Insurance St. Louis, MO

Position: Auto Claims Adjuster Duties: Manage a caseload of 80-90 claims. Responsible for the investigation, valuation, and settlement of assigned claims. Ensures that all assigned claims are concluded promptly, equitably, and economically within the provisions of the policy contract. Take statements from insureds, claimants, and witnesses to investigate losses. Timely and accurate reserve settings of financial exposures. Research and stay abreast of current insurance regulations to proactively inform clients of policy and fees. Apply organization and time management skills when coordinating and responding to inbound telephone and email inquiries.

July 2015 – July 2019 Centerstone Alton, IL

Position: Service Coordinator / Assistant Property Manager Duties: Processed accounts payable by matching receipts to invoices and prepare payments for the mail. Created deposits for rent payments. Maintained residents’ files and the waiting list. Managed a caseload of 60 tenants. Organized activities to increase community engagement, encourage social connections, and tenants’ communication. Provided information and assistance to residents for community based supportive services, insurance, and government benefits. Utilized Microsoft Office to create reports, flyers, and monthly newsletters and calendars.

April 2011 – July 2015 Centerstone Alton, IL

Position: Building Manager Duties: Supervised a transitional group home with 6 staff that held up to 9 men. Handled administration duties of the group home which included staffs schedule, monthly performance reviews, set up and manage payee bank accounts, purchase building supplies, and continuous training and coaching. Taught life skills to men with a mental illness which included scheduling appointments, money management, bill paying, communication skills, and conflict resolution.

Additional Experience:

Customer service in retail, and call center Cash handling and bank deposits

Knowledge of general accounting principles Account resolution to maintain clients