CORYNNE KENDALL

Los Angeles, CA

Linkedin: https://www.linkedin.com/in/corynne-kendall

Cell: 818-***-****

adjble@r.postjobfree.com

SUMMARY

Exceptionally determined, dependable, and proactive Senior Executive Assistant with over 10 years of experience supporting C-Suite level managers, Vice Presidents and Executive Directors with focus on Marketing & Operations. Demonstrated expertise to anticipate executive-level needs while navigating complex administrative operations in a fast- paced environment. PC & MAC Proficiency in MS Office, Google Suite, Salesforce, SharePoint and SAP Concur. Advanced in MS Excel including PivotTables and VLOOKUP, Typing speed: 65 wpm SKILLS

• Office Management

• Budgets & Light Bookkeeping

• Inventory & Cost Control

• Customer Service & Sales

• Handling HR Responsibilities

• Expense Reporting

• Intl & Domestic Travel Arrangements

• Event Planning

EXPERIENCE

DINE BRANDS GLOBAL

Glendale, CA

Marketing Assistant (Hired) 12/2016 to 7/2020

Provided executive level support to CMO & Vice President of IHOP Marketing as well as the IHOP Marketing team. In charge of managing the Vice President’s complex and frequently changing calendar, travel arrangements, and expenses. Organized and hosted department activities such as team and cross-functional meetings, conferences, and brainstorming activities. Processed local marketing, National Advertising Fun, and food vendor invoices. Coordinated all IT service requests for the Marketing Department. Performed note taking at all meetings and distributed notes to marketing and operations departments.

Significant Achievements:

• Exhibited strong performance leading to increased responsibilities, which included managing a 2-million-dollar budget for the National Advertising Fund (NAF).

• Helped prepare PowerPoint presentations for quarterly franchisee meetings.

• Organized National Webinars for the IHOP Marketing system to introduce new product launches, such as IHOB and IHOP DoorDash partnership.

DINE BRANDS GLOBAL

Glendale, CA

Operations Analyst (Contract – Temporary) 06/2016 to 11/2016 Supported Senior Manager of Field Operations and CMO of Marketing at IHOP. Created and prepared pivot tables and charts using Salesforce and worksheet raw data to track IHOP restaurant performance by region. Executed macros to automate data entry inputs and performed VLOOKUP. Created templates for ad hoc reports, proposals, and client correspondence. Coordinated and managed multiple priorities and projects. Set up conference calls and transcribed meeting minutes. Provided calendar management, expense reporting, research, and data entry. SHELTERING ARMS/HEAD START

Atlanta, GA

Program Assistant/Executive Assistant 04/2015 to 10/2015 Provided exceptional executive support to Vice President of Operations and three program coordinators at this non- profit child-care center. Interpreted Head Start/Early Head Start benefits, policies and procedures to incoming teachers and new parents during workshops. Coordinated effectively with multiple departments to plan meetings, special events, and luncheons. Managed calendars, travel arrangements, and expenses. Significant Achievements:

• Helped organization through yearly audit by streamlining information into easily accessible binders and file systems.

CORYNNE KENDALL PAGE 2

EASTER SEALS NORTH GEORGIA/HEAD START

Atlanta, GA

Program Assistant/Executive Assistant 04/2010 to 04/2015 Managed Executive Director's complex and frequently changing calendar at this nonprofit agency serving children and families. Coordinated domestic travel arrangements and managed expense reports/corporate cards, budgets, and filing systems. Conducted research to prepare, gather, and proof documents and agendas for all executive level meetings. Interpreted Head Start/Early Head Start benefits, policies and procedures to incoming teachers and new parents during workshops. Worked in collaboration with Public Relations to fundraise and coordinate large gala events and outreach activities. Screened potential employees, which included telephone interviews and background and reference checks. Provided On-Boarding and employee training for newly hired employees. Built and maintained a valuable network of business contacts to benefit the organization.

Significant Achievements:

• Saved company new hire costs by assuming responsibilities for 2 other positions.

• Co-developed a comprehensive, 30-page training manual for newly hired staff members. CCEI, INC.

Atlanta, GA

Customer Service & Sales Rep 02/2009 to 04/2010

Developed and executed effective sales strategies to drive higher value offerings within targeted accounts. Consistently met/exceeded sales goals across full range of online educational professional development. Responded to telephone and written inquiries, providing exceptional customer service to customers inquiring about the availability of online professional development products. Initiated steps to assist customer regarding issues relating to products. Strived for quick complaint resolution and demonstrated a talent for communicating effectively with customers. Monitored and maintained a large list of client contact information. UNIVERSITY OF CALIFORNIA COOPERATIVE EXTENSION/EFNEP Los Angeles, CA

Administrative Assistant 06/2005 to 10/2008

Provided support to Expanded Food & Nutrition Education Program Advisor and the EFNEP department for this nonprofit organization serving low income individuals and families. Answered phones, booked travel, managed EFNEP Advisor's calendar and expenses. Planned staff in-service training to provide up-to-date information that supported the program. Ordered supplies and maintained office equipment. Trained and scheduled volunteers to assist with various departments. Managed office space, weekly volunteer schedules, parking, credit cards and office keys. Distributed company-wide announcements, booked conference rooms, and coordinated catering for trainings and meetings.

• Significant Achievements: Helped develop educational materials, including handouts, classroom curriculum, and marketing materials to promote at health fairs. RUTGERS COOPERATIVE EXTENSION/4-H YOUTH

Paterson, NJ

Administrative Assistant 03/2003 to 03/2005

Assisted with program marketing and volunteer recruitment efforts for 4-H program. Answered phones, maintained office supplies and equipment and expenses. Kept track of volunteer records ensuring re-certifications, hours worked and mileage reimbursements. Completed and submitted forms to report program impact and effectiveness monthly. ADDITIONAL WORK EXPERIENCE

Overlook Hospital, Office Assistant, Summit, NJ (2002-2003) Frey & Associates, CPA, Receptionist/Administrative Assistant, Beverly Hills, CA (1999-2000) Paul Kohner Agency, Literary Assistant, Beverly Hills, CA (1998-1999) EDUCATION AND TRAINING

BS: NUTRITION & FOOD SCIENCE 01/2005

Montclair State University, Montclair, New Jersey

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