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Customer Service Assistant

Location:
Buffalo, NY
Posted:
January 10, 2021

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Resume:

BENJAMIN WARDA

adjbio@r.postjobfree.com

716-***-****

Linkedin.com/in/benjamin-warda

Present Address: Permanent Address:

** ******* **. ** ******* dr.

Amherst, New York 14226 Amherst, New York 14226

EDUCATION UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK

Bachelor of science in Business Administration, December 2020

Finance Concentration

GPA: 3.30/4.00

EXPERIENCE Delta Sonic Car Wash, Amherst, New York

Technician, 04/2012 - Present

Deliver fast, friendly, and professional customer service related to car washing and detailing services

Provide attention to detail in all location duties to ensure management and customer satisfaction

Guide and critique new team members on general car wash procedures

Advise feedback to upper level management on how to improve operations

INTERNSHIP Cetera Investors, Buffalo, New York

Financial Services Intern, 06/2020 – 08/2020

Attend weekly intern conference calls that cover a different topic each week, complimented by homework assignments that reinforce the material

Observe office training classes, taught by office management in which participants work together to come up with solutions for client cases

Learn about how Cetera Investors believes in increasing access to independent financial advice and making a difference for those they serve.

Complete a mock client project throughout the internship using gained knowledge to put recommendations and illustrations together for the hypothetical client

COMMUNITY

SERVICE The First Tee of Western New York, Buffalo, New York

Assistant Golf Coach/Mentor, 01/2017 – 08/2018

Assisted senior golf coach with teaching lesson plans to classes of up to 30 students

Introduced golf skills and fundamentals to students one-on-one to meet requirements of individual needs

Convened with senior golf coaches how to improve daily lesson plans as well as matters pertaining to overall program

Provided feedback of student’s performance to parents when approached and set goals to accomplish each following class

TECHNICAL Desktop Applications: MS Word, Excel (power pivot/query) PowerPoint

SKILLS Database: MS Access, Salesforce

Project Management: Teamwork, task management, prioritization, scheduling

Finance: DCF modeling and analysis, Bloomberg terminal



Contact this candidate