Food Service Customer

Benson Titilayomi Irewole

No *, Oyedemi Street, Off Obawunmi Street, Hilton Palace, Alagbole, Lagos State

adjbdv@r.postjobfree.com 070********, 090********

OBJECTIVE

To work in a challenging position that allows me use my analytical and communication skills, while contributing to the organizations growth and also be at the top in all I do.

SKILLS

Able to come up with ideas and a good problem solving skills

Excellent communication and listening skills

Good leadership skills and management skill: ability to plan, organize, control and manage people and materials for desired results

Good interpersonal skills

Ability to work as individual or in teams

Proficient in using Microsoft Office tools: Ms excel and Word

Ability to work in a pressurized environment.

PROFESSIONAL EXPERIENCES

March 2020 – Dec 2020 UPTOWN BAR AND GRILLS

MANAGER

Duties/Responsibilities

Overseeing daily activities of the business

Recruit and train new staffs

Resolve customer complaints regarding food service.

Preparation of staffs payroll

Observe and evaluate workers and workers and work procedures to ensure quality standards and services, and complete disciplinary write-ups.

Preparation of work schedule for all departments.

Assign duties, responsibilities, and work stations to employees in accordance with work requirement.

December 2015 – August 2017 TRUFFLES RESTAURANT AND BAR

SUPERVISOR/ASST. MANAGER

Duties/Responsibilities

Supervise and participate in kitchen and dining area cleaning activities.

Resolve customer complaints regarding food service.

Train workers in food preparation, and in service, sanitation, and safety procedures.

Observe and evaluate workers and workers and work procedures to ensure quality standards and services, and complete disciplinary write-ups.

Preparation of work schedule for all departments.

Assign duties, responsibilities, and work stations to employees in accordance with work requirement.

March 2014 – December 2015 THE SOJOURNER BY GENESIS

WAITRESS

Duties/Responsibilities

Roll silverware, set up food stations or set up dining area to prepare for the next shift or for large parties and arrange tables or dining areas.

Inform customers of daily specials and present food or beverages information or menus to customers.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Explain how various menu items are prepared, describing ingredients and cooking methods and present food or beverages information or menus to customers.

Stock service areas with supplies such as coffee, food, tableware, and linens

September 2013 – March 2014 S & S HOTEL

WAITRESS

Duties/Responsibilities

Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

Enforce rules and regulations.

Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required

Clean tables or counters after patrons have finished dining and clean food service areas.

July 2012 – September 2013 DIPLOMAT HOTEL

WAITRESS

Duties/Responsibilities

Collect payments from customers and process customer bills or payment.

Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Prepare checks that itemize and total meal costs and sales taxes and process customer bills or payments.

March 2011 – February 2012. CHICKEN REPUBLIC

CASHIER

Duties/Responsibilities

Ensure a faultless customer service which gratifies customer needs.

Ensure that counters are well stocked and refrigerators neat.

Ensure attractiveness in displaying all food items in conformity with quality standards.

Ensure the storage of food at the appropriate temperature according to the approved health standards.

Guarantee cleanliness in decorating and serving food in compliance with hygienic regulations/standards.

Ensure that the supervisor is aware anytime food quantities are not enough in supply.

EDUCATION

2020 CHARTERED INSTITUTE OF PERSONEL MANAGEMENT(CIPM)

In-View

2019 Hiit PLC INFORMATION COMMUNICATION TECHNOLOGY INSTITUTE

CERTIFICATION IN DIGITAL LITERACY

2014 NATIONAL DIPLOMA IN BANKING AND FINANCE (ND)

Yaba College of Technology

COMPUTER SKILLS

Ms Word and Excel,

INTEREST

Socializing and Singing

REFEREES

Readily available on request

Contact this candidate