MAYLENE T. APELLIDO

Movenpick Dead Sea Spa and Resort

Dead Sea Road Sweimeh

Po Box 815538

11180

Amman, Jordan

Cel.# +627********

Email: adjb9n@r.postjobfree.com

OBJECTIVE:

To be more active and responsible to the task that they have assigned me and to share my skills and knowledge thru responsibilities where I can apply what I have learned from the my worked experiences. Looking for better opportunities for personal and professional growth.

WORK EXPERIENCES:

Movenpick Hotel Dead Sea Spa and Resort

Waitress (all day dine in)

December 15, 2019 up to present

Landmark Hotel

Amman, Jordan

Waitress (Zone Bar and Main Restaurant)

June 26, 2016 – June 24, 2018

Emirates Flight Catering

Dubai, U. A. E.

Senior Waitress

Airport Lounge

September 15, 2013 – July 10, 2015

Duties and Responsibilities

To ensure that department goals are communicated, understood, and met by hourly associates

Work with management to ensure that newly hired associates receive orientation training

Listen to associates’ suggestions for improving how work is done and guests are served. Gain management support as needed to act upon suggestions.

To ensure that all the hygiene forms are filled up and signed by the supervisor.

Preparing reports every ends of the shifts and make the monthly inventory for all equipment and alcoholic beverages stocks.

To conduct daily briefing right before allocating the staff to their designated area.

To monitor all staffs under you base on their given task.

To ensure that all foods are serving in the right temperature and presentations.

Preparing for the store and food order.

Handling compliant of the guest or even for the co-staff concern.

•Fortune Boutique Hotel

Dubai, U.A.E

Hostess

All Day Dining

May 30, 2012 – August 30, 2013

Duties and Responsibilities

•Ensure that department goals are communicated, understood, and met by hourly associates

•Work with management to ensure that newly hired associates receive orientation training

•Listen to associates’ suggestions for improving how work is done and guests are served. Gain management support as needed to act upon suggestions.

•Ensure that associates are trained on technical and service aspects of the job (e.g., food or room preparation, customer service)

•Address guest concerns, requests, or issues either individually or by enlisting the help of others (i.e., management and associates)

•Conduct day-to-day shift or oversee department operation (e.g., conduct shift briefings, ensure shift coverage)

•Serve as an individual contributor and department role model by performing technical or functional job duties (e.g., check-in/out, food preparation, etc.)

•Preparing reports at the end of the shift/week, including staff control, food control and sales

•Planning and coordinating menus, meetings and greeting customers and organizing table reservations

•Mercure Gold Hotel

Dubai, U.A.E

Hostess

November 24, 2010 – May 24, 2012

Duties and Responsibilities

•Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.

•Take outlet reservations, handle the reservation bookings and answer the telephone with the polite manner.

•Set up the outlet prior to the business hours along with the service team.

•Making necessary arrangements according to floor plan for reservations or blocking off reserved tables.

•Supervise and coordinates activities of the outlet to provide fast and courteous service.

•Observe the cleanliness and maintenance of the outlet and the entrance area.

• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact.

• Be aware of all menus and on-going promotions in the outlet by heart in order to recommend if a guest requests

•The Yas Hotel

Abu Dhabi, UAE

August 13, 2009 – November 15, 2010

(Pre- Opening Team)

HOSTESS / WAITRESS

Nautilus Seafood Restaurant

August 2009 – November 15, 2010

•The WESTIN MINA SEYAHI DUBAI

Dubai, UAE

BARTENDRESS

Banquet Department

February 2007 –November 2008

(Pre- Opening Team)

•LE MERIDIEN MINA SEYAHI

Beach Resort and Marina Dubai, UAE

HOSTESS / WAITRESS

Banquet Department

November 2006 – February 2007

ACHIEVEMENT:

“Employee of the Month Front of House”

March 2008

EDUCATIONAL ATTAINMENT:

COLLEGE : TRINITY COLLEGE OF QUEZON CITY

Cathedral Height, Quezon City

COURSE : Bachelor of Science in Hotel and Restaurant Management

2002 – 2004

PRACTICUM AND TRAININGS ATTENDED

WG&A SHIPBOARD ORIENTATION

OJT Training

February, 7-12, 2004

SAFE HYGIENE FOODTECH CONSULTANTS

APRIL 09, 2011

DUBAI U.A.E.

ESDSENTIAL FOOD SAFETY

AUGUST 18, 2010

DUBAI U.A.E.

AIRPORT SERVICE PROGRAMME 1

JUNE 09, 2014

DUBAI U.A.E

SKILLS:

With a Bachelor’s Degree in Hotel and restaurant Management (2000-2004)

Good in oral and written communication skills

Can work in dependently or with a group to attain specific goal

CHARACTER REFERENCES:

Mr. Amit Nandan Sinha

Food and Beverage Manager

Fortune Karama Hotel, Dubai U.A.E.

+971*********

Margielyn Molina

Assistant Manager

Yas Viceroy Hotel Abu Dhabi U.A.E.

adjb9n@r.postjobfree.com

SEMINARS ATTENDED:

•Wine Training

•Hostess Training

•Hotel Standards / Service Training

•Hope and Tiger Training

•Micros Training

•Yas Hotel 2009 – 2010

•Food Hygiene 2007

•Basic Food and Beverages Skills

•Workshop for Hotel and Restaurant Services 2004

PERSONAL PROFILE:

Place of Birth : Nueva Ecija

Date of Birth : Nov. 11, 1983

Nationality : Filipino

Status : Single

Height : 5”4”

Weight : 106 pounds

Religion : Roman Catholic

Languages Spoken : Fluent in English and Tagalog

Visa Status : Employment Visa (Transferable Visa)

Sincerely Yours,

MAYLENE APELLIDO

Contact this candidate