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Sales Salesforce

Location:
San Antonio, TX
Posted:
January 11, 2021

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Resume:

Pranay Cheepurichetty

385-***-****

adjb9m@r.postjobfree.com

Professional Summary

Over 7+ years of experience as an IT professional and software developer, also worked on the Salesforce.com CRM platform using Visual force, Apex classes with substantial experience in Salesforce.com Administration, and development.

Certified Sales force Administrator and Developer.

Highly motivated team player with excellent communication, presentation and interpersonal skills. Willing to work in a challenging and cross-platform environment.

Extensive experience in designing of custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, and Email generation according to application requirements.

Experienced software developer with good .net, AJAX, CSS, CRM, APEX Web Services API development skills, JavaScript, Visual force, APEX Batch jobs and Scheduled jobs.

Experience working with Force.com IDE, Data Loader and Salesforce.com Sandbox environments.

Have good working knowledge in querying salesforce.com database using SOQL&SOSL queries using Force.com Explorer.

Experience in managing Full sandbox, developer sandbox and Configuration-only sandbox.

Integration SFDC with Outlook, inside view, Web-Ex and different Apps.

Working experience on Exact Target Marketing Cloud.

Worked on testing the User stories and Update JIRA.

Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.

Hands on experience with sales cloud and service cloud.

Working Experience on CPQ pricing Quote.

Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.

Customized existing Visualforce to align with Salesforce new Lightning UI experience.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better.

Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.

Having hands on experience in Lightning Interface, Aura Framework.

Creating user interface pages depending on the requirement using JavaScript, jQuery, Json, Bootstrap, Html, CSS.

Experience in Database Design, writing stored procedures, functions, triggers, DDL, DML and SQL queries.

Experience in writing SQL with DB2, Oracle and SQL Server.

Having good experience in using tools like JIRA, Rally.

Created an executive dashboard to display Open, closed leads in Salesforce.com

Good Experience in developing Custom Page Layouts, work flows, and Approval processes.

Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com

Installed Salesforce.com App Exchange Apps, configured and maintained user security permissions in compliance with organizational needs

Skill full in Java and related technologies in building clients, applications and web services.

Good exposure to SQL and PL/SQL, writing SQL scripts for efficient report generation.

Able to lead, Multi-task, adapts to changes, and manages complex projects.

Detail-oriented energetic team player, motivated with multi-tasking capabilities, problem solver, and hands-on leader with exceptional presentation and client/customer relation skills.

Qualification:

B-Tec in Information technology (JNTU)

Masters in Information Systems (Stevens Henager)

Certifications:

Certified Sales force Administrator.

Certified Platform Developer1.

Technical Skills

Salesforce.com Technologies:

Sales Force CRM, Sales Force SFA,Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages/Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex Data Loader

Salesforce.com Tools:

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Foorce.com Excel Connector, Force.com Platform

Programming

Java, C, C++,HTML5, CSS, APEX, Angular.js, jQuery, JavaScript

Operating Systems

Windows, Unix, Linux

Database

MySQL, SQL Server

Professional Experience

United Services Automobile Association, April 2020 – Till Date

Salesforce Consultant

San Antonio, TX

USAA's mission statement indicates its focus to serve its niche market, which consists of members of the U.S. military and their immediate families. To that end, the association has always marketed directly to members of the U.S. military. I was of part of the team in developing the Customized

Lightning Applications in the salesforce for the Material Risk Management.

Roles & Responsibilities:

Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.

Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform.

Used Data Loader, Informatica cloud connector to insert, update and bulk import & export of data from Salesforce.com SObjects.

Effectively created the pick lists, dependent pick lists and junction objects to establish the connectivity among objects.

Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API and Web Services. Developed various custom Objects, Tabs, Components and Visual Force pages and Controllers.

Experience in Copado for code movement.

Developed SOQL and SOSL queries to get data from different related objects and Used Force.com Explorer for SOQL testing.

Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.

Worked on Salesforce Lightning Components for building customized components replacing the existing ones.

Also embed Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.

Responsible for setting up web service integrations.

Triggered interface events by user interactions, which includes Lightning Component framework and also involved in building Lightning Components using the aura framework.

Expertise in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).

Created Aura based Components, Attributes, and Controllers which can be compatible to access through Lightning App builder.

Created Impressive designs with custom styling to bring dynamic versions of the components when setting up in lightning App builder.

Enhanced in Communities by adding new fields, field sets using Salesforce lightning.

Developed various Apex Classes, Triggers, Controller classes and methods for functional needs in the application compatible with lightning.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Worked on Salesforce Community cloud like how to engage with employees, customers, and partners.

Implementation of Salesforce Service Cloud from Business case to operation.

Worked on migrating components using Force.com Change sets, ANT from DEV to QA, UAT and production instances.

Interacted with various business team members to gather and documents the requirement.

Used Force.com Eclipse IDE plugin to manage, author, debug and deploy Force.com applications in the Eclipse development environment.

Writing test classes and checking the code by having different profiles in these classes and making sure we are covering more than 85% lines of the apex classes before pushing them into the production

Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers) Pages, Data Loader, HTML, Java Script, Workflow.TDD.

St Joseph Health Care, Feb 2018 – March 2020

Salesforce Consultant

Irvine, CA

St. Joseph Health (SJH) is part of Providence St. Joseph Health, a new organization created by Providence Health & Services and St. Joseph Health with the goal of improving the health of the communities it serves, especially those who are poor and vulnerable. I was a part of the team as implementing the Service and Sales could as Salesforce Consultant.

Roles & Responsibilities:

Responsible for Business Analysis & Requirement understanding, development and data modeling.

Worked on maintaining the functional areas of accounts, contacts, leads, campaigns, opportunities, quotes, activities, dashboards.

Performed app exchange integration of CPQ to configure and ensure the pricing & amp;

Quoting accuracy.

Various pricing factors like variance pricing, Volume based pricing, attribute pricing has been configured.

Defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Worked on the validation rules and workflow rules.

Managed multiple users set up, profiles, roles, and teams.

Implemented Field Level and Object level security for sensitive data holder fields.

Designed and maintained SDFC Organizational Wide Configuration parameters

Assigned sharing rules and handled Bulk data transfers and uploads

Importing and exporting of large volumes of data using the Data Loader.

Customized page layouts depending upon the business requirement.

Customized the dashboards to monitor lead activities based on sales geography.

Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.

Experience on Email Studio, Journey Builder, Content in Exact Target Marketing Cloud.

Working very close to the End Users and collecting the requirement.

Integrating Salesforce with Informatica, Kingswaysoft.

Implemented the Duplicate Lead Overriding and matching process between the patient and Lead.

Built reusable UI components and pages with Lightning component framework.

Worked on Salesforce Lightning Components for building customized components replacing the existing ones.

Written SOQL queries against force.com API.

Used Force.com Eclipse IDE plug to develop the classes and triggers.

Developed different Visual Force Pages to suit to the needs of the application using different Visual force components.

Using Apex Data Loader mapped data sources and loaded data into Call Center application.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Coded APEX triggers and S-controls, created rule based automated workflows.

Generated different Reports like standard, summary and matrix for quarterly and half yearly sales.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Components and controller, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Optum Health Care, Mar 2016-Dec 2017

Sales Force Consultant

CA

Health Stream is a leading provider of research and learning solutions for the healthcare industry. As a Web-based company, Health Stream wanted a cloud based CRM solution that would eliminate ongoing maintenance and expensive customizations. I was part of a team implementing SFDC Marketing, Sales and Case Management.

Responsibilities

Ability to overcome the Governor limit of not able to add more than 5 apex batch jobs at a time.

Worked on Creating Visual force pages on Force.com IDE platform and Eclipse.

Performed the testing operations on the Visual force pages, Custom Objects and Reports.

Responsible for creating the Test Methods to provide maximum coverage to the triggers and other Controller classes.

Implemented field level security, profiles and audit trail setup.

Embedded Lightning Components in Visual force page by using new Lightning Out feature by event-driven programming.

Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.

Involved in configuration and design of Service cloud, Sales Cloud and force.com solutions with an emphasis on Service Cloud Solutions.

Developed Sales Cloud to improve forecasting and campaign.

Created various reports (summary reports, matrix reports, pie charts, dashboards) and setup report folders to authenticate users based on their profiles (permissions).

Developed Apex Controllers and Visual force pages.

Written Test Classes. Tested the Application and deployed in Production.

Extensively uploaded data using APEX data loader leads.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Performed data cleanup and/or data migration to/from Salesforce.com.

Environment: APEX, Visual Force, S-Control, sales cloud, service cloud, JavaScript, JQuery Eclipse IDE, Apex Explorer, Agile, Apex Data Loader, HTML, CSS, Lightning, Force.com

Visual Soft, Aug 2013 – Nov 2015

Sales Force Developer

India

Project involved implementing sales, support and integration of shipping, inventory, orders, QuickBooks and pricing functionality into Sales force. Worked on both SFDC standard and custom objects, fields, relationships, Triggers, Workflows and Analytics, to create reports for its daily, weekly, quarterly and yearly sales reports and creating dashboards for tracking each individual milestone.

Responsibilities

Worked closely with project manager to define the scope, timeline, effort and resources necessary to complete business requirements and process work on project initiative

Re-structured custom objects, Master-detail relationships between objects to better suit the organization’s business needs

Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Cases, and Activities.

Defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.

Worked on the validation rules and workflow rules.

Managed multiple users set up, profiles, roles, and teams.

Implemented Field Level and Object level security for sensitive data holder fields.

Designed and maintained SDFC Organizational Wide Configuration parameters

Assigned sharing rules and handled Bulk data transfers and uploads

Importing and exporting of large volumes of data using the Data Loader.

Customized page layouts depending upon the business requirements.

Involved in creating reports for the end users according to their requirement.

Migrated a legacy system (DCS) to Salesforce.com, ensuring a flawless migration process.

Experience in using command line data loader

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Used Force.com Eclipse IDE plug in to develop the classes and triggers.

Used Apex Explorer for viewing salesforce.com data

Developed APEX triggers, Visual Force pages for various business needs.

Migrated data from CSV files to SFDC using Data Loader.

Environment:Salesforce.com platform, Apex Data Loader, Triggers, workflow rules & Approvals, standard objects, Custom objects, Tabs, Reports, Email services, Security controls, Sharing rules, Users, Roles, Profiles, validation rules, Microsoft excel.



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