Customer Service Sales, IT technician, N+, S+, Certified Buyer.

MATTHEW CHRISTOPHER MACLEAN

Address: ** ******** ******, **** ******, Eastern Cape, Southernwood, 5201 Phone: 076-***-****

Email: adjash@r.postjobfree.com.

Personal Statement

An experienced buyer and purchasing manager with expertise in purchasing and procurement across the retail industry. Skilled in collaborating with both suppliers and external departments to support the recognition with business and financial objectives. Collaborative communicator, strengths and empowers cross functional teams to drive performance improvements, and negotiates with suppliers to purchase products at best cost. I am a responsible, loyal, adaptable person who values honesty. Skill Highlights

• Microsoft word

• Merchandising

• Handling Complaints

• Customer service

• Handling phone calls

• Negotiation skills (Buyer).

• Network & Server maintenance

• Teamworking and leadership skills

• Repairing computers (Software & Hardware).

• Repairs & services of all major vehicles

Experience

V.I.P Guard – 12/2014 to 01/2015

S. W. O. T. Security, East London

• Protect musicians, staff and venue ownership group assets by watching for security breaches at vital checkpoints.

• Regulate and monitor credentials of everyone for specific access to sensitive location areas throughout venues.

• Respond quickly to potential crowd control issues, provide escorts for unruly fans when ejections are warranted.

• Check for items that shouldn't be carried into the arena.

• Provided security escorts per event requirement.

• Ensures that no prohibited items or behavior are tolerated. Apprentice Mechanic - 01/2011 to 12/2013

RevRite Services (Port Alfred Service Center), East London

• Performed automotive repairs.

• Used company-created automobile checklists to determine which repairs are needed on vehicles scheduled to be serviced.

• Learned how to repair vehicles through formal training sessions and hands-on work tasks supervised by auto mechanics.

• Ensured workshop, inventory and customer areas are clean, well-organized and presentable.

• Ordered new parts for vehicles over the phone and online.

• Tested vehicles and disassembled vehicles and engines. Retail - 01/2009 to 12/2009

Nick’s Food SuperSpar, East London

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.

• Greeted and received customers in a welcoming manner.

• Responded to customers questions and helped them select products.

• Directed customers by escorting them to racks and counters.

• Provided outstanding customer service.

• Managed financial transactions.

• Processed payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.

• Assists with inventory, including receiving and stocking merchandise.

• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Buyer - 06/2018 to 01/2019

Cash Crusaders, Bloemfontein

• Liaising with existing suppliers and negotiating contracts.

• Sourcing and building relations with new suppliers.

• Sourcing and selecting new or second-hand products through catalogs via second hand private sales or potential new goods retailers.

• Monitored market changes, competitor prices and products.

• Analysed past sales patterns to anticipate trends in consumer buying pattern.

• Recommended clearance sales and varying delivery schedules to help control stock levels.

• Presented new ranges to retail managers.

• Assisted visual merchandisers in planning store layouts to promote key lines.

• Product evaluations and testing

• Monitored purchased orders and created reports for the management team. Education

ICollege - FET Certificate: Information Technology (Tech Support NQF 4), A+, N+, S+ and End-User Computing - East London

RevRite Services - Apprentice Mechanic - East London Cash Crusaders - Certified buyer - Bloemfontein

Stirling High School - Grade 10 - East London

Languages

English – C2

Afrikaans – B1

References

Referees are available on request.

Contact this candidate