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Customer Service Police

Location:
Fishers, IN, 46038
Posted:
January 09, 2021

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Resume:

Michael J. Mallett

***** *********** *****

Fishers, Indiana, 46038

adjaqd@r.postjobfree.com

219-***-****

Professional Summary: Intelligence Analyst

Experienced Law Enforcement professional seeking a position of responsibility and accountability where I can exercise my prior experience, skills and knowledge in police intelligence and administration/opera- tional related situations.

Skills

• Specialized knowledge of Qualitative /Quantitive data analysis of criminal related trends.

• Working knowledge of federal laws, state statues and assigned agency rules, policies and procedures.

• Ability to gather, identify, forecast, and assess data for accurate interpretation. Relevant Experience: Law Enforcement

Gary Police Department, Gary Indiana

Internal Affairs Investigator (2017-2019), Patrol and Investigations Sergeant (2012-2017, 2005-2009) Deputy Chief of Police (2010-2012), Patrol Commander (2009-2010), Auto Theft Investigator

(1999-2005)

June 1994 to August 2019

• Assisted the Chief of Police in managing and directing the duties, responsibilities, and operations of po- lice officers.

• Created SWOT Analysis (Strengths, Weakness, Opportunities, and Threats) to determine the organiza- tion’s capability of providing proper customer service.

• Prepared summary documents and proposals based on analysis.

• Recruited, developed, and maintained an effective plan to carry out the strategic goals and objectives of the organization.

• Created and founded department’s Citizens Academy as a resource and solution to neighborhood and crime problems.

• Provided technical assistance to managers in the design and or modification of Shot Spotter crime track- ing analysis system.

• Provided citizens and police staff with general and specific information by telephone, written report and public presentation.

• Assisted with creating strategies for addressing policy issues.

• Performed other work related functions as required. Education

Doctorate of Public Administration, Policy and Leadership Walden University/Dissertation Topic: Effects of Cell Phone Cameras on Police Working Behavior

Masters of Public Affairs, Criminal Justice, Indiana University Training

Indiana Police Chief Executive Training

Northwestern University of Public Safety: Graduate of Police Staff & Command Class 342 Indiana Law Enforcement Instructors Certification: Instructor Development Indiana University Graduate Certification: Community Development Urban Planning Professional Human Resource Management Certificate, DePaul University Indiana Law Enforcement Academy, Basic Recruit Class 118-94 Volunteer Experience

Toys for Tots, Fraternal Order of Police Lodge 61

Reference Upon Request



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