Vanessa Garcia
****.****@*****.***
Accounts Receivable Collections Rep. Kint Fire Protection Corp
**/**** – Present
Review individual or commercial customer files to identify and select delinquent
accounts for collection.
Consult with customers to resolve complaints and verify financial and credit
transactions.
Posting Payments daily via credit cards, ACH, EFT Lockbox
Consult with customers to resolve complaints
Agency/Direct Billing Solutions Rep. Philadelphia Insurance Companies
02/2019 – 02/2020
work independently
The ability to work collaboratively on projects
The ability to create channels of communication to obtain information
necessary to perform job tasks, such as with clients, payers, and billing department
The ability to recognize individual and system problems and to
communicate such information the supervisor
Excellent written and verbal communications skills
Accounts Receivable Specialist Aston Carter Employment Agency; Bender Electronics 04/2018 -02 /2019
Evaluate customer records and recommend payment plans based on payment
history, and purchase activity.
Confer with credit association and other business representatives to exchange
credit information.
Review individual or commercial customer files to identify and select delinquent
accounts for collection.
Consult with customers to resolve complaints and verify financial and credit
transactions.
Analyze credit data and financial statements to determine the degree of risk
involved in extending credit.
Monitor accounts daily. review accounts failing credit validation
Account Specialist/B2B Collections Brixmor Property Group
09/2017 - 04/2018
* Review individual or commercial customer files to identify and select delinquent
accounts for collection.
* Consult with customers to resolve complaints and verify financial and credit
transactions.
* Analyze credit data and financial statements to determine the degree of risk
involved in extending credit.
* Monitor accounts daily, review accounts failing credit validation,
Account Manager/B2B Collections Modspace
07/2015 - 09/2016
* Evaluate customer records and recommend payment plans based on payment
history, and purchase activity.
* Confer with credit association and other business representatives to exchange
credit information.
* Review individual or commercial customer files to identify and select delinquent
accounts for collection.
* Consult with customers to resolve complaints and verify financial and credit
transactions.
* Analyze credit data and financial statements to determine the degree of risk
involved in extending credit.
* Monitor accounts on a daily basis: review accounts failing credit validation,
Credit Analyst/B2B Collections Graham Packaging Company
08/2014 – 07/2015
* Analyze credit data and financial statements to determine the degree of risk
involved in extending credit through DNB
* Evaluate customer records and recommend payment plans based on payment
history, and purchase activity.
* Confer with credit association and other business representatives to exchange
credit information.
* Review individual or commercial customer files to identify and select delinquent
accounts for collection using SAP
* Consult with customers to resolve complaints and verify financial and credit
transactions.
* Review accounts failing credit validation, place orders on hold, release orders, execute
collection strategy, document collection activity.
* Perform credit investigations and evaluation of customer risk in order to approve
new accounts and assign terms and credit limits.
* Monitor accounts daily, review accounts failing credit validation, place
orders on hold, release orders, execute collection strategy, document collection activity,
coordinator the resolution of customer deductions and reconcile customer accounts.
* Communicate with field sales and sales management on status of assigned
accounts.
* Provide customer service as needed (invoice copies, answer statement questions,
etc.)