Customer Service Sales

CURRICULUM VITAE

PERSONAL INFORMATION

Name : PETER KARIUKI MUHURA

Date of Birth : 8/11/1998

Nationality : Kenyan

Sex : Male

Marital status : single

Phone No : +254*********

Languages : English, Kiswahili

ID No : 36182975

Email : adjadb@r.postjobfree.com

OBJECTIVES

To belong to a competent, dynamic stable organization with a clear vision and set

goals that will challenge my intellectual and experience as well as maximize my

multiplayer of management skills, trainingexperience, customer service and

successful track record in business.

PERSONAL PROFILE

Very aggressive, assertive, result oriented team player, confident and persuasive

person with great interpersonal communication and problem solving skills.

A self-motivated person who aims at achieving the organization goals.

A flexible personality that changes in line with the organization needs and

conditions.

EDUCATIONAL BACKGROUND

Period : March 2017-

Institution : Kenya institute of profession studies (KIPS)

Course : Accounting and Finance

Period : January 2013-November2016

Institution : Ndutumi high school

Course : Kenya certificate of secondary education (KCSE)

Period : January 2005-November 2012

Institution : Dr. Aggrey primary school.

Course : Kenya certificate of primary school (KCPE)

WORK EXPERIENCE

Year : 16th march2018-august 2019

Organization: Fourth parklands hotel

Position : cashier/receptionist

DUTIES

• Receive payment by cash, check, credit cards, vouchers,

or automatic debits.

• Count money in cash drawers at the beginning of shifts

to ensure that amounts are correct and that there is

adequate change.

• Issue receipts, refunds, credits, or change due to

customers.

• Establish or identify prices of goods, services or

admission, and tabulate bills using calculators, cash

registers, or optical price scanners.

• Compute and record totals of transactions.

• Calculate total payments received during a time period,

and reconcile this with total sales.

• Monitor checkout stations to ensure that they have

adequate cash available and that they are staffed

appropriately.

Year : 21st april2017-30th april2018

Organization: Karangatha base hotel

Position : waiter/store keeper

DUTIES

• Providing excellent wait service to ensure satisfaction

• Taking customer orders and delivering food and beverages

• Making menu recommendations, answering questions and

sharing additional information with restaurant patrons

• Taking note of all the available good consumed and

calculating the total sales

• To follow-up overall inventory management

• Taking physical once a month to cross check with the monthly

inventory report

COMPUTER SKILLS

Good knowledge of computer application such as Introduction to Computer

, Keyboarding, Microsoft Word,Microsoft Excel, Microsoft Publisher and

Others

RELEVANT SKILLS

• Exceptional good idea generation, executive and management

skills

• Good communication skills

• Innovation and flexibility

• Quick learning

• Work under minimum supervision

• Innovative, procreative, creative and problem solving

HOBBIES

• Researching in business development

• Socializing

REFEREES

NAME :Mr. Patrick O BUNDI

OCCUPATION : karangatha base hotel

PHONE NO : 079*******

NAME : MRS. Alice

OCCUPATION : Academic registrar [kips college]

PHONE NO : 070*******

NAME : Veronicah waithera

OCCUPATION : Manager (fourth parklands hotel)

PHONE NO : 072*******

Contact this candidate