SUMMARY

A reliable who is an effective negotiator and decision maker, direct, clear and confident. Competent in communicating and interacting with various clients.

SKILLS AND ABILITIES

Customer Service Skills

●Answered the queries of the customer, acknowledged customer's concern and provide appropriate resolution of the problem.

●Can de-escalate the customer by actively listening, delivery empathy and/or assurance statements when applicable, establishing rapport, educating the customer about the product/service, and taking ownership of the situation; effectively pacified the emotionally charged customer.

Marketing Skills

●Persuaded colleagues and customers to buy and avail of products and services we offered by showing them how effective and palatable our products. Convinced them to try it and they liked it.

Accounting Skills

Balance the stocks, transactions and sales of the company.

WORK EXPERIENCE

Nitz Furniture and Piano Center Secretary April 2015 to October 2015

Pay bills to banks

Record Expenses

Monterey Meatshop December 2015 to May 2016

Balance meat stocks

Balance sales transactions

Record the big orders

Jollibee Staff Seach Asia Service Counter Crew July 2017 to October 2018

●Do order taking

●Assemble the product

●Do suggestive selling

●Balance sales transactions

TNFthelabel Australia Company November 2018 to June 2019

Find customers to buy the product worldwide

Answers the questions of the customers worldwide

Admin/Sales Agent Converge ICT Solutions June 2019 to November 2019

Process all the application form of the client

Follow up the status of the application of the client

Do pay out of the agents

Find clients to avail the product

Answer the queries of the client

Record daily sales

EDUCATION

Bachelor of Science in Entrepreneurship Tertiary

Universidad de Santa Isabel, Naga City Philippines

Universidad de Santa Isabel, Naga City Philippines. Secondary

Ocampo Central School. Primary

REFERENCES

Aimee Marie Z. Estor

Accounting Staff

Onehalf Staffing Solutions.,

Bonot, Legazpi City

+63-956*******

Susie Mae Praxidio

Human Resource Management Section - Administrative 1

Bicol Medical Center

OIC-Medical Center Chief II. Address: BMC Road, Concepcion Pequeña, Naga City

+63-929-***-****

Cherry I. Intia

Elementary Teacher – Teacher 1

Pamukid Central School

Pamplona Camarines Sur

+63-910-***-****

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