Customer Service Representative

MARK C. MACALINGAY

Experience

****–****

Educational Representative/Consultant • Grolier International

2013–2016

Independent Distributor• Usana Health Sciences

2017–2020

CSR• Tech tier II • Alorica (Clark)

Education

Cagayan State University, Tuguegarao City, Cagayan

BS in Electrical Engineering (Third Year Undergraduate)

Professional Summary

Friendly and eloquent CSR looking for a position to use skills for the best customer service possible. Long-term commitment with a strong desire and ability to advance within the company.

Core Qualifications

Excellent customer service even to difficult callers

Problem solving skills necessary to keep customers satisfied

Ability to remain calm in stressful situations

Desire to learn more that can be applied to the job

Strong work ethic leading to efficient and complete service

Great sales experience and persuasion techniques

Familiar with multiple computer programs and systems with a capacity to learn others

References

Ms. Arlinda de Vera Paul Jason Espiritu

Team Manager (TeX) Senior Expert (TeX)

091******** 091********

175 Dama de Noche St

Salapungan A.C.

099********

***********@*****.***

Contact this candidate