RUMAN SADIQ

Irving, Texas

732-***-**** adj9z9@r.postjobfree.com

Education Rutgers University, New Brunswick, New Jersey Bachelor’s Degree in Computer Science

Skills Highly proficient in Salesforce.com administration and analytics with lightning experience Certification Certified Salesforce.com Administrator 201 Work Experience:

Flex LLC Carlsbad, CA October 2016- current

Senior Salesforce Analytics and Administrative Consultant

● Worked with various clients as a Salesforce Administrator/Analyst consultant Industrial Metal Supply San Diego, CA October 2016- 2018 Salesforce Analytics and Administrative Consultant

● Created highly reports and dashboards

United Way Dallas February 2017- March 2017

Salesforce Senior Business Analyst

-Configured page layouts and fields

-Used process builder to create workflows

-Worked with the client to customize front end of Salesforce Surayya Anne Foundation, Oklahoma City, OK April 2016- December 2016 Salesforce Implementation Consultant

● Work with client and technical leads to analyze their requirements to implement Salesforce

● Implemented Salesforce for the non-profit org

● Conduct technical design reviews and demos to the customer (IT and business)

● Plan, manage and communicate the progress of the project, achieving project milestones

● Define implementation methodology and support roles and responsibilities

● Build a migration plan to perform data migrations

● Become SME (subject matter expert) on all business processes of the client

● Conduct post-implementation reviews to identify improvement opportunities

● Train end users on how to use Salesforce

ICO- Council of Oklahoma, Edmond, OK January 2016- October 2016 Salesforce Implementation Consultant

● Implemented Salesforce for the entire organization

● Developed reports & dashboards

● Provided training to staff

ICNA- Non-profit organization, Somerset, NJ October 2013- December 2015 Salesforce.com Administrator and Analyst

● Developed high level reports and dashboards for senior management using Salesforce.com

● Performed system upgrades

● Develop reports for fundraising events and conferences

● Analyze and develop method for integrating data from other systems into Salesforce

● Provided administrative support to the annual conference team

● Part of the development team for integrating, maintaining and customizing salesforce conference apps Tiffany & Co., Parsippany, NJ June 2011- June 2013 Business Sales Technology and Sales Operations, Systems Specialist/Salesforce.com Administrator

● Developed several custom-made interactive e-learning training modules using Adobe Captivate 5 to train end users on how to use company's CRM system- Salesforce.com. Topics include an introduction to Salesforce.com and its application to Business Sales, the ABCs of SFDC, Navigation & Searching, Account & Contact Management, Opportunity Management, Case Management, Activity & View Management, Reports & Dashboards and Outlook.

● Developed Salesforce.com reports to be used by management, account managers and business specialists

● Developed complex dashboards to be used by senior management

● Developed high level reports using SAP Business Objects

● Provided daily administrative support to Directors, Market and Account managers located all over the nation for Salesforce.com (adding products, creating reports and dashboards, updating fields, imports using the Apex Data Loader, installing Salesforce for Outlook toolbar, working with Salesforce for Outlook configurations, monitoring Chatter, creating fields, changing field level security, editing page layouts, creating list views, using the sandbox, profiles, role hierarchy, knowledge of validation rules etc.)

● Worked alongside system specialists to meet departmental requirements.

● Worked with various departments of the company to fulfill duties

● Effectively coordinated all aspects of a project from start to finish Tiffany & Co., Parsippany, NJFebruary 2010-June 2011 Business Intelligence & Data Warehousing/ IT Business Systems Development

● Developed high-level business intelligence Webi Reports from Deski Reports

● Assisted with company-wide Business Objects upgrade

● Worked alongside Business Intelligence and Data warehousing project leads to meet departmental requirements.

● Developed several training videos using Adobe Captivate 4 and 5 to educate users in various sectors of the business on how to utilize data from the data warehouse to develop Business Objects Web Intelligence reports. Videos were presented to the CFO and various other senior management members in the company.

● Worked with subject matter experts on drafting scripts and fine tuning training videos.

● Effectively coordinate all aspects of a project from start to finish Future Technologies Inc., South Plainfield, NJ June 2010 –August 2010 Associate Business Analyst and Technical Recruiter

● Worked with the Business analyst to analyze various pieces of business data to develop reports and charts

● Developed case studies to showcase the goals and accomplishments of the business

● Performed cold-call phone interviews and technical screenings for potential employees Integra LifeSciences Corporation, Plainsboro, NJ May 2009 –August 2009 Information Systems Project Management, Intern

● Worked on an Oracle ERP Foundation Assessment Project

● Effectively coordinate all aspects of a project from start to finish

● Partner with Project Manager to complete and deliver projects within pre-defined timelines

● Assisted and worked with BPM (Business Process Managers) and IS Auditors

● Aid the Project Manager to support and resolve technical issues as they appear throughout the project

● Organization, communication, and reporting skills to the projects

● Coordinate with project teams consisting of business and technical individuals

Contact this candidate