Food Service Manager
Resume:
KAUSHIK MAZUMDAR
adj9m4@r.postjobfree.com • https://www.linkedin.com/in/kaushik-mazumdar-02915925/
House no. 2293, sector – 8, Faridabad, Pin code – 121006, India.
PROFESSIONAL SUMMARY
Corporate restaurant, cafeteria and banquets Manager with extensive experience developing food service terms and operational procedures to achieve the highest standard in customer service for fast casual dinning, cafeteria management, events organising, banquets and facility operations. Effectively manages food and labour cost, budgeting, scheduling and auditing procurers to meet corporate objectives. Trains and manages staff on proper food and beverage services, presentation, comprehensive product knowledge, courteous and professional behaviour with guest to help build repeat business and store profitability. Prepare periodic training for fire & safety, product awareness, first-aid awareness and personal grooming knowledge for professional development.
Staff Training & Development ● Facility Management ● Budget & Labour specifications ● Health & Safety guideline ● Process improvement ● Cost Reducing ● Theft Control ● Auditing & Compliances ● Corporate Reporting ● Inventory Management.
WORK EXPERIENCE
Club Manager Oct 2020 - Present
Clean & Green • Ghaziabad, India.
•Vendor Management like Security and Housekeeping, material etc. Seeking quotations from vendors and taking necessary approvals for the same.
•Oversee food service and act as an expediter, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table.
•Interacting with the internal clients and residence for day to day banquets hall event operations.
•Carry out operations of Banquets hall, Gym, swimming pool, events etc.
•Procurement and billing of entire facility.
•Hire and oversee training and supervision of staff.
•Administrating of the small construction activities within the premises for safe practices to be followed.
•Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and e-security.
•Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems.
Facility Manager Operations Aug 2019 - Aug 2020
91 Springboard • Gurugram, India.
•Vendor Management like Security and Housekeeping, material etc.: Seeking quotations from vendors and taking necessary approvals for the same.
•Interacting with the internal stake holders for day to day operations.
•Co-ordination with different departments for daily operations.
•Carry out health checks for systems periodically.
•Carry out operations of Cafeteria, food and beverages.
•Procurement and billing of entire facility.
•Plan, organize, direct, control and evaluate the operations of commercial, recreational facilities and the included real estate.
•Oversee the leasing of space in the facility and the included real estate and the development of marketing strategies.
•Plan, organize and direct administrative services such as signage, cleaning, maintenance, parking, safety inspections, security and e-security.
•Plan, organize, direct, control and evaluate construction projects to modify commercial, transportation and recreational facilities and real estate.
•Oversee the installation, maintenance and repair of real estate infrastructures including machinery, equipment and electrical and mechanical systems.
•Plan and manage the facility’s operations budget.
•Prepare or oversee the preparation of reports and statistics related to areas of responsibility.
•Hire and oversee training and supervision of staff.
Assistant Manager Facility Operation Aug 2018 - Aug 2019
ISS Integrated Facility Services Pvt. Ltd. New Delhi, India.
•Responsible for the day to day operation of office facilities, ensuring Health, Safety and environmental compliances.
•Deliver a high quality of service to the client and help to coordinate facility staff.
•Corporate Cafeteria Management and food raw material inventory.
•Inventory Management.
•Procurement Management.
•Ensure the serviceability/availability of support services towards facilitation like sanitation, electrical appliances, plumbing works etc.
•Administrating of the small construction activities within the premises for safe practices to be followed.
•Implement and enforce corporate safely, health and environmental policies, including the activities of outside contractor to ensure no adverse affect on the operation of the facility.
•Maintain and achieve agreed budgets for all the managed sites.
Assistant Manager Facility Operation Mar 2017 - Jul 2018
CBRE South Asia Pvt. Ltd. • Gurugram, India.
•Vendor Management like Security and Housekeeping: Seeking quotations from vendors and taking necessary approvals for the same.
•Cafeteria and food Management.
•Co-ordination with different departments for daily operation.
•Carry out routine /weekly/monthly training for security and housekeeping staff.
•Maintain records of daily, PPM and breakdown activities.
•Manpower and resource management, housekeeping, vendor management, AMC etc.
•Deliver a high quality of service to the Residents.
•Administrating of the small modification activities within the premises for safe practices to be followed.
•Implement and enforce safely, health and environmental policies, including the activities of outside contractor to ensure no adverse effect on the operation of the facility.
•Respond on an as needed basis to emergencies, 24x7 and arrange for backup when not available.
•Maintain and achieve agreed budgets for all the managed departments.
Food & Beverage Supervisor Nov 2012 - Jul 2014
Boston Pizza • Lac La Biche, Alberta, Canada.
•Supervise and schedule food and beverage staff.
•Plan, organize, direct control and evaluate daily operations.
•Ensure customer satisfaction.
•Responsible for report generation on a per needs, monthly and fiscal basis
•Resolve customer complaints, as well as internal conflict among staff.
•Order and maintain inventory control costs.
•Oversee food service and act as an expediter, when necessary, to ensure the timely movement of completed food orders from kitchen to customer table.
EDUCATION
Bachelor of Commerce Jun 2014 - Jun 2017
CHHATRAPATI SHAHU JI MAHARAJ UNIVERSITY • Kanpur, India
SUBJECTS: Part -I, year 2015 1. BUSINESS COMMUNICATION 2. BUSINESS STATISTICS 3. FINANCIAL ACCOUNTING 4. BUSINESS REGULATORY FRAMEWORK 5. BUSINESS ECONOMICS 6. BUSINESS ENVIROMENT
Part - II, year 2016 1. AUDUTING 2. COMPANY LAW 3. COST ACCOUNTING 4. PRINCIPLES OF BUSINESS MANAGEMENT 5. INCOME TAX 6. BUSINESS ORGANISATION Part - III, Year 2017 1. INDIRECT TAXES 2. MONEY & FINANCIAL SYSTEM 3. MANAGEMENT ACCOUNTING 4. CORPORATE ACCOUNTING 5. PRINNCIPLES OF MARKETING 6. INTERNATIONAL MARKETING 7. VIVA VOICE
Food & Beverage Apprentice Mar 2000 - Sep 2001
The Taj Mahal Hotel • New Delhi, India.
The Indian Hotels Company Limited (IHCL) and its subsidiaries are collectively known as Taj Hotels Resorts and Palaces and is recognized as one of Asia’s largest and finest hotel company. It comprises 93 hotels in 55 locations across India with an additional 16 international hotels in the Maldives, Malaysia, Australia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. Trained in department:1. Coffee Shop (Multi Cuisine) 2. Room Service 3. Indian Cuisine 4. Italian Cuisine.
Senior Secondary School (Grade – 12) Jun 1997 - Jun 1998
The central Board of Secondary Education • New Delhi, India.
Main Subjects:1. ENGLISH CORE 2. ECONOMICS 3. PHYSICAL EDUCATION 4. BUSINESS STUDIES 5. ACCOUNTANCY 6. WORK EXPERIENCY 7. PHYSICAL & HEALTH EDUCATION 8. GENERAL STUDIES.
Secondary (Grade - 10) Jun 1995 - Jun 1996
The central Board of Secondary Education board of education. • New Delhi, India.
Main Subjects:1. ENGLISH CORE 2. ECONOMICS 3. MATHEMATICS 4. SCIENCE WITH PRACTICAL 5. SOCIAL SCIENCE
SKILLS
•MS Word
•MS Excel
•Power Point Presentation
•Fluency in writing, speaking and listening in English.
•Fluency in writing, speaking and listening in Hindi.
•Firm knowledge of food service
•Firm knowledge of personal grooming
•Firm knowledge of silver service and food service.
•Firm knowledge of House Keeping equipment’s and chemical use.
•Firm knowledge of House Keeping work procedure.
•Good and very quick learner.
•Vast knowledge in corporate working skills.
•Leadership.
•Good house keeping chemical knowledge.
•F&B, Housekeeping Trainer.
•Good trainer in food service and personal grooming.
•Good in facility management.
PROFESSIONAL CREDENTIALS
•Food & Beverage Training Certification
KAUSHIK MAZUMDAR.
Contact this candidate