Kelly Ann Bowers Ambrose

*** ******** ****

Cross Lanes, WV 25313

304-***-**** (home)

304-***-**** (cell)

Highlights of Qualifications

Over 25 years practical experience in pediatric/neonatal nursing

Compassionate and professional- a lifelong dedication to caring for people

Special ability to ease tension of family members and patients

Earned academic commendations for highest achievement in applied direct nursing care

Education

Community Hospital of Roanoke Valley School of Nursing aka now Jefferson College of Health Sciences

Diploma with High Honors

Work Experience

Health Care Decision Coach, Call Center Nursing 2000-present

United Health Care- Optum Nurseline

Prior Tri Care Experience related to Military Members

Charleston, WV

Staff Nurse/Pediatrics/Pediatrics Trauma 1990-2005

Charleston Area Medical Center

Charleston, WV

Staff Nurse/Pediatrics 1981-1990

St. Mary’s Hospital

Richmond, VA

Staff Nurse/Charge Nurse -Pediatrics 1979-1981

Alleghany Regional Hospital

Low Moor, VA

Assesses patient’s current health status (including social circumstances) and recommends appropriate level of care based on clinical judgment and protocols, then triages the patient to the appropriate level of care and/or resources

Uses pertinent data and facts to identify and solve a range of problems within area of expertise

Investigates nonstandard requests and problems, with minimal assistance from others

Works exclusively within a specific knowledge area

Prioritizes and organizes own work to meet deadlines

Provides explanations and information to patients on topics by using appropriate resources

Prioritize care needs, set goals and develop an initial plan of care that also addresses gaps and/or barriers to care and uses evidence based practice as the foundation

Utilize holistic approaches to the assessment process and integrates patient’s culture into their goals for selves

Engage patient, family, and care givers to assure that a well-coordinated treatment plan is established

Adheres to ethical, legal and regulatory and accreditation standards

Help coach patient’s in understanding a disease or condition process and determine the next best decision of care to proceed with

During my nursing years at CAMC while my assigned pool of nursing was the Pediatric Unit of a 48 bed 0-12 age group, I within this time was also actively nursing on newborn nursery area, NICU areas and PICU units. I challenged self and rose on our career ladder to the rank. I was an active participant in our units investigational nursing group and I authored our units “Orientation Guide” to our unit for parents of our patients. I also researched and authored our maintained crash cart and procedure rooms’ equipment. I was an active mentor to new orientees and served as a temporary charge nurse as needed. I was also a pioneer member of a new pediatric trauma unit. I was PALS and NALS certified.

In my present 18 years at UHC, I have sought every new role the nurses could tackle. I have been an active mentor to all new staff. I participated in a chosen mentor program. I have been honored as a Sage nominee and been a Heroh award winner. I am active in all our committee’s at our site leading many of our activities as team lead. I belong to our employee engagement team, community council, and quality teams. I have had perfect attendance during my employment at UHC.

This past year I was chosen to be a team member of a pilot program as a case manager type nurse for a dedicated group of AARP members in Texas. This chosen group of 10 nurses, enrolled members into the program and reached at least monthly via telephone to assess current health needs and concerns; also psychosocial needs or at times just to talk. We identified areas and carried through by phone to get resources to resolve any identified needs. This was a very rewarding nursing experience not just for me as a nurse learning case management but my members were all very open and receptive to me.

I also recently worked a contract position with West Virginia Medical Institute doing a quality audit program for the American Cardiac Association. This was a newer experience for me as a nurse doing chart auditing. I am a quick learner and had completed my charts all expeditiously per their recommendations.

I am currently licensed as a registered nurse in the states of AZ, CA, CT, GA, IA, MN, MS, NV, OH, OK, PA, SD, TX, WA, WY and WV.

I am able to work in any computer program as I have done some type of computer based nursing for the last 14 years.

I appreciate the opportunity of you viewing my resume as I seek another avenue of nursing employment.

Thank you,

Email- adj9lj@r.postjobfree.com

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