Customer Service

ROCHLIE

BALDECAÑAS

CUSTOMER SERVICE REP/ TECH SUPPORT

WORK EXPERIENCE

September - December 2015

Customer Service Rep

Take orders, determine charges, and oversee billing or payments.

Handle returns or complaints.

Record details of customer contacts and actions taken. March –Dec 2016

Billing Consultant/Tech Support

providing by clearly communicating technical solutions in a user-friendly, professional manner

Managing the status of accounts and balances and

identifying inconsistencies.

Ensured customer satisfaction by handling day-to-day affairs

Billing Consultant/Customer Representative

ACADEMIC PROFILE

AMA Computer College

Majored in Human Resource, with a minor in accountancy Participated in one of the biggest festivals in town Member of the Music Club

Graduated with distinction April 2013

Apas Night High School

Graduated with honors

President of the Year in the Classroom

Member of the Debate Team

EXECUTIVE

SUMMARY

I am an account handler with

strong interpersonal skills, highly

creative and motivated to help

businesses acquire and maintain

clients long-term.

PERSONAL

SKILLS

Excellent communication skills,

fluent in language (English,, )

Strong interpersonal skills

Time management and

organization

CONTACT

DETAILS

Mobile Phone: +639*********

Email Address:

*******.**********@*****.***

Home Address: 45-A Bonifacio

St. Brgy Tinago Cebu City

BS-Business Administration

Contact this candidate