Engineer Manager

Chol Yoon

Technical Account Manager

A Technical Account Manager and Product Owner with 6+ years of IT/Telecommunication Background and a Student of MSc in Data Analytics adj9i9@r.postjobfree.com (206) 288 - 3542 Newcastle, WA, United States linkedin.com/in/chyoondav PROFESSIONAL EXPERIENCE

Technical Account Manager

LG Electronics

03/2020 - Present, Bellevue, WA

Participate and communicate in weekly meetings with Vendor Coordinator of AT&T and Cricket for LG Electronics to discuss the status of on-going and the upcoming projects and suggest potential road- blocks of the project

Identify the potential risk of the projects and suggest resolution plans to reduce or eliminate the risk by actively communicating with R&D team and Senior Technical Project Managers in Headquarter, South Korea

Understand AT&T specific requirements and the functionality of Real- Time-Text (RTT) feature for LG mobile devices and lead the communication with AT&T primary contact for RTT to discuss and suggest how LG device is and will be implemented for the existing and the future products

Managing and completing 3+ project simultaneously without adjusting deadlines and negotiating required deliverables with the fully compliant of AT&T and Cricket requirements

Become a primary contact between LG Electronics and AT&T in negotiating project scheduling, providing required deliverables, suggesting a resolution plans for the user initiated bug report, and writing Engineering Report if required based on the analysis conducted by R&D team

Contact: Young Ho Park / Chief Research Engineer / Reference - adj9i9@r.postjobfree.com

Project Manager

GB International, Inc.

11/2019 - 03/2020, Bellevue, WA

The company provides required industrial materials from United States to South Korea Understanding technical specification of the materials and analyze possible budget needed and potential marginal outcome of 7+ short- term projects simultaneously

Senior QA Engineer

Tech Mahindra

05/2017 - 08/2019, Bellevue, WA

Quality Assurance Engineer II

JnD Solutions, Inc.

11/2014 - 05/2017, Bellevue, WA

EDUCATION

Master's of Science in Data Analytics

Western Governors University

01/2020 - Present,

Bachelor's of Science in Mathematics

University of Washington - Seattle

09/2009 - 06/2014,

TECHNICAL SKILLS

Python - 1 year R - less than a year Java - 1 year Microsoft Office Suites - 4 years QXDM - 1 year

Android Studio - 1 year ADB - 2 years

PROJECT HIGHLIGHTS IN LG

Real-Time-Text Feature Owner - AT&T and Cricket

(03/2020 - Present)

Managing and providing RTT wireframes and implementations for all LG devices

Participated in Velvet, Time, Wing, Ace, and the future launching devices regarding RTT is prioritized feature in AT&T and Cricket Velvet Android R OS Update - Maintenance Release - AT&T

(01/2021 - Present)

Project lead of R OS Update MR for LG premium device - Velvet AT&T Velvet sub-6 5G Implementation - Maintenance Release - AT&T

(09/2020 - 11/2020)

Implementation of sub-6 5G features for Velvet AT&T Stylo 5 Android Q OS Update - Maintenance Release - Cricket

(08/2020 - 10/2020)

Project was finalized and approved by Cricket 1 week earlier than the actual by Cricket Vendor Coordinator due to the absence of the on-going defects and possible risk

Stylo 6 - Initial Release - Bring Your Own Device/Unlocked

(05/2020 - 08/2020)

Project lead of newly launching Stylo 6 device for the open market/unlocked K31 - Initial Release - Bring Your Own Device/Unlocked

(04/2020 - 07/2020)

K51 - Initial Release - Bring Your Own Device/Unlocked

(03/2020 - 05/2020)

REFERENCE

Young Ho Park

Chief Research Engineer in LG Electronics

LANGUAGES

English

Native or Bilingual Proficiency

Korean

Native or Bilingual Proficiency

ADDITIONAL SKILLS

Project Management Technical Analysis Data Analysis Agile Methodology Quality Assurance Methodology

Leadership Telecommunication Time Management

Achievements/Tasks

Task

Contact this candidate