Ahmed EL BASRI

Customer Support Provider

adj9gi@r.postjobfree.com

063*******

Rabat, Morocco

linkedin.com/in/ahmed-el-basri-498474116

WORK EXPERIENCE

Technical support consultant

Sitel

**/***9 - 08/2020, Rabat

Customer support (hardware / software)

Database management.

E-mail processing

Customer Support Provider

Majorel

06/2018 - 08/2019, Casablanca

EDUCATION

Bachelor Degree in English Studies.

Option: Linguistics

Mohammed V University_Faculty of

Letters & Human Sciences.

09/2016 - 06/2017, Rabat

Project: Asymmetry

between Syntactic

Structure and

Pragmatic Function in

Moroccan Arabic

Language Use.

General University Diploma in English

Studies

Mohammed V University_Faculty of

Letters & Human Sciences.

09/2013 - 06/2016, Rabat

Baccalaureate of Experimental Sciences

(Option: Physics)

Abi Kacem Zayani high school.

09/2012 - 07/2013, Khénifra

SKILLS

Stress management Teamwork

Effective Communicator Active Listener

Deep understanding of Microsoft Programs

Classroom Management

VOLUNTEERING EXPERIENCE

Teaching English in Moroccan Countrysides

(10/2019 - Present)

Volunteer English Teacher to Moroccan Students in

Countrysides.

CERTIFICATES

Customer Service Certificate (11/2019 - 12/2019)

32 hours of customer service training.

TEFL Certificate (teaching English as a Foreign

Language (10/2016 - 08/2017)

100-hour Professional Teaching English as a Foreign Language Program.

LANGUAGES

English

Native or Bilingual

Proficiency

French

Full Professional Proficiency

Moroccan Arabic

Native or Bilingual

Proficiency

Classical Arabic

Full Professional Proficiency

INTERESTS

Sport Traveling Comping Reading

Achievements/Tasks

Courses

Contact this candidate