Medical Front Desk
Resume:
Tiffany C Lowery
New Haven, CT 06511
adj9fx@r.postjobfree.com
Experienced customer service professional primarily in the medical field. I am a quick learner, adapt easily with outstanding interpersonal skills both verbal and written. Independent worker with little supervision as well a being a team player.
CORE SKILLS
HIPPA knowledgeable
Epic Medical software
Insurance verification and prior authorizations
Data entry
Multi-line phone system
Medical terminology
Appointment scheduling
WORK HISTORY
Physicians Alliance of Connecticut (PACT) August 2018-Present
Scheduling appointments for new/established patients
Data entry
Obtaining/updating insurance information
Answering/making calls to patients for healthcare maintenance
Yale University, New Haven, CT June 2006 – August 2016
Registrar in Central Registration Department
Answered heavy call volume/multiple lines
Entered data for multiple departments
Took phone calls from patients/Physicians’ offices for updating demographic and insurance information
Confirmed insurance plans
Jackie Matchett Personnel Services, New Haven, CT January 2005 – June 2006
Various temporary medical reception positions
Southern CT Internal Medicine, New Haven, CT April 2001 – November2004
Front Desk Reception
Answered phone calls and relayed messages to the Physicians’ in a timely manner
Booked appointments
Obtained referrals and prior authorizations
Handled medical records requests
Confirmed insurance plans
Yale New Haven Radiology at Long Wharf, New Haven, CT March 1996 – April 2001
Front Desk Reception
Obtained prior authorizations from insurance companies
Scheduled various radiological appointments
Maintained medical records and x-rays
EDUCATION
Stone Academy, Hamden, CT Graduated 1996
Medical Assisting Program, Certificate
*References provided upon request
Contact this candidate