Customer Service

Joey Hanz Fariñas

Call Center Agent

Hard-working person that is currently attending Pamantasan ng Lungsod ng Maynila, with 7 months of work experience in Customer Service as an Usherette. Aiming to leverage a proven knowledge of conflict resolution, customer communication, and customer needs assessment skills to successfully fill the Call Center Agent role at your company. Frequently praised as a hard-working by my peers and colleague. I can be relied upon to help your company reach its goals. ***********@*****.*** 090******** Metro Manila, Philippines EDUCATION

Pamantasan ng Lungsod ng Manila

Intramuros, Manila

06/2018 - Present,

Economics

Pamantasan ng Lungsod ng Maynila

Intramuros, Manila

06/2016 - 04/2018,

WORK EXPERIENCE

Usherette

kyu.co

04/2019 - 10/2019, Manila, Philippines

Greet audience when they enter and exit the facilities Settle their seating disputes

Guide the audience to entrances, exits, and toilets Ensure that the audience are not loitering in the area Check for safety issues

ORGANIZATIONS

PLM-Young Economists' Society (10/2020 - Present)

Constituents Assembly (Block President)

PLM-Young Economists' Society (10/2020 - 02/2021)

Associate Vice President for Non-Academic Programs SKILLS

Excellent written and verbal communication skills

Organized and efficient

Ability to work independently or as part of a team Excellent in communicating with people

Excellent leadership skills Good in time management PERSONAL PROJECTS

2nd Student Leaders' Convention (01/2021)

CERTIFICATES

Philippine Economic Society (11/2020)

The Haribons Guide to Online Business (09/2020)

Legal Fest 2020: State of the Nation on Human Rights

(09/2020)

ACHIEVEMENTS

Dean Lister (2018 - 2019)

With honors (Senior High School) (06/2016 - 04/2018) Business Managenment

Achievements/Tasks

Contact this candidate