Karen Stoesser

high

* ********** ***, ******, ** 13021

Cell: 315-***-****

adj8jc@r.postjobfree.com

Objective

To obtain a position where I can use my skills and knowledge to become an asset to your company’s daily operations.

Experience

8/2017-current

Famous Footwear

Auburn, NY

Assistant Manager

Assist the General Manager as directed

Hire, train, schedule and manage employees in daily tasks

Develop good customer relationships and address customer service needs

Manage purchasing, inventory, maintenance and other operational functions

Develop strategies for better workplace efficiency and goal achievement

Liaise between managers, customers and employees

Serve as acting General Manager (GM) when GM is away

5/2015-8/2017

Bassett Healthcare Medical Center

Cooperstown, NY

Ambulatory Office Assistant, Dept. of Surgery

Multiple specialties scheduling and registering for patients.

Front desk reception, answering phone calls, operating office equipment.

Collecting copays, forms, and verifying insurances, in accordance to company procedures.

Receiving, sending and assigning referral to appropriate providers and departments.

4/2011-5/2015

A.O. Fox Hospital

Oneonta, NY

HIS Clerk, Medical records Department

Complied with HIPPA standards and procedures.

Filed, verified, and released medical information and records, to providers and patients.

Collected all impatient records, and charts, from the surgical floors, and emergency department.

Confirmed information and prepared records for scanning into system.

Quality control of records per department

8/2009-1/2010

Job Corps

Oneonta, NY

Medical Office Technology Instructor

Taught Medical Office Procedures to students interested in obtaining a medical office assistant certification.

Instructing information such as, scheduling for patients, gathering and verifying correct demographics, and other pertinent information.

Training in; Medical Terminology, C.P.T and ICD 9 Coding.

5/2005-11/2006

Bassett Healthcare Medical Center

Cooperstown, NY

Assistant E.D. Coder

Prepared records and assigned deficiencies to physicians for document scanning systems.

Assisted with billing and coding, to help ensure timely payment in regarding to Emergency Department visits.

Collected both impatient and outpatient records, for same day surgeries and E.R visits.

9/1993-10/2004 Holiday Inn Auburn, NY

Banquet Captain, Event Production

Collaborated closely with sales staff to design and personalize floor plans, décor, logistic, and staffing for event of all sizes.

Coordinated arrangements with inside departments involved in presenting functions; including kitchen, beverage, and service staff

Presented consistent and thorough attention to detail to obtain daily feedback from satisfied customers.

Oversaw staff duties, coordinated schedules, and assigned duties.

Ensured policies and procedures were enforced in accordance to OSHA standards

Education and Training

Understanding Health Insurance Course Utica School of Commerce

High School Diploma Auburn High School

Certifications & Training

Cayuga – Onondaga BOCES

C.P.T & IDC-9-coding

Basic Anatomy & Pharmacology

Medical Terminology

Health office Procedures & Computerize Billing

Medical Billing Specialist

Holiday Inn - Management Training Program

Hiring for results

Sexual Harassment, and Discrimination Prevention Program

Effective, and Legal Hiring, Managing Performance.

FMLA/ADA education

Safety and Sanitation procedures.

OSHA safety course.

Contact this candidate