Nurse Health

Fatou GUIRASSY

Washington DC, ***** w 202-***-**** w adj8d7@r.postjobfree.com

Career Profile

A multilingual interpreter, teacher and translator with 20 years of experience. Proud to contribute to the improvement of people’s lives around the world by reducing the impact of the language barrier between the receiver(s) and their source(s). As a results-driven individual, credited for the increased revenue of a company’s sales and overall customer satisfaction with an efficient timeline. Although adaptable to any sector, current areas of specialization are the health, education and non-profit sectors. Possess a Bachelor in Business Administration and a Master in Public Administration. Commitment to positive work ethics, integrity and customer satisfaction. Career Highlights

§ Over 10,000 customers served through interpreting, teaching and translation services

§ 20 years of experience in multicultural settings

§ Multilingual: French, English, Diakhanké and Wolof

§ Ability to maintain professional relationships with customers, partners and other employees

§ Capacity to work independently

§ Sales revenue and customer satisfaction respectively increased by 30% and 60% over 6 months

§ Different areas of expertise notably in health, education and marketing areas

§ Participated in the conflict resolution between Diakhanké community and an organization during the Ebola period.

Professional Experience

FREELANCER Conakry Guinea 2014- now

Interpreting, translating and teaching English in group and one-on-one settings Telephonic Interpretation

§ Consecutive interpreting in English, Wolof, Diakhanké and French with accuracy and impartiality for the sources (local/ international companies, non-profit organizations, government officials and individuals) and the receivers (other companies or organizations).

Face-to-face Interpretation

§ Participated in conflict resolution between the Diakhanké community and local non- for-profit organizations through face-to- face interpretation services in Boké during Ebola. It allowed the organization to better communicate health measures to observe and also decrease the resistance. The community s cooperation led to a lesser rate of deaths and a less hostile environment for the organization to work in.

Translation

§ Translated official documents from i.e. contracts and websites from English to French for governments and international non-profit organizations.

English as a second language teacher

§ Organized meeting with clients to determine their needs and customized a plan to exceed their satisfaction.

§ Adapted teaching materials based on the Guinean culture. By doing so, teaching English to pupils, students and government officials was much easier and enjoyable for both parties. SOVEE “Solution Vie -Elle & Enfant” Foundation Conakry Guinea 2018- Now An organization with a mission to better the mothers and their children’s (birth to 20 years of age) lives through health and education in Guinea.

Founder and President:

Ø Created and managed a birthing Center and a primary care facility to impact the rate of mortality and teaching mothers about the importance of preventive care. More than 5,000 mothers adhered to training sessions organized by SOVEE with 5,008 babies born.

Ø Founded English project management, health education and computer learning centers/sessions for students eager to learn but a lack of means to do it. Over 4,000 students benefited from our services, which led to employability of 100 students in a country where the unemployment rate is 60%. At SOVEE, we provided internship and trained over 200 Guinean students in less than a year.

Ø Taught in a reading center for girls from 6 to 10 years old in order to develop that love through books. After an evaluation, the schools testify that the girls’ reading and writing skills had significantly improved. TARGET COMMUNICATION Conakry, Guinea 2013-2016

Specialized in advertisement with more than 20% of foreign customers who needed to get their message through in order to sell their goods and services in Guinea.

Chief Operation Officer

§ Assessed and transmitted our clients’ needs to the whole team in order to have an effective and efficient brainstorming and elaboration of an action plan.

§ Presented action plan to the customers for approval. The action plans were designed in a way that the customer’s needs were satisfied and also adapted to the country s culture: 89% of first proposals were approved by the clients.

§ Put in place a strategy to better recollect the debt that the company acquired over 10 years of service, maintaining a positive relationship with customers. This allowed an entry of more than 100,000,000 GNF over 6 months.

§ Redesigned the procedures manual in order to enhance the company efficiency and to assure a smooth transition to the next chief operation at Target.

§ Recruited and trained the replacement.

VITAS HOSPICE CARE Washington DC, USA 2010-2011

Vitas Hospice Care allowed terminally ill patients within their final phase of life to die in dignity and in the least painful way possible. It provided spiritual, emotional and medical support, depending on the case. Vitas differentiated themselves within the market by also educating the patients’ loved ones and including them in the plan of care as much as possible. Licensed Practical Nurse aide

§ Independently cared for the patients based on a plan established by the interdisciplinary team.

§ Evaluated the effectiveness of the plan of care and suggested modifications to better serve the patients and their family members.

§ Dealt with family members regarding issues such as dying, grief and end-of-life issues through constant communication. Education

Strayed University Washington DC, USA 2008-2010

Master in Public Administration Specialized in Non-Profit Organization Management Comprehensive Health Academy Washington DC, USA 2009- 2010 Licensed Nurse Practice Certificate

Institut Supérieur de Gestion Paris, France 2003-2006 Bachelor in Business Administration Specialized in Marketing and Management Extra-Curriculum & Volunteer Activities

MARMITE DU COEUR Paris, France 2010-2011

A Senegalese charity organization fighting against income inequality by reducing hunger in the whole country. Event Coordinator

§ Put in place strategies to reach out to and thank potential donors in order to build customer loyalty.

§ Designed a thank you note sent through email to donors. As a result, La Marmite du Coeur has a database for future use.

§ Facilitated relationship with a Senegalese soccer player, leading to an auction of their shirts and a collection of $46,000. MICROCREDIT SUMMIT CAMPAIGN (MSC) Washington DC USA 2009-2010 An American non-profit organization with a mission to provide microcredit to clients in developing countries for the sake of reducing poverty in the world.

Communication Assistant Manager for the West African countries

§ Translated their websites. The number of website visitors increased by 30% in a year. This translation has allowed MSC to reach other non-French speaking donors.

§ Translated legal documents from English to French.

§ Replied to emails sent by the donors in French.

§ Interpreted between MSC and the Senegalese population receiving microcredits in order to evaluate and improve services received by the community.

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