Maintenance Technician Service Representative

Rakan Aljahni

Jeddah, ***** -**** C: 054******* E: ********@*****.***

Summary

Ambitious mechanical technician familiar with aircraft systems, operations, and safety. Capable of diagnosing problems and completing repairs in an accurate and efficient way. Flexible with the teamwork and looking to achieve our goals in perfect way.

Education and Training

Aviation Institute Of Maintenance - Duluth, GA, USA Diploma in Aviation Maintenance Technician Airframe&Powerplant, 04/2020

Certifications

2020

FAA Airframe and Powerplant (A&P) License

2020

Completed Digital Security course

2017

Completed English course (High Advanced) at EF International Language Center, Washington DC, USA Experience

CUSTOMER SERVICE REPRESENTATIVE 03/2018 to 04/2020 Two Men and a Truck - Atlanta, GA

Informed customers about billing procedures, processed payments and provided payment option setup assistance. Consulted with customers to determine best methods to resolve service and billing issues. Reviewed account and service histories to identify trends and issues. Created and implemented process improvements to reduce workloads and bolster callback efficiency. Skills

Perform inspection & repair.

Good in maintenance assembly & disassembled components. Able to read and understand manual.

Aware of safety regulations & FAA standards

English language proficient.

Troubleshooting and repairs

Installation

Ability to identify, install and remove common aircraft fasteners Team management

Problem resolution

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