Ciruculam Vita

INDRA N

Email: adj85o@r.postjobfree.com

Mobile:+91-989*******

Career Objective:

Looking for an ideal opportunity to use the knowledge and skills where my extensive skills and experience in managing housekeeping services will be utilized to provide guests with the pinnacle of services with a clutter-free, neat and clean atmosphere.

Summary of Qualifications

Over 5 years plus experience in housekeeping.

Part of pre opening housekeeping team in IHG - Holiday INN OMR.

Configured departmental Software - PMS (Opera), Micros, ESCAP

Training up new Room Attendants to a high standard.

Responsible for departmental inventory of guest room and housekeeping supplies

Maintaining Lost & Found and key control.

Effective administrative skills

Supervising the work of 25 housekeepers.

Having knowledge on departmental Budgeting and costing.

Good Knowledge in Guest Laundry operations.

Professional Experience

Presently working with IHG - Holiday Inn, Chennai (Pre – Opening Property)

Housekeeping Supervisor - August 2016 till Date.

In- charge for brand standard audit 2018 & scored 99 % in cleanliness in rooms.

In- charge for brand standard audit 2017 & scored 97 % in cleanliness in rooms.

Inspecting guest rooms with high stands of quality in align with standards.

Preparing the rooms as per the preferences &VIP arrivals for the day.

In charge of departmental duty roasters and day roasters.

Organising staff engagement activities and departmental trainings.

Actively participate in training programs to maximize opportunities for self-development&Training new staffs and trainees.

Handling of housekeeping monthly supplies inventory, Linen & Minibar reports.

Manage storage areas by ordering supplies based on occupancy percentage.

In the absence of laundry in- charge will handle the laundry operations.

Le Meridian – Bangalore

Housekeeping associate - Jan2015 to June 2016

Responsible for the overall cleanliness and sanitation of rooms & bathrooms.

Monitor and maintain housekeeping supplies.

Clean and maintain housekeeping equipment.

Respond appropriately to guest requests.

Observe and report any potential safety hazards.

Collect linen and assist in laundry.

Dispose of trash and other rubbish.

Bhimaas – Chennai

Housekeeping as associate - Aug 2014 to Jan2015.

Key skills:

Self motivated, conscientious and good at solving problems.

Responding to guest requests in a timely, friendly and efficient manner.

Having a fair approach to dealing with disputes between members of staff.

Completing all given assignments timely, completely and accurately.

Enjoys learning new things

Have a very good affinity to be polite, customer focused, eye for detail.

Technical Qualifications:

Opera Hotel Edition

Material Control

ESCAP

Micros

Cross Explore:

Identified as high potential candidate and undergoing 6 month Housekeeping Executive programme.

Awards Received:-

Received awarded as a Champion of the year – 2018

Awarded as Champion of the first quarter - 2019.

Academic Qualification:

1)Diploma in Hotel Management from Amrita International Institute of Hotel Management (2011-2013) with 85 %

2)Passed H.S from Govt. Girls Higher Secondary Schoolwith80 %

3)Passed S.S.L.Cfrom Govt. Girls Higher Secondary School with 90.8 %

PERSONAL DATA

Name : Indra.N

Father name : Natarajan

Religion : Hindu

Date of birth : 10.12.1992

Marital status : Single

Citizenship : Indian

Languages known : Tamil, English, and Hindi

Declaration:

I hereby declare to you that all the information given in this are true to the best of my knowledge.

Warm regards,

N. Indra

Reference

1)Mr. Shivram Gangadharan

Holiday Inn OMR IT Express Way

Executive Assistant Manager.

Mob –973-***-****

Email: - adj85o@r.postjobfree.com

2)Mr. Senthil kumar

Radisson Blu – Temple Bay

Manager Housekeeping

Mob – +91-824*******

Contact this candidate