Marla Lyn A. Imbing
Address: Karama * Dubai
Date of birth: Nov.28 1994
Mobile: 056*******
Email: adj81a@r.postjobfree.com
VISA status: Visit Visa
Profile summary
Experienced in handling customer, with strong work ethic and determination to accomplish task in a timely manner. Proficient in MS Office (Excel, Powerpoint, & Word). Strong team-working and multi-tasking skills and able to learn proprietary application quickly.
WORK EXPERIENCE
Dec ’20 - Jan’21 Sales Marketing Executive, Pool Store (Swimming Pool Services) – Dubai, UAE
develop and implement a marketing strategy (often as part of a wider sales and marketing program)
run ADS to social media channels (e.g. Facebook, Doubbizle whats App and LinkedIn) to enhance audience engagement
help with marketing plans, advertising, direct marketing and campaigns
Attends to phone call
Preparing a Daily Sell report and portfolio project and sale item to the customer.
Monitor daily Inventory
Oct’20-Nov’20 Receptionist, Dusty Might Maid Service – Dubai, UAE
Greet, communicate with and welcome guests
Answer all the customers' questions and address their complaints
Prepare and manage outgoing mail
Catch a daily booking and arrange cleaners and driver.
Monitor the pick-up timing of the cleaner and assigned drivers for drop areas.
Monitor the GPS of the driver
Monitor and update records and files of the cleaners
Advertising the service thru facebook.
July – Sep ’20 Sales Agent, Yumihiro Japan – Dubai, UAE
Contacting and calling upon new prospects clients.
Staying in contact with existing customers assigned to you
Following up on referrals including new account inquiries and trade show leads
Reviewing orders and sales reports to advise customers and maximize sales
Facebook Marketing and advertising the products to thru page and posting.
Fallow up bookings and delivery
Jan ’20 – Mar’20 Cashier, Day to Day International – Dubai, UAE
Managing transactions with customers using cash registers
Scanning goods and ensuring pricing is accurate
Collecting payments whether in cash or credit
Issue receipts, refunds including tax refunds
Resolve customer complaints, guide them and provide relevant information
Sep’16 – Mar’17 Operation Coordinator, LBC Express – Philippines
Air, Land, Sea incoming and outgoing cargo monitoring
Incoming container van sea and land monitoring
Act as officer-in-charge in the assigned branch office
Monitors the delivery of daily cash remittances
Organize documents and manage on time dispatching
Monitors incoming delivery of BALIK BAYAN shipments
Monitors and manage the courier performance
Maintain the standard performance of the operation
Handles interview and trained of the applicant
Monitor the E-commerce remittance and delivery performance
Process Bill of lading and Air Waybill.
Apr’15 – Aug’16 Account Coordinator, LBC Express – Philippines
•Handles cashiering tasks
•Monitors the delivery of cash and noncash transactions
•Maintains the good performance of remittance
•Attends to daily email inquiries
•Organize documents and dispatching of all reports
•Performs duties that may be assigned from time to time
Oct’14 – Jan’15 Trainee, Zamsureco Electric Cooperative – Philippines
•Screen electric service applicant requirement
•Attends to phone call/walk inquiries
•Organize and filing of document
•Handles routing of document to concerned personnel
SKILLS
Microsoft Office, Microsoft Outlook, Microsoft Excel, Point of Sale (POS) System, Customer Service, Monitoring knowledge, Price Quotation.
EDUCATION
Mar’15 BS in Accounting technology, Saint Columban College, Philippines
PROFITIONAL CERTIFICATE
Mar’15 Business Registration, Licensing and Consumerism
Jan’17 Delivery Module
Jan’17 Service excellence Program Module
Jan’17 Product and Service Module
Jan’17 Brand awareness, Quality Workplace and Record management