Curriculum Vitae

Of Desendran Perumal

Curriculum Vitae of Desndran Perumal

PERSONAL DETAILS

Surname : Perumal

Name : Desendran

Address : ** ******** ******

Croftdene

Chatsworth

4092

Postal Address : P.O. Box 56134

Chatsworth

4092

Telephone Number : (H) 031-***-****

(C) 083-***-****

I.D Number : 861**********

Gender : Male

Marital Status : Single

Dependants : None

Nationality : South African

Home Language : English

Drivers Licence : Code 08

Health : Excellent

Criminal Offence : None

Hobbies : Reading / Listening to music

Swimming / soccer

EDUCATIONAL QUALIFICATIONS

Last School Attended : Newhaven Secondary School

Highest Standard Passed : Grade 12 (Matric)

Subjects Passed : English

Afrikaans

Mathematics

Physical Science

Biology

Accounting

Period Attended : 2000 to 2004

Leadership Roles : Prefect

Extra Curriculum Activities :

Participated in School Sports

Amesa Challenges

Essay Writing Competitions

TERTIARY EDUCATION

Name of Institution : Unisa

Course : B-Comp Degree (incomplete)

:

Name of Institution : eLearning College

Course : Facilities Management (Short Course)

EMPLOYMENT HISTORY

Name of Company : Tiger Brands

Position Held : Merchandiser

Period of Employment : February 2006 to July 2007

Duties :

Merchandising

Stock Taking

Ordering of stock

Upliftment

Reference : Mr Rajesh Inderpal (Line Manger)

031-***-****

Name of Company : Tyburn Primary School

Position Held : Teacher

Period of Employment : Jan 2008 – Dec 2008

Reference : Principal

031-***-****

Name of Company : Action Plus Gym

Position Held : Fitness Instructor.

Period of Employment : Jan 2009 – June 2010

Achievements : Fitness Instructor of the Year (2009)

Employee of the Year (2009)

Reference : Mr Jogie

031-***-****

Name of Company : Bidvest Facilities Management (Standard

Bank Contract)

Position Held : Building Supervisor

Site Administrator

Quality Controller

Handyman (Maintenance)

Refreshment attendant

Period of Employment : Aug 2010 to June 2019

Reference : Prantosh Ramlagan

(073-***-****)

Duties :

Quality Controller at the Greyville, Riverhorse Cash Centre and Kingsmead- Maintain service levels- pro active inputs (thinking out the box), customer focus, feedback to the FM daily, weekly and monthly as and when required.

Building Inspection (Internal & External)

Overseeing and managing the cleaners and other service providers in t eh building.

Assist the client in a professional manner, regular feedback supplied, complete all quarries and requests, and ensure customer satisfaction.

Overseeing of soft services, responsible for managing of Cleaning, Pest Control, Waste Management, Landscaping, Carpet Cleaning and Hygiene services.

Implement and adhere to the Processes and procedures set out.

Manage staff and subcontractors to the contractors on site, Delegate responsibilities.

Manage contractors. – ensuring SLA exists and is adhered to, performance measurement.

Ensure the budget are strictly followed, RE1 and RE2, also supplying info, quotes and amounts required for the budgets.

Overseeing all maintenance queries for the entire building

Overseeing of the vending machines, ordering stock, keeping control of stock

Building Inspections (Maintenance, Housekeeping and OHSA)

Admin duties and assisted in receptions (main reception, meeting centre reception) and switchboard.

Reports and spreadsheets, Daily, weekly, and monthly reports are completed as and when required- highlighting concerns and improvements.

General repairs to the vending machines

General maintenance to the building in all aspects.

Logging of calls to the helpdesk, ensuring they are closed off in time and work is completed as per SLA, if contractors is required, ensure quotes are received (2-day turnaround time) and PO is issued for work to be completed,

Following up on contractors with the necessary timelines required.

Ensuring all filing and records are up to date

Customer service

Ensure that all operations are carried out as per processes in place, and all staff are aware, ensure everyone is notified in the event of changes in operations.

Time and performance management.

Parking Management, Dealing with parking quarries and allocations of parking bays and stickers.

Oversee the coffee shop on site.

OHSA Rep and Fire Marshall

Assist with Space Planning across all Standard Bank sites in KZN.

Assist with Logistics across all Standard Bank sites in KZN.

Events co-ordination throughout the building. (Set ups of meeting rooms and dealing with caters)

Name of Company : Tsebo Facilities Solutions (Unilever)

Position Held : Soft Service Manager and

Risk & Compliance Manager

Period of Employment : July 2019 to Current

Reference : Steven Ramsamie

(072 394 957)

Duties : Building Inspection (Internal & External)

Overseeing and managing the Soft Services, Service Providers on site (Cleaning, Hygiene, Catering, Landscaping (Internal & External), Pest Control, Specialized Carpet Cleaning, Waste Management, Salon, Car Wash, Gym & Security.

Assist the client in a professional manner, regular feedback supplied, complete all quarries and requests, and ensure customer satisfaction.

Implement and adhere to SOPs created for a smoother operation of services.

Manage staff and subcontractors to the contractors on site, in-terms of building rules and safety regulations.

Manage contractors. – ensuring SLA exists and is adhered to, performance measurement.

Building Inspections (Maintenance, Housekeeping and OHSA)

Work closely with the Unilever SHE team to ensure safety measures are consistently in place.

Logging of calls to the helpdesk, ensuring they are closed off in time and work is completed as per SLA, if contractors is required, ensure quotes are received (2-day turnaround time) and PO is issued for work to be completed,

Conduct monthly internal audits on the site Service Providers and their SHE files.

Responsible for compiling the Tsebo site SHE files for External Auditing (97% 2020 audit)

Creating and resolving Corrective Action Request for FM and the Service Providers on the Tsebo Portal

Ensure that all operations are carried out as per processes in place, and all staff are aware, ensure everyone is notified in the event of changes in operations.

Assist with Hard Services in the absence of the Technical Manager

Firm believer in Customer Centricity.

My career in Facilities Management started in August 2010 with Drake n Scull as a Handyman based in PMB Branch. I was then transferred to Greyville Standard Bank as a Refreshment Attendant. A year later I was promoted to a Quality Controller in Greyville. I was then transferred to Durban Cash Centre also as a Quality Controller. Later I was transferred to Kingsmead Provincial Head Office also as a Quality Controller. In Dec 2013 Drake n Scull was taken over by TFMC (Total Facilities Management Company) under section 197 of the Employment Act. My job title then changed to a Site Administrator. As a Site Administrator my duties also spread out and included the other sites as well. As of July 2015 TFMC, became known as Bidvest Facilities Management. On the 01st of December 2015 I was promoted to the Building Supervisor of Standard Bank Durban Cash Centre. On the 10th of October 2016 I was then transferred to Standard Bank Greyville Centre also as a Building Supervisor. As on 1 December 2017 I became the Building Supervisor for Standard Bank Kingsmead Provincial Head Office. On the 1st of July 2019 I was appointed as the Soft Service Manager for Tsebo Facilities Solutions at the Unilever La Lucia Contract. I was also overseeing the portfolio of Risk & Compliance Manager on site.

SKILLS : Good interpersonal and leadership skills. Computer literate. Able to meet deadlines, work under pressure and take control of any situations. Believe in customer focus and also self motivated and integrity. Ability to communicate at any level. Very punctual

To Whom It May Concern:

I hope you seriously consider my application for the position that you have available at your company.

I am currently employed at Tsebo Facilities Solution as a Soft Service Manager. I would like to be given the opportunity to work at your company. My service record is excellent. I am responsible and can communicate at all levels. I am a fast learner and any task given to me will be completed by me to the best of my capability. I work well unsupervised and can handle pressure. While I enjoyed my time working at Tsebo Facilities Solution, I feel it is time to move on.

I feel that my maturity will count in my favour as I am responsible and will be dedicated to your company. I am a hard worker and the knowledge and experience that I had acquired at Tsebo Facilities Solution, as well as my other working experience will be an asset to your company.

Thanking you in advance for your favourable reply.

Mr Desendran Perumal.

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