Pharmacy Manager

anumtiwana@ANUM hotmail.com ***-TIWANA ***-**** rochester, new york 14607

Deadline-oriented Pharmacy Manager offering well-developed skills in medication therapy management, drug utilization review, customer service, and issue resolution. Has shown capabilities as a team-leader and Demonstrated success in mentoring and training pharmacy technicians and registered pharmacists in team development. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Well-organized, efficient and diligent about preventing errors. Flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during patient interactions and adept at building trust.

Certified Immunizing Pharmacist in NYS ( AphA )

Oral and written communication

Regulatory requirements

Medication ordering

Personnel management

Patient education/counseling

Drug utilization review

CPR certification

Strong interpersonal and leadership skills

Pharmacy Manager Walgreens Boots Alliance - Rochester, NY 01/2020 - Current Supervised team of pharmacy technicians, interns and support staff. Trained pharmacy interns and newly hired technicians. Advised patients on potential drug interactions and side effects, proper dose timing and medication storage. Assessed safety procedures and federal regulations to maintain pharmacy compliance. Administered vaccines to immunize patients against communicable diseases. Improved organization and supply management policies for all medicines and materials. Worked closely with the store manager to maintain day-to-day operations. Created and implemented policies and procedures for effective pharmacy management. Riteaid Integration Coach- Special Project Walgreens Boots Alliance - Rochester, NY 06/2019 - 01/2020 Assisted district manager and Area managers in integrating new store/teams to company's working model. Created agenda, materials and feedback reports on newly converted stores that I was responsible for. Assisted approx. 30 newly-acquired Rite Aid stores with their integration to Walgreens processes and systems, lead change management, and serve as a pharmacy training resource. Worked closely with team members to upscale pharmacy to company-set standards. Improved operations by working with team members and customers to find workable solutions. Performed team evaluations, store surveys and team audits as part of quality assurance program. Pharmacist Walgreens Boots Alliance - Rochester, NY 02/2019 - 06/2019 Educated pharmacy assistants on medication assistance, ordering and insurance issues. Administered vaccines to immunize patients against communicable diseases. Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

Counseled patients on appropriate use of over-the-counter and prescription medications. Summary

Skills

Experience

Checked patient orders against histories, assessed insurance coverage and counted out medicines. Graduate Pharmacy Intern Walgreens Boots Alliance - Rochester, NY 10/2017 - 01/2019 Provided blood pressure and blood glucose tests to patients. Liaised with insurance companies to mitigate claims issues. Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions. Entered, verified and dispensed medications to the patients under the supervision of pharmacist in charge. Compounded and prepared medications according to prescription orders. Pharmacy Technician Walgreens Boots Alliance - Rochester, NY 02/2016 - 10/2017 Established and updated patient profiles, including lists of medications and insurance details. Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

Refilled medications, offered insight into over-the-counter products and verified insurance benefits under pharmacist supervision.

Created new customer profiles and updated information in pharmacy computer systems. Internship Student Nishtar Medical College - Multan, Punjab 06/2014 - 12/2014 Dispensed drugs in hospital environment.

Advised patients on potential drug interactions and side effects, proper dose timing and medication storage. Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.

Assisted in drug utilization review on daily clinical rounds. Learnt under the direct supervision of hospital pharmacist in department of internal medicine.

Bahauddin Zakariya University Multan 02/2015

Doctor of Pharmacy: Pharmacy

Andrew Stauber Rph, Pharmacist supervisor Wegmans Pharmacy. Email: **************@*****.*** Gregory Gotie Rph, Pharmacy Manager Walgreens Boots Alliance Email : *******@*****.*** David.J.Thide Rph, Walgreens Boots Alliance Email: *******@*****.*** Education and Training

References

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