DAISY M. MARIÑO
#*** ***** *** *** * Kalinisan St., Karangalan Village
Cainta, Rizal Philippines 1900
adj74s@r.postjobfree.com
skype: daisy.marino
Contact Details:
(063) (02) 369.1861
(+63) 921.747.93.51
https://www.linkedin.com/in/daisymarino
https://st5.outsourcely.com/profile/23394
OBJECTIVE:
To work for a high quality company using my SEO/Digital Marketing skills, Customer Service Skills, Office Staff Skills. To create more traffic, sales and conversions for a high quality employer and to obtain a position as a team-player in a people-oriented organization where I can maximize my SE0 (Search Engine Optimizer aka Digital Marketing), customer-service, office staff experience in a challenging environment to achieve the corporate goals.
SKILLS:
-Good in oral and written Italian
-familiar with Galileo (GDS) - Global Distribution System
-proficient in MS Office Applications
-with extensive background in SEO – Search Engine Optimization
-Have excellent phone skills
-Knows html and BB code
-Knowledgeable in Java, C and C++
-Wordpress
-Self-motivated and a self-starter
-
QUALIFICATIONS AND SUMMARY:
- More than 3 years experience in call centers/customer service and nearly 8 months experience with telesales or credit cards.
- Reviewed, Issued and processed a refunds & chargeback for an online store.
- Extensive knowledge on how to obtain customer information such as name, address, and payment method, and enter orders into computer system.
- Permanent awareness of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- S.E.O.(Search Engine Optimizer) Executive (Online Marketing) with more than twelve (12) years professional experience in online marketing space which includes SEO (Search Engine Optimization – On Page and Off Page Optimization), URL re-writing, Social Media, Blogging, E-Mail Marketing, Web Promotion, Branding, Open Directory Project, Link building strategies that will contribute to the goals and success of SEO client campaign, Manage a team of Online Marketing and Customer Support professionals.
WORKING EXPERIENCE:
SEO Specialist
March 14, 2017 – Present
PlayerAuctions™, LLC – Playerauctions.com
2210 Prestige Tower, Emeral Ave. Ortigas Center, Pasig City 1605
Duties and Responsibilities:
-Build organic search traffic and links through white-hat SEO techniques.
- Undertake manual SEO link building technique
- Perform and track outreach through social and email.
- Research people and websites and search for web opportunities and monitor it's progress.
- Conduct outreach to websites and bloggers and build online relationships.
- Email pitches to bloggers/website owners to build links to our native articles.
- Follow up, correspond, and answer questions from incoming emails in a timely manner.
- Organize and maintain outreach campaigns
Digital Marketing Exec.
June 6, 2016 – January 5, 2017
Mosafer.com
Suhaim Bin Hamad St. P.O. Box 6255, Doha, Qatar
Duties and Responsibilities:
-Prepared weekly Google Analytics report.
-Replied to Facebook comments and messages.
-Post YouTube videos
-Create and send monthly newsletters using mailchimp.
Perform On-Page site Optimization and Off Page Optimization
• Title, Description and Meta Keywords Optimization.
• Requested the web developer to insert Schema markup to help the search engine
• Identify the dead links
• Requested a web developer to insert a sitemap-
• URL re-writting
- Accountable for popularizing the website through Off-Page Optimization marketing processes
• Blog Posting / Article Submission
• Local citations
• Blog Commenting to relevant niche
• Business Directories Listing (Yelp, Manta, Map Quest)
• Monitor sites SERP status
• Web 2.0
• Webmaster connection
• Social Networking and youtube video marketing
Search Engine Optimization (SEO)
January 4, 2016 – March 21, 2016
Qsolutionz
Tel#: +639**-***-****
Duties and Responsibilities:
-Solely responsible for optimizing websites by extensive marketing processes such as On page and Off Page Optimization by using techniques including Keyword Research, Article Marketing, Article Re-writing, Social Media marketing, Blogging, video creation and link building strategies that will contribute to the goals and success of SEO client’s campaign.
-accountable for improving and popularizing sites through RSS submission, classified Ads, and citation
Site worked on: http://qsolutionz.com/, aimhigh-ph.com, tensitech.ph, gigahertz.com.ph
Senior Search Engine Optimization (SEO Manager)
February 1, 2010 –September 30, 2015
Forms Direct Inc. Nevada CA, USA
Tel#: 415-***-****
Team Leader
Duties and Responsibilities:
-Solely responsible for optimizing websites by extensive marketing processes such as On page and Off Page Optimization by using techniques including Keyword Research, Article Marketing, Site Structure, URL re-writes, social media, blogging, and link building strategies that will contribute to the goals and success of SEO client’s campaign.
-accountable for improving and popularizing sites through directory submission, RSS submission, classified Ads, articles submission, blog commenting to other related websites, press release etc.
- managing the team, by assigning task for the week, and preparing some new
SEO techniques.
- Client coordination and updates.
- Checks progress reports making sure each campaign meets a specific plan
- SEO strategy research and testing
- Coordinates with the CEO and Managing Director for client updates and
Proposals.
-Monitor and evaluate search results and search performance across the major search engines or by using the company’s SEO internal tools.
-Work closely with the other team members to meet client goals.
- Site handled. http://immigrationdirect.com/, http://www.immigrationdirect.ca/, http://www.voguette.com/, http://adjustmentofstatus.org/, http://uscis.ca/, http://www.immigrationforms.com/
USED TOOLS: Google Analytics and Webmaster Tools, MOZ Campaign Analysis, Ahref, Cognitive SEO, Majestic, Yesware, IBM Silverpop Engage, Raven Tools, Brightedge Tool, Asana, 5PM Tool, Wordpress, Google Adwords Keyword Tool, Keyword Discovery etc...
Used Social media, specifically Facebook, Twitter, Google +, Pinterest, Reddit and general social media marketing. Facebook was used the most.
Virtual Marketing Assistant
ROOFING AUTOMATION, INC
January 2014 – August 2014 (8 months) Savannah, GA 31410, United States
Tel #: 912-***-****
Duties and Responsibilities:
-Solely responsible for sending 100+ template emails per day
-Posting classifiedads in craiglist.
-Making Powerpoint presentation
Italian Call Center Agent
Symbio Inc. – Nalmosa
February 1, 2010 – August 4, 2010
15th Floor Orient Square Bldg. Ortigas Pasig City
Duties and Responsibilities:
-Making calls to Italy and receive calls regarding products and services
-Answering live chat and e-mail support.
-Reviewed, Issued and processed a refunds & chargeback for an online pharmacy if customer is not satisfied or don’t want a replacement or if we could not persuade a customer to have a replacement or sometimes we offer a chargeback or refund to lessen the damage of the company.
Part-time Language Instructor (Italian)
May 2007 to October 2008 GTPS Language School
Duties and Responsibilities:
-Teach students conversational, basic Italian.
-Handle various students ranging from aspiring Italian immigrants.
Search Engine Optimization (SEO)
26 Jan 2008 – November 20, 2009
StratVisions, Incorporated (formerly Versomina, Incorporated)
Duties and Responsibilities:
-Solely responsible for optimizing websites by extensive marketing processes such as Onpage and Off Page Optimization.
-Solely updating the listings as stock changes and basic photo shopping photos to list on the apparel website.
-Accountable for improving and popularizing sites through directory submission, classified Ads, articles submission, blog commenting to other related websites, press release, web 2.0 etc…..
-example of site handled: http://realestate.ozfreeonline.com/, http://www.nationalvisas.com.au/ and http://www.vetementsdemarques.fr/
Customer Service Experience (Inbound and Outbound):
Customer Service Representative/ Virtual Assistant
30 Jan 2007 – 24 Jan 2008
Versomina, INC.
Duties and Responsibilities:
-Making calls and receive calls regarding products and services
-answering live chat and e-mail support
-Reviewed, issued and processed a refunds & chargeback for DVD's & clothing online store if customer declined a replacement but as much as possible we persuade the customers to get a replacement.
-promoted into SEO for StratVisions.Inc – new name of the company
Customer Service Representative – Outbound
7 May 2006 - 22 Aug 2006
Asiatalk Philippines
Duties and Responsibilities:
-front liner and telemarketer for Local Phone Lines from the US to the Philippines (mostly for local users)
EDUCATIONAL BACKGROUND:
Computer System Design and Programming, Computer Programming
AMA-CLC Cainta Branch
AMA Bldg., MR Center, Marcos Highway cor. Tuazon Ave., San Roque Marikina City, 1801
Date Graduated: 03 May 2013
(Certificate in Teaching Religion), Scholar
De la Salle University
2401 Taft Ave.Malate 1004 Manila, Philippines
Date Graduated: 17 May 2003
College :Sorsogon State College School of Agriculture and Agricultural Based Technology
Sorsogon, Sorsogon City
Associate in Arts and Science
(2nd year College - Undergraduate) 1996 – 1998
PERSONAL DATA:
Date of Birth: March 12, 1980
Place of Birth: San Vicente Castilla Sorsogon
Civil Status: Single
Citizenship: Filipino
Religion: Roman Catholic
CHARACTER REFERENCES:
Natasja Salem
Neuro-Marketing Head
Mosafer International
Email: adj74s@r.postjobfree.com
Ms. Laura Rochetto
Forms Direct Inc.
Los Angeles Nevada, USA
Email: adj74s@r.postjobfree.com
Noel Bellen
Symbio Inc. – Nalmosa
15th Floor Orient Square Bldg. Ortigas Pasig City
Email: adj74s@r.postjobfree.com
Paul Hoover
Roofing Automation/Web Industry Solutions
Charlotte, North Carolina Area, USA
Email: adj74s@r.postjobfree.com
Ms. Agnes Rodriguez Junio
StratVisions, Incorporated (Versomina, Incorporated sister company)
1006 Center Point Building Corner Julia Vargas, Ortigas Pasig City, Philippines 1605
(63) 915-***-****